Data Collection Overview

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Various ways we could collect data.

Feedback

A robust feedback system is crucial for understanding user preferences and areas for improvement. The platform should actively involve the community in shaping its development, fostering a sense of ownership among users.

Key Principles:

• Transparency:

  • Regularly share ongoing developments with the community.
  • Allow users to actively contribute to discussions and provide feedback.

• Acknowledgment:

  • Express gratitude to users for their feedback.
  • Introduce a special star on user accounts for those who were the first to recommend a popular change.

• Bonuses:

  • Provide incentives for users who consistently contribute valuable feedback (show count).

• Feedback Channels:

  • Features Feedback:
    • Users can submit and vote on desired features.
    • Implementing a suggested feature earns the contributor a medal and a link to their recommendation.
  • General Feedback:
    • Encourage users to voice complaints and concerns.

Unmatched Surveys

To gather insights on unsuccessful matches, implement unmatched surveys. Users can provide feedback on their dating experiences, especially after going on a date.

Process:

• Date Feedback:

  • Users can fill out a survey indicating what went wrong on a date.

• Threshold for Insights:

  • After going on a certain number of dates, users gain access to anonymized feedback on what might be going wrong.

• Outreach Program:

  • Share anonymized feedback with an outreach program to guide users in improving their dating experiences.

Filters

Understand user preferences and trends related to filters.

• Total Filter Usage:
  • Provide data on the total number of profiles using specific filters.

Search

Analyze user search behavior to enhance the platform's usability.

• Categories Searched:
  • Display information on the categories users search for.

Unmatching

Facilitate a constructive unmatching process.

• Feedback Prompt:

  • When unmatching, prompt users for feedback on why the relationship didn't work out.
    • Provide general options like "No Spark," "Lost Interest," etc.
    • Encourage users to provide useful and easy feedback.

• Unmatching Actions:

  • Include options to remove from contacts or block the user.

These features and feedback mechanisms aim to create a collaborative and responsive dating platform that evolves based on user input and experiences.