Error from App Exchange: This Package can't be installed

[wcorkill]

I attempted to install Grants Content Kit in multiple sandboxes using the "Try It" button on the App Exchange and also using the managed package link in the GitHub Wiki and received an error that the app failed to install. Below are the contents of the error message:

This package can’t be installed.

There are problems that prevent this package from being installed.

ApexClass Invalid type: ContentDistribution GGW_ApplicationCtrl: Invalid type: ContentDistribution
ApexClass Variable does not exist: cdr GGW_ApplicationCtrl: Variable does not exist: cdr
ApexClass Variable does not exist: cdURL GGW_ApplicationCtrl: Variable does not exist: cdURL
ApexClass Variable does not exist: Schema.sObjectType.ContentDistribution GGW_ApplicationCtrl: Variable does not exist: Schema.sObjectType.ContentDistribution
ApexClass DML requires SObject or SObject list type: ContentDistribution GGW_ApplicationCtrl: DML requires SObject or SObject list type: ContentDistribution

[iandrosov]

@wcorkill The ContentDistribution is a standard SObject in Salesforce, representing a public link for a Salesforce Files. ORG need to have these Content feature available adn access to object such as ContentDistribution, ContentVersion, ContentDocument & ContentDocumentLink. I think in Salesforce, you may need to enable the Content Delivery function in Setup, then assign the "Create Content Deliveries" or "Create Public Links" permission in a permission set or profile. https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_contentdistribution.htm

[iandrosov]

@wcorkill This project has a Trailblazer Community Group where yu can also post questions.
(https://trailhead.salesforce.com/trailblazer-community/groups/0F94V000000DYgeSAG?tab=discussion&sort=LAST_MODIFIED_DATE_DESC)

[wcorkill]

Thanks @iandrosov for the advice, I'll take a look at this and also check the community group. I didn't see any references to this in the instructions or requirements that needed to be done as pre-requisites for the package.

[cidarm]

Hi @wcorkill - Could you please confirm the edition of the Salesforce org?

[wcorkill]

We are on Enterprise Edition with NPSP.

[wcorkill]

I was doing some Searching earlier on this and it looks like the error is referencing something about Content Delivery. It appears this may not be enabled or available by default and could require activation via a support ticket. Is Content Delivery a dependency for this app? It's possible this is just leading me in the wrong direction but this seemed like a possible reason for the issue.

Here is what I found in Salesfoce help:
Enable Content Deliveries: https://help.salesforce.com/s/articleView?id=000383532&type=1
Enable Content Deliveries and Public Links: https://help.salesforce.com/s/articleView?id=experience.admin_files_libraries_content_deliveries_public_links.htm&type=5

I don't see the "Customize" or "Content Deliveries and Public Links" in the setup menu that are referenced in the instructions for Content Delivery.

[iandrosov]

@wcorkill Thank you for dive into this. I was able to reproduce same error by totally turn off Content Delivery & Public Links feature in my Dev org. These are usually ON by default. To install package need to have this feture turned on as in the image. If your org does not have this feature that wil need a support ticket to turn this on for older orgs.
At minimum need to enable Content Deliveries feature can be enabled for users. Will add this to our wiki documentas for installation instructions.

[wcorkill]

Thanks for confirming @iandrosov this is not available in Setup for us so I'm assuming as the article above states this will require a support ticket to Salesforce to get access to this feature. This may be a new "default" but for older orgs, I'm wondering if this will not be available. I'll file a support ticket and let you know the results or details so I can help with any additional information for the wiki.

Is there any documentation about how this package uses the Content Deliveries and Public Links feature and what dependency it has on it?

[iandrosov]

@wcorkill Will take your feedback for documentation updates to explain where this is used.
The Content objects is used for storing managing upload of images for Grant Logos. That only programmed usage.
I think this is also used by any type of file store content if rich text edit inserts imgae type content, but that is standard function OTB.

[wcorkill]

Closing the loop on this thread. Once Content Deliveries and Public Links was enabled by Salesforce Support I was able to install the package.

A couple other notes about the post-installation notes on the Wiki:

• Many steps reference adjusting "record page" but I think they should be specific and say "Lightning Record Page" to help newer admins.
• Content Blocks (step 5 & 6): Step 5, Topics already included on Lightning Record Page; Step 6, should also mention you would need to clone lightning record page layout, activate and assign the new layout if you need/want to edit the layout.
• PATH: this was already active/enabled after install and also added to the lightning record page layout for Grant Applications