Curtain 3 u rail

[teorin-glitch]

Hi,

I installed the app on homey pro, but i get this error when i try open my curtain, after i added my account and unit sucessfully. ” unit not found”

In the switchbot app is working perfect…

[AdyRock]

Sorry for the late reply.

If you have a Homey Pro, could you open the app settings and select the Log tab. Then set the level to Basic Information and then operate the curtain. If you get the error, go back to the Log tab and tap on Send Log.
Also, it might be helpful if you send the Detected Log. Tap on Get Devices and then Send Log.

If you are using Homey (cloud) then send a diagnostics report from the app screen, although that might not contain enough information to diagnose the issue.