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Enhancement: Implement Ticket Hub with Tracking Features #8

@Quantum-Yeti

Description

@Quantum-Yeti

Summary:
Implement a centralized "Ticket Hub" in the application to manage, track, and monitor tickets efficiently.

Features:

  1. Ticket creation with fields:
    • Title
    • Description
    • Priority (Low / Medium / High)
    • Status (Open / In Progress / Resolved / Closed)
    • Date created / updated
  2. Ticket listing and filtering:
    • Filter by status, priority, or assigned user
    • Sort by date created or priority
  3. Ticket update:
    • Edit details
    • Change status or assignment
    • Add comments or notes
  4. Notifications / Alerts:
    • Notify user via an alert set within ticket.
  5. Optional analytics:
    • Dashboard for open vs. closed tickets

Acceptance Criteria:

  • Users can create, view, update, and close tickets.
  • Tickets are stored persistently in the SQLite database.
  • Hub interface provides filtering and sorting capabilities.
  • Notifications while program is running.

Rationale:
A Ticket Hub will centralize issue tracking within the application, improving workflow visibility and allowing better task management and quality customer support.

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