From bb452f20d67dbc71228d7505536a398d95e6c290 Mon Sep 17 00:00:00 2001
From: v-dumas <vincent.dumas@combodo.com>
Date: Tue, 9 Dec 2025 13:53:35 +0100
Subject: [PATCH 1/2] =?UTF-8?q?N=C2=B04032=20-=20On=20UserRequest,=20servi?=
 =?UTF-8?q?ce=20subcategory=20no=20more=20limited=20by=20request=5Ftype?=
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

---
 .../datamodel.itop-request-mgmt.xml           | 33 ++++++++++++-------
 1 file changed, 21 insertions(+), 12 deletions(-)

diff --git a/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml b/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml
index 263fadfec1..cfe37bb360 100755
--- a/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml
+++ b/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml
@@ -306,7 +306,7 @@
           <is_null_allowed>true</is_null_allowed>
         </field>
         <field id="servicesubcategory_id" xsi:type="AttributeExternalKey">
-          <filter><![CDATA[SELECT ServiceSubcategory WHERE service_id = :this->service_id AND (ISNULL(:this->request_type) OR request_type = :this->request_type) AND status != 'obsolete']]></filter>
+          <filter><![CDATA[SELECT ServiceSubcategory WHERE service_id = :this->service_id AND status != 'obsolete']]></filter>
           <dependencies>
             <attribute id="service_id"/>
             <attribute id="request_type"/>
@@ -1334,19 +1334,21 @@
 		// Compute the priority of the ticket
 		$this->Set('priority', $this->ComputePriority());
 
-		// Compute the request_type if not already defined (by the user)
-		$sType = $this->Get('request_type');
-        if (is_null($sType) || ($sType === ''))
+		return parent::ComputeValues();
+	}]]></code>
+        </method>
+        <method id="EvtComputeRequestType">
+          <static>false</static>
+          <access>public</access>
+          <type>EventListener</type>
+          <code><![CDATA[	public function EvtComputeRequestType(?Combodo\iTop\Service\Events\EventData $oEventData = null)
+	{
+		$iSvcSubcat = $this->Get('servicesubcategory_id');
+		if ($iSvcSubcat != 0)
 		{
-			$iSvcSubcat = $this->Get('servicesubcategory_id');
-			if ($iSvcSubcat != 0)
-			{
-				$oSvcSubcat = MetaModel::GetObject(ServiceSubcategory::class, $iSvcSubcat, true, true);
-				$this->Set('request_type', $oSvcSubcat->Get('request_type'));
-			}
+			$oSvcSubcat = MetaModel::GetObject(ServiceSubcategory::class, $iSvcSubcat, true, true);
+			$this->Set('request_type', $oSvcSubcat->Get('request_type'));
 		}
-
-		return parent::ComputeValues();
 	}]]></code>
         </method>
         <method id="DisplayBareRelations">
@@ -1528,6 +1530,13 @@
 	}]]></code>
         </method>
       </methods>
+      <event_listeners>
+        <event_listener id="EVENT_DB_BEFORE_WRITE">
+          <event>EVENT_DB_BEFORE_WRITE</event>
+          <callback>EvtComputeRequestType</callback>
+          <rank>0</rank>
+        </event_listener>
+      </event_listeners>
       <presentation>
         <details>
           <items>

From 046d34445ba09b96d91767e4ab707d9a49d4c1e2 Mon Sep 17 00:00:00 2001
From: v-dumas <vincent.dumas@combodo.com>
Date: Wed, 10 Dec 2025 11:24:48 +0100
Subject: [PATCH 2/2] =?UTF-8?q?N=C2=B04032=20-=20Remove=20the=20servicesub?=
 =?UTF-8?q?category=5Fid=20dependency=20on=20request=5Ftype?=
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

---
 datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml | 1 -
 1 file changed, 1 deletion(-)

diff --git a/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml b/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml
index cfe37bb360..8bda8690ef 100755
--- a/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml
+++ b/datamodels/2.x/itop-request-mgmt/datamodel.itop-request-mgmt.xml
@@ -309,7 +309,6 @@
           <filter><![CDATA[SELECT ServiceSubcategory WHERE service_id = :this->service_id AND status != 'obsolete']]></filter>
           <dependencies>
             <attribute id="service_id"/>
-            <attribute id="request_type"/>
           </dependencies>
           <sql>servicesubcategory_id</sql>
           <target_class>ServiceSubcategory</target_class>