Nethvoice CTI: Inconsistent "Add to phonebook" option from call history

[viktec]

In the CTI module, when accessing the call history, there is inconsistent behavior: for some numbers not saved in the phonebook, the "Add to phonebook" option appears, for others it does not — with no clear logic behind it.

Steps to reproduce

• Open CTI

• Go to Call History

• Search for a number that is not in the phonebook

• Click on the number to open the drawer

• Check whether the "Add to phonebook" option is available

Expected behavior
All numbers not saved in the phonebook should consistently show the "Add to phonebook" option.

Actual behavior
Some numbers not in the phonebook show the add option, others don’t, with no clear rule.