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NethVoice CTI: Interface does not update interactions after call is closed #7541

@andrea-marchionni

Description

@andrea-marchionni

When a user is on a call and other users' devices are ringing simultaneously, closing the current call does not refresh the interface correctly. As a result, the user is unable to interact with the other ongoing calls (e.g., pick up or close the call ringing to others).

Steps to reproduce:

  • Start a call as User A.

  • While User A is on the call, an incoming call rings on other users' devices.

  • User A ends their active call.

  • Observe that the UI does not update to allow interaction (e.g., pickup or hang up) with the call ringing on other devices.

Expected behavior:
After ending a call, the interface should refresh to reflect any ongoing calls, allowing the user to interact with them (e.g., pick up or close the call).

Actual behavior:
The interface remains stuck in the previous state, preventing interaction with calls ringing on other users' devices.

Impact:
Users cannot assist with or manage other incoming calls after completing a call, potentially leading to missed or unanswered calls.

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    nethvoiceBug or features releted to the NethVoice projectnethvoice-ctiThe issue is related to NethLink (NethVoice Web client)

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