Test Result .csv Export failed

[suntong]

When exporting the Test Results (summary) in .csv format, the export fails right afterwards.

Does the .csv export need Excel installed? The machine I'm doing the export doesn't have Ms Excel installed.

Anyway to troubleshoot it?

[krisdimitrov]

Which version of Database Benchmark are you using?

[suntong]

Just downloaded and installed. Should be the latest one. Will check and update with the detailed version next.

[krisdimitrov]

You should always use the latest version from the Releases section. If you build the current code repository, it is not guaranteed that it will work properly because it is in development stage.

[suntong]

I'm using

Database Benchmark
Latest Version 3.0.0
Release date: 22 Jun 2015

This is from the Releases section right?

[krisdimitrov]

Can you specify me the exact conditions which trigger the error? It would also be nice if you can attach the logs found in the Logs folder.

[suntong]

The exact conditions which trigger the error:

• run a test of a single DB Server (with every tweak-able parameter remaining default)
• export the Test Results (summary) in .csv format

Result: the export fails right afterwards.

Looking at the error log, I don't think it has anything to do with whether Ms Excel installed or not. The OS is Windows Server 2012 R2 Standard. Don't know if that's relevant or not.

Attached, is the logs found in the Logs folder.

ApplicationLog.txt

UPDATE: Tried again with exactly the same steps as above and it failed again:

Note that the export fails right afterwards, immediately after the screen has been grayed out. And it failed for both the summary report and detailed report, or jason and all other formats. I.e., the problem is not the exporting but something screen related. Here is the updated log:

ApplicationLog.txt

[krisdimitrov]

Thank you for the detailed information. I will investigate the issue as soon as possible!