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NethVoice: QR-Code generation for rebranded app - missing BRAND_NAME field #7568

@viktec

Description

@viktec

Steps to reproduce

  • Create a new instance with custom rebranding for the mobile app.
  • Access the rebranding settings.
  • Generate a QR-Code to configure the app.

Expected behavior

The QR-Code should correctly include the @BRAND_NAME suffix in the SIP account, e.g., user@VOIPIU.


Actual behavior

The BRAND_NAME field is missing in the rebranding settings.
The BRAND_NAME is automatically set to NethVoice in the environment and is not editable or handled.
This prevents proper QR-Code generation for branded mobile apps.


Temporary workaround applied

We fixed the issue manually by:

  1. Editing the BRAND_NAME value in the instance's environment file.
  2. Adding the following line to the nethcti-ui systemd unit:
--env=BRAND_NAME=${BRAND_NAME} \
  1. Restarting the service and the nethcti-ui unit.

After this change, the QR-Code was generated correctly with the @VOIPIU suffix.


Components

  • NethVoice NS8
  • nethcti-ui module

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nethvoiceBug or features releted to the NethVoice projectnethvoice-ctiThe issue is related to NethLink (NethVoice Web client)verifiedAll test cases were verified successfully

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