AdGuard conflicts with YouTubeUnblock on router

[gmaxus]

Please answer the following questions for yourself before submitting an issue

• Filters were updated before reproducing an issue
• I checked the knowledge base and found no answer
• I checked to make sure that this issue has not already been filed

AdGuard version

2.17.2.1984 release

Browser version

138.0.7204.158 (arm64)

OS version

15.5

Ad Blocking

AdGuard Base filter

Privacy

AdGuard Tracking Protection filter

Social

AdGuard Social Media filter

Annoyances

AdGuard Annoyances filter

Security

No response

Other

No response

Language-specific

AdGuard Russian filter

Which DNS server do you use?

DNS protection disabled

DNS protocol

None

Custom DNS

hi.
sites that are blocked in Russia such as rutracker or rutor are not displayed at all when YoutubeUnblock are running on the router and AdGuard on a mac. the browser writes The response time from the site rutracker.org has been exceeded. allowed sites open without problems. this problem can be solved if i press pause button on AdGuard

What Stealth Mode options do you have enabled?

Block trackers

Support ticket ID

No response

Issue Details

Steps to reproduce:
1.
2.
3.

Expected Behavior

No response

Actual Behavior

it don't open

Screenshots

Screenshot 1

Additional Information

No response

[IaroslavKhvorostenko]

Hello @gmaxus

In order to troubleshoot this issue, we need to get your application logs.

Here's what we need you to do:

1. Click AdGuard icon in the menu bar -> Gear -> Advanced -> Logging -> Logging level -> Debug.
2. Reproduce the problem, then remember the exact time it happened.
3. Menu -> Advanced -> Logging -> Export Logs and System Info.….
4. Send this file to qa@adguard.com:
   • include [mac] keyword and ISSUE_NUMBER in the subject of your email
   • specify the exact time when the issue occurred

[IaroslavKhvorostenko]

Hello @gmaxus
I see you haven't responded to the last message! Does installing the suggested version solve the problem?

[gmaxus]

Sorry, I was busy. Sent as you asked.

[IaroslavKhvorostenko]

Hello @gmaxus
We can suggest you to install the nightly version at this link:
https://agrd.io/mac_nightly

After that, check if the problem is reproducible.
If the problem persists, send us the logs.

In order to troubleshoot this issue, we need to get your application logs.

Here's what we need you to do:

1. Click AdGuard icon in the menu bar -> Gear -> Advanced -> Logging -> Logging level -> Debug.
2. Reproduce the problem, then remember the exact time it happened.
3. Menu -> Advanced -> Logging -> Export Logs and System Info.….
4. Send this file to qa@adguard.com:
   • include [mac] keyword and ISSUE_NUMBER in the subject of your email
   • specify the exact time when the issue occurred

[gmaxus]

It didn't help. Sent email.

[IaroslavKhvorostenko]

Hello @gmaxus

I'm testing a scenario and would like to know if the issue remains under the following conditions: YoutubeUnblock disabled on the router, and AdGuard enabled.

We would also like to add that you can disable filtering for specific websites (e.g., RuTor or RuTracker) within your enabled filter lists. To do so, search for the domain in your enabled filters and uncheck the box to stop filtering it.

P.S.: This should only be used for websites you know to be trustworthy.

You can learn more about the filtering rules here: https://adguard.com/kb/

[gmaxus]

yes, other sites which not blocked works without YoutubeUnblock, but as you know in russia RuTor or RuTracker not working.
disabling filters manually is not universal solution for me

[IaroslavKhvorostenko]

Hello @gmaxus !
Thank you for reporting this issue. We will notify you once it has been resolved