unable to restore files

[thindata]

When attempting to restore I get

`Backup restore job (cdpme-2016-08-24-09-29-01-79c6aec5d961f136cf3014e9c6407ffd.tar.gz) started
Initiating backup restore...

1Transferring the file

tar (child): /cdpme-2016-08-24-09-29-01-79c6aec5d961f136cf3014e9c6407ffd.tar.gz: Cannot open: No such file or directory

tar (child): Error is not recoverable: exiting now

tar: Child returned status 2

tar: Error is not recoverable: exiting now

Success! Backup restored.`

The file cdpme-2016-08-24-09-29-01-79c6aec5d961f136cf3014e9c6407ffd.tar.gz exists in /var/www/files

[thindata]

I get the same problem.