From 4d42c2d686235c4a6c26b4ec673195c3f1f850da Mon Sep 17 00:00:00 2001
From: Roly Gutierrez <roly.gutierrez@processmaker.com>
Date: Mon, 4 Aug 2025 13:20:04 -0400
Subject: [PATCH 1/3] FOUR-21699 Superadmin cannot open authenticated web entry
 task, only a blank page is shown[43324]  ## Description: When a superadmin
 (who is not assigned to the task) tries to open an authenticated web entry
 task, the view is blank, nothing is loaded.

 ## Related Tickets & Packages:
https://processmaker.atlassian.net/browse/FOUR-21699
---
 ProcessMaker/Services/MetricsService.php | 5 ++++-
 routes/web.php                           | 4 ++++
 2 files changed, 8 insertions(+), 1 deletion(-)

diff --git a/ProcessMaker/Services/MetricsService.php b/ProcessMaker/Services/MetricsService.php
index 20ae9b8862..7f8e7764bf 100644
--- a/ProcessMaker/Services/MetricsService.php
+++ b/ProcessMaker/Services/MetricsService.php
@@ -39,7 +39,10 @@ public function __construct(private $adapter = null)
         try {
             // Set up Redis as the adapter if none is provided
             if ($adapter === null) {
-                $adapter = Redis::fromExistingConnection(app('redis')->client());
+                $adapter = new Redis([
+                    'host' => config('database.redis.default.host'),
+                    'port' => config('database.redis.default.port'),
+                ]);
             }
             $this->collectionRegistry = new CollectorRegistry($adapter);
         } catch (Exception $e) {
diff --git a/routes/web.php b/routes/web.php
index 6173442946..05c70143e4 100644
--- a/routes/web.php
+++ b/routes/web.php
@@ -248,6 +248,10 @@
 
 Route::get('/unavailable', [UnavailableController::class, 'show'])->name('error.unavailable');
 
+Route::get('/unassigned-user', function () {
+    return view('errors.unassigned-user');
+})->name('errors.unassigned-user');
+
 // SAML Metadata Route
 Route::resource('/saml/metadata', MetadataController::class)->only('index');
 

From d7c15fce1ab06ca5c8eb060af8210f6464f7521c Mon Sep 17 00:00:00 2001
From: Roly Gutierrez <roly.gutierrez@processmaker.com>
Date: Mon, 4 Aug 2025 13:40:55 -0400
Subject: [PATCH 2/3] FOUR-21699 The missing view file is added, and
 unnecessary changes are reverted.

---
 ProcessMaker/Services/MetricsService.php      |  5 +--
 .../views/errors/unassigned-user.blade.php    | 37 +++++++++++++++++++
 2 files changed, 38 insertions(+), 4 deletions(-)
 create mode 100644 resources/views/errors/unassigned-user.blade.php

diff --git a/ProcessMaker/Services/MetricsService.php b/ProcessMaker/Services/MetricsService.php
index 7f8e7764bf..20ae9b8862 100644
--- a/ProcessMaker/Services/MetricsService.php
+++ b/ProcessMaker/Services/MetricsService.php
@@ -39,10 +39,7 @@ public function __construct(private $adapter = null)
         try {
             // Set up Redis as the adapter if none is provided
             if ($adapter === null) {
-                $adapter = new Redis([
-                    'host' => config('database.redis.default.host'),
-                    'port' => config('database.redis.default.port'),
-                ]);
+                $adapter = Redis::fromExistingConnection(app('redis')->client());
             }
             $this->collectionRegistry = new CollectorRegistry($adapter);
         } catch (Exception $e) {
diff --git a/resources/views/errors/unassigned-user.blade.php b/resources/views/errors/unassigned-user.blade.php
new file mode 100644
index 0000000000..19b0a03344
--- /dev/null
+++ b/resources/views/errors/unassigned-user.blade.php
@@ -0,0 +1,37 @@
+@extends('layouts.minimal')
+
+@section('title')
+  {{__('Unauthorized - ProcessMaker')}}
+@endsection
+
+@section('content')
+<div class="error-container">
+    <div class="error-404-icon">
+      <img src="/img/robot.png"/>
+    </div>
+    <div class="error-content">
+        <h1>{{__('Server Errors')}}</h1>
+        <p>{{__('This form is assigned to someone else, so it’s not available under your account.')}}</p>
+        <p>{{__('If you think this is a mistake or need help, reach out to your admin or support team.')}}</p>
+    </div>
+</div>
+@endsection
+
+@section('css')
+
+<style>
+    .container {
+        display: flex;
+        justify-content: center;
+        align-items: center;
+        margin-top: 10%;
+    }
+    .error-content {
+        margin-top: auto;
+    }
+    .error-404-icon {
+        text-align: center;
+    }
+
+</style>
+@endsection

From 099ae3245affa1a66e68fb4741fbcca37ed35ec6 Mon Sep 17 00:00:00 2001
From: Roly Gutierrez <roly.gutierrez@processmaker.com>
Date: Fri, 8 Aug 2025 12:32:06 -0400
Subject: [PATCH 3/3] FOUR-21699 Fix the observations.

---
 .../{unassigned-user.blade.php => not-authorized.blade.php} | 4 ++--
 routes/web.php                                              | 6 +++---
 2 files changed, 5 insertions(+), 5 deletions(-)
 rename resources/views/errors/{unassigned-user.blade.php => not-authorized.blade.php} (90%)

diff --git a/resources/views/errors/unassigned-user.blade.php b/resources/views/errors/not-authorized.blade.php
similarity index 90%
rename from resources/views/errors/unassigned-user.blade.php
rename to resources/views/errors/not-authorized.blade.php
index 19b0a03344..10746977b0 100644
--- a/resources/views/errors/unassigned-user.blade.php
+++ b/resources/views/errors/not-authorized.blade.php
@@ -1,7 +1,7 @@
 @extends('layouts.minimal')
 
 @section('title')
-  {{__('Unauthorized - ProcessMaker')}}
+  {{__('Unauthorized')}}
 @endsection
 
 @section('content')
@@ -10,7 +10,7 @@
       <img src="/img/robot.png"/>
     </div>
     <div class="error-content">
-        <h1>{{__('Server Errors')}}</h1>
+        <h1>{{__('Unauthorized')}}</h1>
         <p>{{__('This form is assigned to someone else, so it’s not available under your account.')}}</p>
         <p>{{__('If you think this is a mistake or need help, reach out to your admin or support team.')}}</p>
     </div>
diff --git a/routes/web.php b/routes/web.php
index 05c70143e4..2039cb5ee7 100644
--- a/routes/web.php
+++ b/routes/web.php
@@ -248,9 +248,9 @@
 
 Route::get('/unavailable', [UnavailableController::class, 'show'])->name('error.unavailable');
 
-Route::get('/unassigned-user', function () {
-    return view('errors.unassigned-user');
-})->name('errors.unassigned-user');
+Route::get('/not-authorized', function () {
+    return view('errors.not-authorized');
+})->name('errors.not-authorized');
 
 // SAML Metadata Route
 Route::resource('/saml/metadata', MetadataController::class)->only('index');