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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Azeb Tesfay Resume</title>
<link rel="icon" href="images/logo.png">
<link rel="stylesheet" href="style.css">
</head>
<body>
<main>
<header id="head-content">
<div><img src="images/A.png" alt="Profile picture of Azeb"></div>
<div>
<h1>Azeb Tesfay</h1>
<p>SeaTac Washington 98188</p>
<p>azbseb@gmail.com</p>
<a href="https://github.com/Azeb-Seb">Github</a>
<a href="https://www.linkedin.com/in/azeb-tesfay/">LinkedIn</a>
</div>
</header>
<hr>
<section id="summary">
<h2>Professional Summary</h2>
<p>Current Software Development student at Green River College with prior experience in application support and web development. Skilled in troubleshooting, problem-solving, and assisting in software deployments. Eager to grow as a junior engineer
by contributing to collaborative projects and applying technical knowledge in real-world environments.</p>
</section>
<hr>
<section id="skills">
<h2>Key Skills</h2>
<ul>
<li>Programming: Java, JavaScript, Python, SQL, HTML, CSS</li>
<li>Version Control: Git, GitHub</li>
<li>Databases: SQL, MySQL</li>
<li>Application Troubleshooting & Support</li>
<li>Team Collaboration & Communication</li>
</ul>
</section>
<section id="experance">
<h2>Professional Experience</h2>
<div id="exp1">
<h3 class="experance-heading"><em> Support Engineer</em></h3>
<p><em>Deutsche Bank | Jacksonville, FloridaJune 2021 - January 2024</em> </p>
<ul>
<li>Wrote and modified SQL queries to help with database checks and performance improvements.</li>
<li>Monitored applications using Splunk and Control-M, escalating complex issues when needed.</li>
<li>Supported senior team members in providing technical solutions.</li>
</ul>
</div>
<div id="exp2">
<h3 class="experance-heading"><em>Technical Support Engineer (Automations)</em></h3>
<p><em>ServiceNow | San Diego, CAAugust 2022 - July 2023</em></p>
<ul>
<li>Provided first-level escalation support for technical cases on the ServiceNow platform.</li>
<li>Helped debug JavaScript issues with guidance from senior engineers.</li>
<li>Assisted in automating basic support tasks with JavaScript and PowerShell.</li>
<li> Learned and applied ITIL practices while collaborating with cross-functional teams.</li>
</ul>
</div>
<div id="exp3">
<h3 class="experance-heading"><em>Full Stack Web Developer Intern</em></h3>
<p><em>Horn of Africa Services | Seattle, WA September 2020 - June 2021</em></p>
<ul>
<li>Contributed to building a responsive web application using JavaScript, PHP, MySQL, and HTML.</li>
<li>Helped ensure cross-platform compatibility and worked on backend database features</li>
<li>Gained practical experience in web development through a nonprofit project.</li>
</ul>
</div>
</section>
<hr>
<section id="education">
<h2>Education</h2>
<ul class="education-ul">
<li>
<h4 class="education-heading">Bachelor of Applied Science in Software Development (In Progress)</h4>
<p><em>River College | Auburn, WA | Expected Graduation: 2027 </em> </p>
</li>
<li>
<h4 class="education-heading">AAS in Web Development</h4>
<p><em>Highline College | Des Moines, WA | Graduated: November 2020</em></p>
</li>
<li>
<h4 class="education-heading">BA in Marketing</h4>
<p><em>College of Business and Economics | Halhale, Eritrea | Graduated: September 2010</em></p>
</li>
</ul>
</section>
<hr>
<section id="certification">
<h2>Professional Development</h2>
<ul>
<li>CompTIA Project+ Certification - Issued June 2022</li>
<li>Android Development Nanodegree - Udacity (2018)</li>
<li>Front-End Web Developer Nanodegree - Udacity (2017)</li>
</ul>
</section>
<hr>
</main>
</body>
</html>