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NethVoice CTI: activate the pickup feature #7262

@andrea-marchionni

Description

@andrea-marchionni

To implement the ability to intercept a call ringing on another extension in the NethVoice CTI frontend, the following states and corresponding functions need to be managed:

States to Manage and Functions

  1. Ringing

    • Functions:
      • Hangup: End the ringing call.
      • Pickup: Answer the ringing call on the intercepting extension.
  2. Connected

    • Functions:
      • Book: set a callback for the connected call.
      • Hangup: End the connected call.
      • Listen: Monitor the call silently without participating.
      • Intrude: Join the call actively, enabling interaction.
      • Recording: Start or stop recording the ongoing call.

Each function should be properly integrated into the frontend with corresponding buttons or actions, ensuring seamless interaction for the user.

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    nethvoiceBug or features releted to the NethVoice projectnethvoice-ctiThe issue is related to NethLink (NethVoice Web client)

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