Learning Overview

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Education Module for Effective Communication

To address feedback regarding being a "bad texter," implement an education module that teaches users better communication skills.

Focus Areas:

• Effective Communication:
  • Provide guidance on improving text communication.
  • Tips on conveying thoughts and emotions clearly through messaging.

Ethics Training for Rule-Breaking Users - LEARNING

An ethical training program for users who have violated community rules.

Implementation:

• Rejoining Protocol:
  • Allow users to rejoin the community after completing an ethics manifesto/training and passing a quiz.
  • Inspired by the approach taken in Habbo Hotel.

Reintegration for Banned Users

Give banned users an opportunity to rejoin the community under certain conditions.

Conditions:

• Apology and Commitment:
  • Users can return by issuing an apology, describing personal growth efforts, and pledging to do better.
  • This is a final warning; repeated violations may result in a more extended ban.

Community Knowledge Base Articles

Create a comprehensive knowledge base to assist users.

Search Features:

• Dynamic Filtering:

  • Implement a dynamic filter system for various categorizations with a dropdown feature.
  • Display top filters prominently.

• Search Categories:

  • Show most popular categorizes page in a larger format.
  • Enable searching for most popular, trending, and hottest values in user searches.

Categories:

• Most Popular:

  • Highlight the most popular categories.

• Dating Resources:

  • Include podcasts, recommended books, safety guidelines (e.g., meeting in public, video chat before dates), and current app status.

• Community Recommendations:

  • Showcase community-suggested content.

• Team Recommendations:

  • Provide content recommended by the platform team.

Help Resources [Paid/Crowd Funded for Community]

Introduce paid or crowd-funded help resources for the community.

Categories:

• Counseling:

  • Profile assistance, problem analysis, and personalized recommendations.

• Therapy:

  • 1-on-1 sessions, relationship therapy.

• Dating Coaching:

  • Pros sharing insights, featuring mock video dates, tips, and improvement suggestions.

• Community Funded Support:

  • Utilize community funds to provide free help resources.
  • Engage users personally and understand their challenges.
  • Collect data on common issues for better community support.
  • Encourage user success by providing realistic expectations.

These learning and support modules aim to create a more informed, responsible, and supportive community on the dating platform.