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NethVoice CTI: with active DND SIP presence must be BUSY #7050

@andrea-marchionni

Description

@andrea-marchionni

If a physical extension is not connected to the main extension, when the DND is activated from the NethVoice CTI the SIP status is not configured to BUSY so the user, despite being in DND, is not busy at the SIP level on his BLF.

Steps to reproduce

  • configure a user with WebRTC on the main extension and physical phone on 91XXX
  • Set DND on from NethCTI
  • check Asterisk hint
nethvoice*CLI> core show hint 204
204@ext-local : PJSIP/204&PJSIP/9120 State:Idle Presence:dnd Watchers 3

nethvoice*CLI> core show hint 91204
91204@ext-local : PJSIP/91204&Custom:D State:Busy Presence:not_set Watchers 0

State of extension 204 is Idle and if I have a BLF on 204, my BLF is not red.

To set and unset SIP presence use Asterisk AMI function Set:

Set("PJSIP/91275-000015d4", "DEVICE_STATE(Custom:DND91275)=NOT_INUSE")

Set("PJSIP/91275-000015d3", "DEVICE_STATE(Custom:DND91275)=BUSY")

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    nethvoiceBug or features releted to the NethVoice projectnethvoice-ctiThe issue is related to NethLink (NethVoice Web client)verifiedAll test cases were verified successfully

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