Zbrush doesnt export all the subtools when using the visible button

Gob is having troubles receiving files from zbrush, it doesnt work when I click the import button or the manual import, i get an error.
Im using blender 4.5.3 and using the latest GOB version 4.2.3

<img width="2159" height="723" alt="Image" src="https://github.com/user-attachments/assets/cf2b4ab5-ecde-463e-9d0f-bf05b407e2bb" />