diff --git a/website_support/controllers/main.py b/website_support/controllers/main.py
index a05ee2258..1cb199b89 100644
--- a/website_support/controllers/main.py
+++ b/website_support/controllers/main.py
@@ -317,16 +317,23 @@ def help_page_create(self, group_id, help_page_name, **post):
     @http.route('/support/help/<model("website.support.help.group"):help_group>', type='http', auth="public", website=True)
     def help_group(self, help_group):
         """Displays help group template"""
-        if help_group.website_published:
-            return http.request.render("website_support.help_group", {'help_group':help_group})
-        else:
-            return request.render('website.404')
+
+        return http.request.render("website_support.help_group", {'help_group':help_group})
 
     @http.route(['''/support/help/<model("website.support.help.group"):help_group>/<model("website.support.help.page", "[('group_id','=',help_group[0])]"):help_page>'''], type='http', auth="public", website=True)
     def help_page(self, help_group, help_page, enable_editor=None, **post):
         """Displays help page template"""
-        if help_group.website_published and help_page.website_published and request.env.user in help_group.sudo().group_ids.users:
-            return http.request.render("website_support.help_page", {'help_page':help_page})
+
+        #List if groups where the user has access
+        permission_list = []
+        for perm_group in request.env.user.groups_id:
+            permission_list.append(perm_group.id)
+
+        help_groups = http.request.env['website.support.help.group'].sudo().search(['|', ('group_ids', '=', False ), ('group_ids', 'in', permission_list), ('website_published','=',True)])
+
+
+        if help_group.website_published and help_page.website_published:
+            return http.request.render("website_support.help_page", {'help_page':help_page, 'help_group': help_group, 'help_groups': help_groups})
         else:
             return request.render('website.404')
 
@@ -598,4 +605,4 @@ def support_help_autocomplete(self, **kw):
             return_item = {"label": help_page.name,"value": "/support/help/" + slug(help_page.group_id) + "/" + slug(help_page) }
             my_return.append(return_item) 
 
-        return json.JSONEncoder().encode(my_return)
\ No newline at end of file
+        return json.JSONEncoder().encode(my_return)
diff --git a/website_support/i18n/fr.po b/website_support/i18n/fr.po
new file mode 100644
index 000000000..a8ab57d05
--- /dev/null
+++ b/website_support/i18n/fr.po
@@ -0,0 +1,3187 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+#	* website_support
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 12.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2019-07-10 15:57+0000\n"
+"PO-Revision-Date: 2019-07-10 15:57+0000\n"
+"Last-Translator: <>\n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: website_support
+#: model:mail.template,body_html:website_support.support_ticket_reply_wrapper
+#: model:mail.template,body_html:website_support.support_ticket_reply_wrapper_user
+msgid "\n"
+"                ${object.body|safe}\n"
+"                <hr/>\n"
+"                % if object.ticket_id.portal_access_key :\n"
+"                    <b>View Ticket Online:</b> <a href=\"/support/portal/ticket/view/${object.ticket_id.portal_access_key}\">here</a><br/>\n"
+"                % endif\n"
+"                <b>Ticket Number:</b> ${object.ticket_id.ticket_number or object.ticket_id.id}<br/>\n"
+"                <b>Ticket Category:</b> ${object.ticket_id.category_id.name or ''}<br/>\n"
+"                % if object.ticket_id.planned_time_format :\n"
+"                    <b>Planned Date:</b> ${object.ticket_id.planned_time_format}<br/>\n"
+"                % endif\n"
+"                <b>Ticket Description:</b><br/>\n"
+"                ${object.ticket_id.description|safe}\n"
+"            \n"
+"            "
+msgstr ""
+
+#. module: website_support
+#: model:mail.template,body_html:website_support.support_ticket_customer_reply_wrapper
+msgid "\n"
+"                ${object.content|safe}\n"
+"                <hr/>\n"
+"                <b>Ticket Number:</b> ${object.ticket_id.ticket_number or object.ticket_id.id}<br/>\n"
+"                <b>Ticket Category:</b> ${object.ticket_id.category_id.name or ''}<br/>\n"
+"                % if object.ticket_id.planned_time_format :\n"
+"                    <b>Planned Date:</b> ${object.ticket_id.planned_time_format}<br/>\n"
+"                % endif\n"
+"                <b>Ticket Description:</b><br/>\n"
+"                ${object.ticket_id.description|safe}\n"
+"            \n"
+"            "
+msgstr ""
+
+#. module: website_support
+#: model:mail.template,body_html:website_support.support_ticket_approval
+msgid "\n"
+"                % if object.person_name :\n"
+"                    <p>Dear ${object.person_name},</p>\n"
+"                    <br/>\n"
+"                % endif\n"
+"\n"
+"                <p>Approval is required before we can proceed with this support request, please click the link below to accept</p>\n"
+"                <br/>\n"
+"                <p><a href=\"${object.approve_url}\" style=\"color:green\">Approve</a> | <a href=\"${object.disapprove_url}\" style=\"color:red\">Don't Approve</a></p>\n"
+"\n"
+"            \n"
+"            "
+msgstr ""
+
+#. module: website_support
+#: model:mail.template,body_html:website_support.support_ticket_new
+msgid "\n"
+"                % if object.person_name :\n"
+"                    <p>Dear ${object.person_name},</p>\n"
+"                % endif\n"
+"                <p>Thank you for submitting a support ticket to us, we will get back to your shortly</p>\n"
+"                <hr/>\n"
+"                <b>View Ticket Online:</b> <a href=\"/support/portal/ticket/view/${object.portal_access_key}\">here</a><br/>\n"
+"                <b>Ticket Number:</b> ${object.ticket_number or object.id}<br/>\n"
+"                <b>Ticket Category:</b> \n"
+"                % if object.category_id.name :\n"
+"                    ${object.category_id.name}\n"
+"                % endif\n"
+"                <br/>\n"
+"                % if object.category_id.name :\n"
+"                    <b>SLA:</b> \n"
+"                    ${object.sla_id.name}\n"
+"                % endif\n"
+"                <br/>                \n"
+"                <b>Ticket Description:</b><br/>\n"
+"                ${object.description|safe}\n"
+"                \n"
+"            \n"
+"            "
+msgstr ""
+
+#. module: website_support
+#: model:mail.template,body_html:website_support.support_ticket_closed
+msgid "\n"
+"                <p>Dear ${object.person_name},</p>\n"
+"                <p>Your support ticket has been closed by our staff, here is the final comment</p>\n"
+"                <p>${object.close_comment|safe}</p>\n"
+"                <hr/>\n"
+"                <b>Ticket Number:</b> ${object.ticket_number or object.id}<br/>\n"
+"                <b>Ticket Category:</b> \n"
+"                % if object.category_id.name :\n"
+"                    ${object.category_id.name}\n"
+"                % endif\n"
+"                <br/>\n"
+"                <b>Ticket Description:</b><br/>\n"
+"                ${object.description|safe}\n"
+"                \n"
+"            \n"
+"            "
+msgstr ""
+
+#. module: website_support
+#: model:mail.template,body_html:website_support.new_support_ticket_category_change
+msgid "\n"
+"                <p>Dear ${object.person_name},</p>\n"
+"                <p>Your support ticket has been updated and is now in the category '${object.category_id.name}' </p>\n"
+"                <hr/>\n"
+"                <b>Ticket Number:</b> ${object.ticket_number or object.id}<br/>\n"
+"                <b>Ticket Category:</b> \n"
+"                % if object.category_id.name :\n"
+"                    ${object.category_id.name}\n"
+"                % endif\n"
+"                <br/>\n"
+"                <b>Ticket Description:</b><br/>\n"
+"                ${object.description|safe}\n"
+"                \n"
+"            \n"
+"            "
+msgstr ""
+
+#. module: website_support
+#: model:mail.template,body_html:website_support.support_ticket_sla_alert
+msgid "\n"
+"                <p>Dear _user_name_,</p>\n"
+"                %if object.sla_timer > 0:\n"
+"                    <p>You have ${object.sla_timer_format} hours remaining for this ticket</p>\n"
+"                %endif\n"
+"                %if object.sla_timer < 0:\n"
+"                    <p>The SLA is currently ${object.sla_timer_format} hours overdue</p>\n"
+"                %endif\n"
+"                <p>Person Name: ${object.person_name}</p>\n"
+"                <p>Category: ${object.category_id.name}</p>\n"
+"                <p>Subject: ${object.subject}</p>\n"
+"                <p>${object.description|safe}</p>\n"
+"            \n"
+"            "
+msgstr ""
+
+#. module: website_support
+#: model:mail.template,body_html:website_support.new_support_ticket_category
+msgid "\n"
+"                <p>Dear _user_name_,</p>\n"
+"                <p>A new support ticket has been created in a category that you follow</p>\n"
+"                <p>Person Name: ${object.person_name}</p>\n"
+"                <p>Category: ${object.category_id.name}</p>\n"
+"                <p>Subject: ${object.subject}</p>\n"
+"                <p>${object.description|safe}</p>\n"
+"                <p>Click <a href=\"_ticket_url_\">here</a> to view this support ticket online</p>\n"
+"            \n"
+"            "
+msgstr ""
+
+#. module: website_support
+#: model:mail.template,body_html:website_support.support_ticket_approval_user
+msgid "\n"
+"                <p>Dear _user_name_,</p>\n"
+"                <p>A support ticket approval rating has changed</p>\n"
+"                <p>Person Name: ${object.person_name}</p>\n"
+"                <p>Category: ${object.category_id.name}</p>\n"
+"                <p>Subject: ${object.subject}</p>\n"
+"                <p>Approval: ${object.approval_id.name}</p>\n"
+"                <p>${object.description|safe}</p>\n"
+"                <p>Click <a href=\"_ticket_url_\">here</a> to view this support ticket online</p>\n"
+"            \n"
+"            "
+msgstr ""
+
+#. module: website_support
+#: model:mail.template,body_html:website_support.support_ticket_user_change
+msgid "\n"
+"                <p>Dear _user_name_,</p>\n"
+"                <p>A support ticket has been assigned to you here are the details</p>\n"
+"                <hr/>\n"
+"                <b>Ticket Number:</b> ${object.ticket_number or object.id}<br/>\n"
+"                <b>Ticket Category:</b> \n"
+"                % if object.category_id.name :\n"
+"                    ${object.category_id.name}\n"
+"                % endif\n"
+"                <br/>\n"
+"                <b>Ticket Description:</b><br/>\n"
+"                ${object.description|safe}\n"
+"                \n"
+"            \n"
+"            "
+msgstr ""
+
+#. module: website_support
+#: model:mail.template,body_html:website_support.support_ticket_survey
+msgid "\n"
+"            % if object.person_name :\n"
+"                <p>Dear ${object.person_name},</p>\n"
+"            % endif\n"
+"            <p>We would like to get your feedback on the support</p>\n"
+"            <p><a href=\"/support/survey/${object.portal_access_key}\">here</a></p>\n"
+"            <hr/>\n"
+"            <b>Ticket Number:</b> ${object.ticket_number or object.id}<br/>\n"
+"            <b>Ticket Category:</b> \n"
+"            % if object.category_id.name :\n"
+"                ${object.category_id.name}\n"
+"            % endif\n"
+"            <br/>\n"
+"            <b>Ticket Description:</b><br/>\n"
+"            ${object.description|safe}\n"
+"        \n"
+"        "
+msgstr ""
+
+#. module: website_support
+#: model:mail.template,subject:website_support.support_ticket_reply_wrapper
+#: model:mail.template,subject:website_support.support_ticket_reply_wrapper_user
+msgid "${object.subject}"
+msgstr ""
+
+#. module: website_support
+#: model:mail.template,subject:website_support.support_ticket_customer_reply_wrapper
+msgid "${object.ticket_id.subject}"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__close_ticket_email_template_id
+msgid "(OBSOLETE)Close Ticket Email Template"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.help_page
+msgid "1 Star"
+msgstr "1 étoile"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.help_page
+msgid "2 Star"
+msgstr "2 étoiles"
+
+#. module: website_support
+#: selection:website.support.sla.rule,countdown_condition:0
+msgid "24 Hours"
+msgstr "24 Heures"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.help_page
+msgid "3 Star"
+msgstr "3 étoiles"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.help_page
+msgid "4 Star"
+msgstr "4 étoiles"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.help_page
+msgid "5 Star"
+msgstr "5 étoiles"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_help_pages
+msgid "9:00 to 12:00 and 14:00 to 18:00"
+msgstr "9:00 à 12:00 et 14:00 à 18:00"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view
+msgid "<b>Add Attachments</b><br/>"
+msgstr "<b>Ajouter un fichier</b><br/>"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view
+msgid "<b>Add Comment</b><br/>"
+msgstr "<b>Ajouter un commentaire</b>"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_reporting
+msgid "<b>All Time</b>"
+msgstr "<b>Toute période</b>"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view
+msgid "<b>Category</b>"
+msgstr "<b>Catégorie</b>"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_reporting
+msgid "<b>Last 30 Days</b><br/>"
+msgstr "<b>30 derniers jours</b><br/>"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_reporting
+msgid "<b>Last 7 Days</b><br/>"
+msgstr "<b>7 derniers jours</b><br/>"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view
+msgid "<br/>\n"
+"                <b>Description</b><br/>"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view
+msgid "<br/>\n"
+"                <b>State</b>"
+msgstr "<br/>\n"
+"                <b>État</b>"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view
+msgid "<br/>\n"
+"                <br/>\n"
+"                <b>Conversation History</b><br/>"
+msgstr "<br/>\n"
+"                <br/>\n"
+"                <b>Historique</b><br/>"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_help_pages
+msgid "<font style=\"font-size: 24px;\">Help pages</font>"
+msgstr "<font style=\"font-size: 24px;\">Pages d'aide</font>"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_help_pages
+msgid "<font style=\"font-size: 24px;\">Your technical issues</font>"
+msgstr "<font style=\"font-size: 24px;\">Vos questions techniques</font>"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_help_pages
+msgid "<i>(Excluding holidays)</i>"
+msgstr "<i>(vacances exclues)</i>"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.help_page
+msgid "<span style=\"font-size: 1.09375rem;\">Help Page</span>"
+msgstr "<span style=\"font-size: 1.09375rem;\">Page d'aide</span>"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_help_pages
+msgid "<span style=\"font-size: 1.09375rem;\">Information on technical support</span>"
+msgstr "<span style=\"font-size: 1.09375rem;\">Informations sur notre support technique</span>"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.help_page
+msgid "<span style=\"font-size: 1.53125rem;\">Other groups</span>"
+msgstr "<span style=\"font-size: 1.53125rem;\">Autres groupes</span>"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_help_pages
+msgid "<span style=\"font-size: 1.53125rem;\">Your support requests</span>"
+msgstr "<span style=\"font-size: 1.53125rem;\">Vos demandes de support</span>"
+
+#. module: website_support
+#: model:mail.template,subject:website_support.support_ticket_user_change
+msgid "A Support Ticket has been assigned to you"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_website_version
+msgid "A/B Testing"
+msgstr "Tests A/B"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_category__access_group_ids
+msgid "Access Groups"
+msgstr "Groupes d'accès"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__unsplash_access_key
+msgid "Access Key"
+msgstr "Clé d'accès"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_taxcloud
+msgid "Account TaxCloud"
+msgstr "Compte TaxCloud"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_accountant
+msgid "Accounting"
+msgstr "Comptabilité"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__message_needaction
+msgid "Action Needed"
+msgstr "Nécessite une action"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_submit_ticket
+msgid "Add Attachments"
+msgstr "Ajouter un fichier"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__group_stock_adv_location
+msgid "Add and customize route operations to process product moves in your warehouse(s): e.g. unload > quality control > stock for incoming products, pick > pack > ship for outgoing products. \n"
+" You can also set putaway strategies on warehouse locations in order to send incoming products into specific child locations straight away (e.g. specific bins, racks)."
+msgstr "Ajoutez et personnalisez des opérations de transit pour traiter les mouvements de produits dans vos entrepôts. Exemple : déchargement > contrôle qualité > mise en stock pour les produits entrants, et préparation > emballage > envoi pour les produits sortants. \n"
+" Vous pouvez également définir des stratégies de rangement pour vos entrepôts afin d'envoyer directement les produits entrants à des emplacements enfants spécifiques (p. ex. un bac ou une étagère spécifique)."
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory__additional_field_ids
+msgid "Additional Fields"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_alert__alert_time
+msgid "Alert Time"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__alias_domain
+msgid "Alias Domain"
+msgstr "Domaine alias"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view_list
+msgid "All"
+msgstr "Tous"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_sla_rule__condition_ids
+msgid "All conditions have to be fulfilled for the rule to apply, e.g. priority='High' AND category='Tech Support'"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_product_margin
+msgid "Allow Product Margin"
+msgstr "Autoriser la marge du produit"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__allow_user_signup
+msgid "Allow User Signup"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__allow_website_priority_set
+msgid "Allow Website Priority Set"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_check_printing
+msgid "Allow check printing and deposits"
+msgstr "Activer l'impression et le dépôt de chèques "
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_google_calendar
+msgid "Allow the users to synchronize their calendar  with Google Calendar"
+msgstr "Permet aux utilisateurs de synchroniser leurs calendriers avec Google Calendar"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_base_import
+msgid "Allow users to import data from CSV/XLS/XLSX/ODS files"
+msgstr "Permettre aux utilisateurs d'importer des fichiers CSV/KLS/XLSX/ODS"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__group_sale_pricelist
+msgid "Allows to manage different prices based on rules per category of customers.\n"
+"                Example: 10% for retailers, promotion of 5 EUR on this product, etc."
+msgstr "Permet de gérer différent pris en fonction de règles par catégorie de clients.\n"
+"Par exemple : 10% pour les revendeurs, promotion de 5 € sur ce produit, etc."
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__group_multi_currency
+msgid "Allows to work in a multi currency environment"
+msgstr "Vous permet de travailler avec plusieurs devises"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_analytic_accounting
+msgid "Analytic Accounting"
+msgstr "Comptabilité analytique"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_analytic_tags
+msgid "Analytic Tags"
+msgstr "Étiquettes analytiques"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_settings_view_form
+msgid "Apply"
+msgstr "Appliquer"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__approval_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_compose__approval
+msgid "Approval"
+msgstr ""
+
+#. module: website_support
+#: model:website.support.ticket.approval,name:website_support.approval_accepted
+#: model:website.support.ticket.state,name:website_support.website_ticket_state_approval_accepted
+msgid "Approval Accepted"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__approval_message
+msgid "Approval Message"
+msgstr ""
+
+#. module: website_support
+#: model:website.support.ticket.approval,name:website_support.approval_rejected
+#: model:website.support.ticket.state,name:website_support.website_ticket_state_approval_rejected
+msgid "Approval Rejected"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__approve_url
+msgid "Approve URL"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__specific_user_account
+msgid "Are newly created user accounts website specific"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_asset
+msgid "Assets Management"
+msgstr "Gestion des immobilisations"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__user_id
+msgid "Assigned User"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_help_pages
+msgid "Assistance"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_help_pages
+msgid "Assistance available :"
+msgstr "Assistance disponible"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_voip
+msgid "Asterisk (VoIP)"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_google_drive
+msgid "Attach Google documents to any record"
+msgstr "Attacher des documents Google à n'importe quel enregistrement"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__message_attachment_count
+msgid "Attachment Count"
+msgstr "Nombre de pièces jointes"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_view_form
+msgid "Attachments"
+msgstr "Pièces jointes"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__auto_send_survey
+msgid "Auto Send Survey"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_partner_autocomplete
+msgid "Auto-populate company data"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_invoice_extract
+msgid "Automate Bill Processing"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_currency_rate_live
+msgid "Automatic Currency Rates"
+msgstr "Taux de change automatiques"
+
+#. module: website_support
+#: model:website.support.ticket.approval,name:website_support.awaiting_approval
+#: model:website.support.ticket.state,name:website_support.website_ticket_state_awaiting_approval
+msgid "Awaiting Approval"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.account_create
+msgid "Back to Login"
+msgstr "Retour à la page d'authentification"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_yodlee
+msgid "Bank Interface - Sync your bank feeds automatically"
+msgstr "Interface bancaire - Synchronisez vos relevés bancaires automatiquement"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__account_bank_reconciliation_start
+msgid "Bank Reconciliation Threshold"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_stock_barcode
+msgid "Barcode Scanner"
+msgstr "Lecteur de code-barres"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_stock_picking_batch
+msgid "Batch Pickings"
+msgstr "Préparations par lots"
+
+#. module: website_support
+#: model:website.support.ticket.category,name:website_support.website_support_billing_issues
+msgid "Billing Issues"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_budget
+msgid "Budget Management"
+msgstr "Gestion du budget"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_email_template_preview__built_in
+#: model:ir.model.fields,field_description:website_support.field_mail_template__built_in
+msgid "Built in"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__business_hours_id
+msgid "Business Hours"
+msgstr ""
+
+#. module: website_support
+#: selection:website.support.sla.rule,countdown_condition:0
+msgid "Business Only"
+msgstr "Seulement les sociétés"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_message__by
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view_list
+msgid "By"
+msgstr "Par"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__cdn_url
+msgid "CDN Base URL"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__cdn_filters
+msgid "CDN Filters"
+msgstr ""
+
+#. module: website_support
+#: model:res.groups,comment:website_support.support_manager
+msgid "Can configure support settings"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_settings_view_form
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_close_view_form
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_compose_view_form
+msgid "Cancel"
+msgstr "Annuler"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__tax_exigibility
+msgid "Cash Basis"
+msgstr "Comptabilité de caisse"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_cash_rounding
+msgid "Cash Rounding"
+msgstr "Arrondi d'espèces"
+
+#. module: website_support
+#: model:ir.ui.menu,name:website_support.website_support_ticket_category_menu
+msgid "Categories"
+msgstr "Catégories"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule_condition__category_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__category_id
+#: model_terms:ir.ui.view,arch_db:website_support.support_submit_ticket
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view_list
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_view_search
+#: selection:website.support.sla.rule.condition,type:0
+msgid "Category"
+msgstr "Catégorie"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_category__name
+msgid "Category Name"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_res_users__cat_user_ids
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_category__cat_user_ids
+msgid "Category Users"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view_list
+msgid "Change Requests"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__change_user_email_template_id
+msgid "Change User Email Template"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__channel
+msgid "Channel"
+msgstr "Canal"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__close_comment
+msgid "Close Comment"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__close_date
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view_list
+msgid "Close Date"
+msgstr "Date de clôture"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_close__message
+msgid "Close Message"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_close_view_form
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_view_form
+msgid "Close Ticket"
+msgstr "Fermer le ticket"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__close_time
+msgid "Close Time"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__closed_by_id
+msgid "Closed By"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_pad
+msgid "Collaborative Pads"
+msgstr "Pads collaboratifs"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_priority__color
+msgid "Color"
+msgstr "Couleur"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_survey_page
+msgid "Comment"
+msgstr "Commentaires"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__invoice_reference_type
+msgid "Communication"
+msgstr "Libellé"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__company_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__company_id
+msgid "Company"
+msgstr "Société"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__has_chart_of_accounts
+msgid "Company has a chart of accounts"
+msgstr "La société a un plan comptable"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule__condition_ids
+msgid "Conditions"
+msgstr ""
+
+#. module: website_support
+#: model:ir.ui.menu,name:website_support.website_support_config_parent_menu
+msgid "Configuration"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__has_social_network
+msgid "Configure Social Network"
+msgstr "Configurer les Réseaux Sociaux"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.account_create
+msgid "Confirm Password"
+msgstr "Confirmez le mot de passe"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_stock_tracking_owner
+msgid "Consignment"
+msgstr "Consignation"
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_res_partner
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_submit__partner_id
+msgid "Contact"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department__submit_ticket_contact_ids
+msgid "Contact Submitted Tickets"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_reporting
+msgid "Contact Submitted Tickets (Top 5)"
+msgstr "Top 5 des demandeurs"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department__submit_ticket_contact_month_ids
+msgid "Contact Submitted Tickets Month"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department__submit_ticket_contact_week_ids
+msgid "Contact Submitted Tickets Week"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department__partner_ids
+msgid "Contacts"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__content
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_message__content
+msgid "Content"
+msgstr "Contenu"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__cdn_activated
+msgid "Content Delivery Network (CDN)"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__conversation_history_ids
+msgid "Conversation History"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_subcategory__count
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_submit__count
+msgid "Count"
+msgstr "Comptage"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule__countdown_condition
+msgid "Countdown Condition"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__website_country_group_ids
+msgid "Country Groups"
+msgstr "Groupes de pays"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_help_pages
+msgid "Create Account"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view_list
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_view_graph
+msgid "Create Date"
+msgstr "Date de création"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_crm_reveal
+msgid "Create Leads/Opportunities from your website's traffic"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.actions.act_window,help:website_support.website_support_ticket_state_action
+msgid "Create Support Ticket State"
+msgstr "Créer état de ticket"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__create_user_id
+msgid "Create User"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.actions.act_window,help:website_support.website_support_help_page_action
+msgid "Create a help page"
+msgstr "Créer une page d'aide"
+
+#. module: website_support
+#: model_terms:ir.actions.act_window,help:website_support.website_support_help_group_action
+msgid "Create a help page group"
+msgstr "Créer un groupe de page d'aide"
+
+#. module: website_support
+#: model_terms:ir.actions.act_window,help:website_support.website_support_sla_action
+msgid "Create new SLA"
+msgstr "Créer un SLA"
+
+#. module: website_support
+#: model_terms:ir.actions.act_window,help:website_support.website_support_ticket_category_action
+msgid "Create new category"
+msgstr "Créer une catérogie"
+
+#. module: website_support
+#: model_terms:ir.actions.act_window,help:website_support.website_support_department_action
+msgid "Create new department"
+msgstr "Créer un département"
+
+#. module: website_support
+#: model_terms:ir.actions.act_window,help:website_support.website_support_ticket_subcategory_action
+msgid "Create new sub category"
+msgstr "Créer une sous catégorie"
+
+#. module: website_support
+#: model:res.groups,comment:website_support.support_group
+msgid "Created an account through the website, has no portal (/web) access"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_contact__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_role__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_subcategory__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_submit__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_group__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page_feedback__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_alert__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule_condition__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_approval__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_category__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_close__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_compose__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_field__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_message__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_priority__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_state__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field_value__create_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_tag__create_uid
+msgid "Created by"
+msgstr "Créé par"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_contact__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_role__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_subcategory__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_submit__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_group__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page_feedback__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_alert__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule_condition__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_approval__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_category__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_close__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_compose__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_field__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_message__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_priority__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_state__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field_value__create_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_tag__create_date
+msgid "Created on"
+msgstr "Créé le"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__currency_id
+msgid "Currency"
+msgstr "Devise"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__allow_website_priority_set
+msgid "Cusomters can set the priority of a ticket when submitting via the website form\n"
+"Partner Only = logged in user"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__report_footer
+msgid "Custom Report Footer"
+msgstr "Pied de page personnalisé"
+
+#. module: website_support
+#: selection:website.support.ticket.message,by:0
+msgid "Customer"
+msgstr "Client"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__auth_signup_uninvited
+msgid "Customer Account"
+msgstr "Compte client"
+
+#. module: website_support
+#: model:website.support.ticket.state,name:website_support.website_ticket_state_customer_closed
+msgid "Customer Closed"
+msgstr ""
+
+#. module: website_support
+#: model:website.support.ticket.state,name:website_support.website_ticket_state_customer_replied
+msgid "Customer Replied"
+msgstr ""
+
+#. module: website_support
+#: model:ir.ui.menu,name:website_support.website_support_parent_menu
+msgid "Customer Support"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_delivery_dhl
+msgid "DHL Connector"
+msgstr "Connecteur DHL"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view_list
+msgid "Date"
+msgstr "Date "
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_res_partner__dedicated_support_user_id
+#: model:ir.model.fields,field_description:website_support.field_res_users__dedicated_support_user_id
+msgid "Dedicated Support User"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__user_default_rights
+msgid "Default Access Rights"
+msgstr "Droits d'accès par défaut"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__crm_alias_prefix
+msgid "Default Alias Name for Leads"
+msgstr "Nom par défaut pour les pistes"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__purchase_tax_id
+msgid "Default Purchase Tax"
+msgstr "Taxe d'achat par défaut"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__invoice_reference_type
+msgid "Default Reference Type on Invoices."
+msgstr "Type de référence par Défaut sur les Factures"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__sale_tax_id
+msgid "Default Sale Tax"
+msgstr "Taxe de vente par défaut"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__social_default_image
+msgid "Default Social Share Image"
+msgstr "Image de partage par défaut"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__website_default_lang_id
+msgid "Default language"
+msgstr "Langue par défaut"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__website_default_lang_code
+msgid "Default language code"
+msgstr "Langue par défaut du code"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_stock_tracking_lot
+msgid "Delivery Packages"
+msgstr "Colis"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_contact__wsd_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_subcategory__wsd_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_subcategory__wsd_month_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_subcategory__wsd_week_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_submit__wsd_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_submit__wsd_month_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_submit__wsd_week_id
+msgid "Department"
+msgstr ""
+
+#. module: website_support
+#: model:ir.ui.menu,name:website_support.website_support_department_menu
+msgid "Departments"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla__description
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__description
+#: model_terms:ir.ui.view,arch_db:website_support.support_submit_ticket
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_view_form
+msgid "Description"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__digest_id
+msgid "Digest Email"
+msgstr "Email Digest"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__digest_emails
+msgid "Digest Emails"
+msgstr "Digest d'Emails"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__group_products_in_bills
+msgid "Disable this option to use a simplified versions of vendor bills, where products are hidden."
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__disapprove_url
+msgid "Disapprove URL"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_lot_on_delivery_slip
+msgid "Display Lots & Serial Numbers"
+msgstr "Afficher les lots & numéros de série"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_contact__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_role__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_subcategory__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_submit__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_group__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page_feedback__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_alert__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule_condition__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_approval__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_category__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_close__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_compose__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_field__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_message__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_priority__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_state__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field_value__display_name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_tag__display_name
+msgid "Display Name"
+msgstr "Nom affiché"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__qr_code
+msgid "Display SEPA QR code"
+msgstr "Afficher le QR Code SEPA"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule_condition__display_value
+msgid "Display Value"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__external_report_layout_id
+msgid "Document Template"
+msgstr "Modèle de document"
+
+#. module: website_support
+#: selection:website.support.ticket.subcategory.field,type:0
+msgid "Dropbox"
+msgstr "Liste déroulante"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field__dropbox_type
+msgid "Dropbox Type"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_sla_rule__countdown_condition
+msgid "During what time do we start counting down the SLA timer"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_reports
+msgid "Dynamic Reports"
+msgstr "Rapports dynamiques"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_l10n_eu_service
+msgid "EU Digital Goods VAT"
+msgstr "TVA sur les produits numériques dans l'UE"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_delivery_easypost
+msgid "Easypost Connector"
+msgstr "Connecteur Easypost"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__email
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_compose__email
+#: model_terms:ir.ui.view,arch_db:website_support.support_submit_ticket
+#: selection:website.support.sla.alert,type:0
+msgid "Email"
+msgstr "Courriel"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla__alert_ids
+msgid "Email Alerts"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__email_default_category_id
+msgid "Email Default Category"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_settings_view_form
+msgid "Email Template Settings"
+msgstr "Template d'email"
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_mail_template
+msgid "Email Templates"
+msgstr "Modèles de courriels"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__auth_signup_reset_password
+msgid "Enable password reset from Login page"
+msgstr "Permettre la réinitialisation du mot de passe depuis la page de connexion"
+
+#. module: website_support
+#: selection:website.support.settings,allow_website_priority_set:0
+msgid "Everyone"
+msgstr "Tout le monde"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__currency_exchange_journal_id
+msgid "Exchange Gain or Loss Journal"
+msgstr "Journal pour le gain ou la perte de change"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_product_expiry
+msgid "Expiration Dates"
+msgstr "Dates de péremption"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__external_email_server_default
+msgid "External Email Servers"
+msgstr "Serveur de messagerie externe"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__extra_field_ids
+msgid "Extra Details"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_view_form
+msgid "Extra Fields"
+msgstr "Champs supplémentaires"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__social_facebook
+msgid "Facebook Account"
+msgstr "Compte Facebook"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__fail_counter
+msgid "Fail Mail"
+msgstr "Mail échoué"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__favicon
+msgid "Favicon"
+msgstr "Icône favorite"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_delivery_fedex
+msgid "FedEx Connector"
+msgstr "Connecteur FedEx"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__feedback_ids
+#: model_terms:ir.ui.view,arch_db:website_support.help_page
+msgid "Feedback"
+msgstr "Discussion"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__feedback_average
+msgid "Feedback Average Rating"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__feedback_count
+msgid "Feedback Count"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page_feedback__feedback_rating
+msgid "Feedback Rating"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page_feedback__feedback_text
+msgid "Feedback Text"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_fiscal_year
+msgid "Fiscal Years"
+msgstr "Années Fiscales"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_reports_followup
+msgid "Follow-up Levels"
+msgstr "Niveaux de relances"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__message_follower_ids
+msgid "Followers"
+msgstr "Abonnés"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__message_channel_ids
+msgid "Followers (Channels)"
+msgstr "Abonnés (Canaux)"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__message_partner_ids
+msgid "Followers (Partners)"
+msgstr "Abonnés (Partenaires)"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__report_footer
+msgid "Footer text displayed at the bottom of all reports."
+msgstr "Pied de page de tous les rapports."
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_project_forecast
+msgid "Forecasts"
+msgstr "Prévisions"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view
+msgid "From"
+msgstr "De"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_help_pages
+msgid "From Monday to Friday"
+msgstr "De lundi à vendredi"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__social_github
+msgid "GitHub Account"
+msgstr "Compte GitHub"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__has_google_analytics
+msgid "Google Analytics"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__has_google_analytics_dashboard
+msgid "Google Analytics Dashboard"
+msgstr "Dashboard Google Analytics "
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__google_analytics_key
+msgid "Google Analytics Key"
+msgstr "Clef Google Analytics"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__google_management_client_id
+msgid "Google Client ID"
+msgstr "Identifiant client Google"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__google_management_client_secret
+msgid "Google Client Secret"
+msgstr "Secret client Google"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__has_google_maps
+msgid "Google Maps"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__google_maps_api_key
+msgid "Google Maps API Key"
+msgstr "Clé d'API Google Maps"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_google_spreadsheet
+msgid "Google Spreadsheet"
+msgstr "Feuille de calcul Google"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__google_recaptcha_active
+msgid "Google reCAPTCHA Active"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__social_googleplus
+msgid "Google+ Account"
+msgstr "Compte Google+"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__group_id
+msgid "Group"
+msgstr "Groupe"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__has_accounting_entries
+msgid "Has Accounting Entries"
+msgstr "Présente des écritures comptables"
+
+#. module: website_support
+#: model:res.groups,comment:website_support.support_staff
+msgid "Has the ability the view and answer support tickets but not configure"
+msgstr ""
+
+#. module: website_support
+#. openerp-web
+#: code:addons/website_support/static/src/js/website_support.editor.js:29
+#: code:addons/website_support/static/src/js/website_support.editor.js:74
+#, python-format
+msgid "Help Group"
+msgstr "Groupe d'aide"
+
+#. module: website_support
+#: model:ir.ui.menu,name:website_support.website_support_help_group_menu
+msgid "Help Groups"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page_feedback__hp_id
+msgid "Help Page"
+msgstr ""
+
+#. module: website_support
+#: model:ir.ui.menu,name:website_support.website_support_help_page_menu
+msgid "Help Pages"
+msgstr ""
+
+#. module: website_support
+#: model:website.support.ticket.priority,name:website_support.high
+msgid "High"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_contact__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_role__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_subcategory__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_submit__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_group__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page_feedback__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_alert__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule_condition__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_approval__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_category__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_close__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_compose__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_field__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_message__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_priority__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_state__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field_value__id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_tag__id
+msgid "ID"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_sla__rule_ids
+msgid "If a ticket matches mutiple rules then the one with the lowest response time is used"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_ticket__message_unread
+msgid "If checked new messages require your attention."
+msgstr "Si coché, de nouveaux messages demandent votre attention."
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_ticket__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr "Si coché, de nouveaux messages demandent votre attention."
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_ticket__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr "Si actif, certains messages ont une erreur de livraison."
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__social_default_image
+msgid "If set, replaces the company logo as the default social share image."
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_sla_rule__response_time
+msgid "If the support ticket matches the conditions then it has to be completed within this amount of time, e.g. high priority tech support ticket within 1 hour"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_ticket_state__unattended
+msgid "If ticked, tickets in this state will appear by default"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__alias_domain
+msgid "If you have setup a catch-all email domain redirected to the Odoo server, enter the domain name here."
+msgstr "Si vous avez configuré un domain \"catch-all\" email redirigé vers le serveur d'Odoo, entrez le nom du domaine ici."
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_group__image
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__image
+msgid "Image"
+msgstr ""
+
+#. module: website_support
+#: selection:website.support.settings,module_procurement_jit:0
+msgid "Immediately after sales order confirmation"
+msgstr "Immédiatement après la confirmation du bon de commande"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_bank_statement_import_qif
+msgid "Import .qif files"
+msgstr "Importer des fichiers .qif"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_bank_statement_import_csv
+msgid "Import in .csv format"
+msgstr "Importer au format .csv"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_bank_statement_import_ofx
+msgid "Import in .ofx format"
+msgstr "Importer au format .ofx"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_bank_statement_import_camt
+msgid "Import in CAMT.053 format"
+msgstr "Importer au format CAMT.053"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_ticket__unattended
+msgid "In 'Open' state or 'Customer Replied' state taken into consideration name changes"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__social_instagram
+msgid "Instagram Account"
+msgstr "Compte Instagram"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__partner_autocomplete_insufficient_credit
+msgid "Insufficient credit"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_intrastat
+msgid "Intrastat"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_payment
+msgid "Invoice Online Payment"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__message_is_follower
+msgid "Is Follower"
+msgstr "Est un abonné"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_ticket__sla_alert_ids
+msgid "Keep record of SLA alerts sent so we do not resend them"
+msgstr ""
+
+#. module: website_support
+#: selection:website.support.settings,product_weight_in_lbs:0
+msgid "Kilogram"
+msgstr "Kilogramme"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_auth_ldap
+msgid "LDAP Authentication"
+msgstr "Authentification LDAP"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_field__name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field__name
+msgid "Label"
+msgstr "Libellé"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__language_ids
+msgid "Languages"
+msgstr "Langues"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_contact____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_role____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_subcategory____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_submit____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_group____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page_feedback____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_alert____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule_condition____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_approval____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_category____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_close____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_compose____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_field____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_message____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_priority____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_state____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field_value____last_update
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_tag____last_update
+msgid "Last Modified on"
+msgstr "Dernière modification le"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_contact__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_role__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_subcategory__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_submit__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_group__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page_feedback__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_alert__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule_condition__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_approval__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_category__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_close__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_compose__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_field__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_message__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_priority__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_state__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field_value__write_uid
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_tag__write_uid
+msgid "Last Updated by"
+msgstr "Dernière mise à jour par"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_contact__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_role__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_subcategory__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_submit__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_group__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page_feedback__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_alert__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule_condition__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_approval__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_category__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_close__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_compose__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_field__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_message__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_priority__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_state__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field_value__write_date
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_tag__write_date
+msgid "Last Updated on"
+msgstr "Dernière mise à jour le"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_use_lead
+msgid "Leads"
+msgstr "Pistes"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__show_line_subtotals_tax_selection
+msgid "Line Subtotals Tax Display"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_website_links
+msgid "Link Trackers"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__social_linkedin
+msgid "LinkedIn Account"
+msgstr "Compte LinkedIn"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_stock_production_lot
+msgid "Lots & Serial Numbers"
+msgstr "Lots & Numéros de série"
+
+#. module: website_support
+#: model:website.support.ticket.priority,name:website_support.low
+msgid "Low"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_close__template_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_compose__template_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_state__mail_template_id
+msgid "Mail Template"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__message_main_attachment_id
+msgid "Main Attachment"
+msgstr "Pièce jointe principale"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__currency_id
+msgid "Main currency of the company."
+msgstr "Devise principale de la société"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_inter_company_rules
+msgid "Manage Inter Company"
+msgstr "Gérer des Intersociétés"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_multi_company
+msgid "Manage multiple companies"
+msgstr "Gérer plusieurs sociétés"
+
+#. module: website_support
+#: model:website.support.department.role,name:website_support.website_support_department_manager
+msgid "Manager"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department__manager_ids
+msgid "Managers"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__generate_lead_from_alias
+msgid "Manual Assignation of Emails"
+msgstr "Attribution manuelle d'e-mails"
+
+#. module: website_support
+#: selection:website.support.settings,module_procurement_jit:0
+msgid "Manually or based on automatic scheduler"
+msgstr "Manuellement ou basé sur un planificateur automatique"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__max_ticket_attachment_filesize
+msgid "Max Ticket Attachment Filesize (KB)"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__max_ticket_attachments
+msgid "Max Ticket Attachments"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__attachment_ids
+msgid "Media Attachments"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view_list
+msgid "Message"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_compose__body
+msgid "Message Body"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__message_has_error
+msgid "Message Delivery error"
+msgstr "Erreur d'envoi du message"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__message_ids
+msgid "Messages"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__propagation_minimum_delta
+msgid "Minimum Delta for Propagation"
+msgstr "Delta minimum pour la propagation"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_settings_view_form
+msgid "Misc Settings"
+msgstr ""
+
+#. module: website_support
+#: model:website.support.ticket.priority,name:website_support.moderately
+msgid "Moderately"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_multi_currency
+msgid "Multi-Currencies"
+msgstr "Multi-devises"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_stock_adv_location
+msgid "Multi-Step Routes"
+msgstr "Routes en plusieurs étapes"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_stock_multi_warehouses
+msgid "Multi-Warehouses"
+msgstr "Multi-Entrepôts"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_multi_website
+msgid "Multi-website"
+msgstr "Sites Web Multiples"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view_list
+msgid "My Support Tickets"
+msgstr "Mes tickets de support"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_help_pages
+msgid "My Tickets"
+msgstr "Mes tickets"
+
+#. module: website_support
+#. openerp-web
+#: code:addons/website_support/static/src/js/website_support.editor.js:41
+#: model:ir.model.fields,field_description:website_support.field_website_support_department__name
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_role__name
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_group__name
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla__name
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule__name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_approval__name
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field_value__name
+#: model_terms:ir.ui.view,arch_db:website_support.support_submit_ticket
+#, python-format
+msgid "Name"
+msgstr "Nom"
+
+#. module: website_support
+#. openerp-web
+#: code:addons/website_support/static/src/js/website_support.editor.js:73
+#: model_terms:ir.ui.view,arch_db:website_support.content_new_help
+#, python-format
+msgid "New Help Group"
+msgstr "Nouveau groupe d'aide"
+
+#. module: website_support
+#. openerp-web
+#: code:addons/website_support/static/src/js/website_support.editor.js:28
+#: model_terms:ir.ui.view,arch_db:website_support.content_new_help
+#, python-format
+msgid "New Help Page"
+msgstr "Nouvelle page d'aide"
+
+#. module: website_support
+#: model:mail.template,subject:website_support.new_support_ticket_category
+msgid "New Support Ticket for your category"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_res_partner__new_support_ticket_count
+#: model:ir.model.fields,field_description:website_support.field_res_users__new_support_ticket_count
+msgid "New Ticket Count"
+msgstr ""
+
+#. module: website_support
+#: model:website.support.ticket.approval,name:website_support.no_approval_required
+msgid "No Approval Required"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__use_propagation_minimum_delta
+msgid "No Rescheduling Propagation"
+msgstr "Ne pas propager le report"
+
+#. module: website_support
+#: model_terms:ir.actions.act_window,help:website_support.website_support_ticket_tag_action
+msgid "No Support Tickets Tags found"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.actions.act_window,help:website_support.website_support_ticket_action
+#: model_terms:ir.actions.act_window,help:website_support.website_support_ticket_action_partner
+msgid "No Support Tickets found"
+msgstr "Pas de tickets trouvés"
+
+#. module: website_support
+#: model_terms:ir.actions.act_window,help:website_support.website_support_ticket_priority_action
+msgid "No Support Tickets priorities found"
+msgstr ""
+
+#. module: website_support
+#: model:website.support.ticket.priority,name:website_support.normal
+msgid "Normal"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__message_needaction_counter
+msgid "Number of Actions"
+msgstr "Nombre d'actions"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_group__page_count
+msgid "Number of Pages"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__message_has_error_counter
+msgid "Number of error"
+msgstr "Nombre d'erreurs"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_sla_alert__alert_time
+msgid "Number of hours before or after SLA expiry to send alert"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__language_count
+msgid "Number of languages"
+msgstr "Nombre de langues"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_ticket__message_needaction_counter
+msgid "Number of messages which requires an action"
+msgstr "Nombre de messages exigeant une action"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_ticket__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr "Nombre de messages avec des erreurs d'envoi"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_ticket__message_unread_counter
+msgid "Number of unread messages"
+msgstr "Nombre de messages non lus"
+
+#. module: website_support
+#: model:website.support.ticket.state,name:website_support.website_ticket_state_open
+msgid "Open"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_view_form
+msgid "Open / Reply"
+msgstr "Ouvrir / Répondre"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__name
+msgid "Page Name"
+msgstr "Nom de la page"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__url
+msgid "Page URL"
+msgstr "URL de la page"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_group__page_ids
+msgid "Pages"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__paperformat_id
+msgid "Paper format"
+msgstr "Format du papier"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory__parent_category_id
+msgid "Parent Category"
+msgstr "Catégorie mère"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__parent_company_id
+msgid "Parent Company"
+msgstr "Société mère"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__partner_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_compose__partner_id
+msgid "Partner"
+msgstr "Partenaire"
+
+#. module: website_support
+#: selection:website.support.settings,allow_website_priority_set:0
+msgid "Partner Only"
+msgstr "Seulement les partenaires"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.account_create
+msgid "Password"
+msgstr "Mot de passe"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_view_form
+msgid "Pause SLA"
+msgstr "Suspendre le SLA"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__person_name
+msgid "Person Name"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_crm_phone_validation
+msgid "Phone Formatting"
+msgstr "Formatage du Téléphone"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_plaid
+msgid "Plaid Connector"
+msgstr "Connecteur Plaid"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__planned_time
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_compose__planned_time
+msgid "Planned Time"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__planned_time_format
+msgid "Planned Time Format"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_survey_page
+msgid "Please give us feedback on our support service"
+msgstr "Merci de nous faire part de votre avis sur notre service de support"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__portal_access_key
+msgid "Portal Access Key"
+msgstr ""
+
+#. module: website_support
+#: selection:website.support.settings,product_weight_in_lbs:0
+msgid "Pound"
+msgstr "Livre"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__invoice_is_print
+msgid "Print"
+msgstr "Imprimer"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__snailmail_duplex
+msgid "Print Both sides"
+msgstr "Imprimer sur les deux côtés"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__snailmail_color
+msgid "Print In Color"
+msgstr "Imprimer en couleur"
+
+#. module: website_support
+#: model:ir.ui.menu,name:website_support.website_support_ticket_priority_menu
+msgid "Priorities"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule_condition__priority_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__priority_id
+#: model_terms:ir.ui.view,arch_db:website_support.support_submit_ticket
+#: selection:website.support.sla.rule.condition,type:0
+msgid "Priority"
+msgstr "Priorité"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_priority__name
+msgid "Priority Name"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_group__group_ids
+msgid "Privilege Groups"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_stock_packaging
+msgid "Product Packagings"
+msgstr "Conditionnements de produits"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_group__website_published
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__website_published
+msgid "Published"
+msgstr "Publié"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.help_page
+msgid "Rating"
+msgstr "Évaluation"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_help_pages
+msgid "Rechercher"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_view_form
+msgid "Reply"
+msgstr "Répondre"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_reporting
+msgid "Report"
+msgstr "Rapport"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_help_pages
+msgid "Reporting"
+msgstr "Analyse"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_view_form
+msgid "Request Approval"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__use_propagation_minimum_delta
+msgid "Rescheduling applies to any chain of operations (e.g. Make To Order, Pick Pack Ship). In the case of MTO sales, a vendor delay (updated incoming date) impacts the expected delivery date to the customer. \n"
+" This option allows to not propagate the rescheduling if the change is not critical."
+msgstr "Un report vaut pour n'importe quelle chaîne d'opérations (p. ex. fabrication à la demande ou préparation + emballage + envoi). Dans le cas d'une vente avec fabrication à la demande, un retard fournisseur (date d'arrivée modifiée) affecte la date de livraison au client prévue.\n"
+" Cette option permet de ne pas propager le report si le changement de date n'est pas important."
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_procurement_jit
+msgid "Reservation"
+msgstr "Réservation"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__module_procurement_jit
+msgid "Reserving products manually in delivery orders or by running the scheduler is advised to better manage priorities in case of long customer lead times or/and frequent stock-outs."
+msgstr "Il est conseillé de réserver les produits manuellement en créant des bons de livraison ou en exécutant le planificateur afin de mieux gérer les priorités en cas de longs délais clients ou de ruptures de stock fréquentes."
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule__response_time
+msgid "Response Time"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_ticket_category__access_group_ids
+msgid "Restrict which users can select the category on the website form, none = everyone"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_view_form
+msgid "Resume SLA"
+msgstr "Reprendre le SLA"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_deferred_revenue
+msgid "Revenue Recognition"
+msgstr "Reconnaissance des revenus"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_contact__role
+msgid "Role"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla__rule_ids
+msgid "Rules"
+msgstr "Règles"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_sepa
+msgid "SEPA Credit Transfer (SCT)"
+msgstr "Transfert de crédit SEPA  (SCT)"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_res_partner__sla_id
+#: model:ir.model.fields,field_description:website_support.field_res_users__sla_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_alert__vsa_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule__vsa_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__sla_id
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_view_form
+msgid "SLA"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__sla_active
+msgid "SLA Active"
+msgstr ""
+
+#. module: website_support
+#: model:mail.template,subject:website_support.support_ticket_sla_alert
+msgid "SLA Alert"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__sla_alert_ids
+msgid "SLA Alerts"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule_condition__wssr_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__sla_rule_id
+msgid "SLA Rule"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__sla_timer
+msgid "SLA Time Remaining"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__sla_timer_format
+msgid "SLA Timer Format"
+msgstr ""
+
+#. module: website_support
+#: model:ir.ui.menu,name:website_support.website_support_sla_menu
+msgid "SLA's"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.help_page
+#: model_terms:ir.ui.view,arch_db:website_support.support_help_pages
+msgid "See more"
+msgstr "Voir plus"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_compose_view_form
+msgid "Send"
+msgstr "Envoyer"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__invoice_is_email
+msgid "Send Email"
+msgstr "Envoyer un courriel"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_view_form
+msgid "Send Survey"
+msgstr "Envoyer le sondage"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_email_template_preview__built_in
+#: model:ir.model.fields,help:website_support.field_mail_template__built_in
+msgid "Seperates email templates created by modules and ones created by users"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_group__sequence
+#: model:ir.model.fields,field_description:website_support.field_website_support_help_page__sequence
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_category__sequence
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_priority__sequence
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory__sequence
+msgid "Sequence"
+msgstr "Séquence"
+
+#. module: website_support
+#: model:ir.ui.menu,name:website_support.website_support_settings_menu
+msgid "Settings"
+msgstr "Configuration"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__company_share_partner
+msgid "Share partners to all companies"
+msgstr "Partager les partenaires à toutes les sociétés"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__company_share_product
+msgid "Share product to all companies"
+msgstr "Partager les articles entre toutes les sociétés"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__company_share_partner
+msgid "Share your partners to all companies defined in your instance.\n"
+" * Checked : Partners are visible for every companies, even if a company is defined on the partner.\n"
+" * Unchecked : Each company can see only its partner (partners where company is defined). Partners not related to a company are visible for all companies."
+msgstr "Partagez vos partenaires avec toutes les sociétés définies dans votre base.\n"
+"* Coché : Les partenaires sont visibles par toutes les sociétés, même si une société est définie pour le partenaire.\n"
+"* Non coché : Chaque société ne peut voir que ses partenaires (partenaires pour lesquels la société est définie). Les partenaires non reliés à une société sont visibles par toutes les sociétés."
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__company_share_product
+msgid "Share your product to all companies defined in your instance.\n"
+" * Checked : Product are visible for every company, even if a company is defined on the partner.\n"
+" * Unchecked : Each company can see only its product (product where company is defined). Product not related to a company are visible for all companies."
+msgstr "Partagez vos articles avec toutes les sociétés définies dans votre base.\n"
+"* Coché : Les articles sont visibles par toutes les sociétés, même si une société est définie pour le partenaire.\n"
+"* Non coché : Chaque entreprise ne peut voir que ses articles (articles pour lesquels la société est définie). Les articles non reliés à une société sont visibles par toutes les sociétés."
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__show_effect
+msgid "Show Effect"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_show_line_subtotals_tax_included
+msgid "Show line subtotals with taxes (B2C)"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_show_line_subtotals_tax_excluded
+msgid "Show line subtotals without taxes (B2B)"
+msgstr "Afficher les sous-totaux HT (B2B)"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_product_pricelist
+msgid "Show pricelists On Products"
+msgstr "Montrer les listes de prix sur les Produits"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_pricelist_item
+msgid "Show pricelists to customers"
+msgstr "Montrer les listes de prix aux clients"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.account_create
+msgid "Sign up"
+msgstr "S'enregistrer"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__specific_user_account
+msgid "Specific User Account"
+msgstr "Compte d'Utilisateur Spécifique"
+
+#. module: website_support
+#: selection:website.support.ticket.message,by:0
+msgid "Staff"
+msgstr "Équipe"
+
+#. module: website_support
+#: model:website.support.ticket.state,name:website_support.website_ticket_state_staff_closed
+msgid "Staff Closed"
+msgstr ""
+
+#. module: website_support
+#: model:website.support.ticket.state,name:website_support.website_ticket_state_staff_replied
+msgid "Staff Replied"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__staff_reply_email_template_id
+msgid "Staff Reply Email Template"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__state_id
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view_list
+msgid "State"
+msgstr "État"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_state__name
+msgid "State Name"
+msgstr "Nom de l'État"
+
+#. module: website_support
+#: model:ir.ui.menu,name:website_support.website_support_ticket_state_menu
+msgid "States"
+msgstr "États"
+
+#. module: website_support
+#: selection:website.support.ticket.subcategory.field,dropbox_type:0
+msgid "Static"
+msgstr "Statique"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_stock_multi_locations
+msgid "Storage Locations"
+msgstr "Emplacements de stockage"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__group_stock_multi_locations
+msgid "Store products in specific locations of your warehouse (e.g. bins, racks) and to track inventory accordingly."
+msgstr "Stockez les produits dans des zones d'emplacement spécifiques dans votre entrepôt (exemple: bacs, étagères) et suivez votre inventaire en fonction. "
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department__sub_category_ids
+#: model:ir.ui.menu,name:website_support.website_support_ticket_subcategory_menu
+msgid "Sub Categories"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department__sub_category_month_ids
+msgid "Sub Categories Month"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department__sub_category_week_ids
+msgid "Sub Categories Week"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_subcategory__subcategory_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule_condition__subcategory_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__sub_category_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field__wsts_id
+#: selection:website.support.sla.rule.condition,type:0
+msgid "Sub Category"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory__name
+msgid "Sub Category Name"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_reporting
+msgid "Sub Category Usage (Top 5)"
+msgstr "TOP 5 des sous catégories"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_subtask_project
+msgid "Sub-tasks"
+msgstr "Sous-tâches"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field_value__wstsf_id
+msgid "Subcategory Field"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__subject
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_compose__subject
+#: model_terms:ir.ui.view,arch_db:website_support.support_submit_ticket
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view_list
+msgid "Subject"
+msgstr "Sujet"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view
+msgid "Submit"
+msgstr "Soumettre"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.help_page
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_survey_page
+msgid "Submit Feedback"
+msgstr "Laissez votre avis"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_submit_ticket
+msgid "Submit Support Ticket"
+msgstr "Laisser un ticket de support"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_submit_ticket
+msgid "Submit Ticket"
+msgstr "Laisser un ticket"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_help_pages
+msgid "Submit a Ticket"
+msgstr "Laisser un ticket"
+
+#. module: website_support
+#: model:website.menu,name:website_support.website_support_ticket
+msgid "Support"
+msgstr "Assistance"
+
+#. module: website_support
+#: model:res.groups,name:website_support.support_group
+msgid "Support Client"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__support_comment
+msgid "Support Comment"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__support_email
+msgid "Support Email"
+msgstr ""
+
+#. module: website_support
+#: model:res.groups,name:website_support.support_manager
+msgid "Support Manager"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__support_rating
+msgid "Support Rating"
+msgstr ""
+
+#. module: website_support
+#: model:ir.actions.act_window,name:website_support.website_support_sla_action
+msgid "Support SLA"
+msgstr ""
+
+#. module: website_support
+#: model:res.groups,name:website_support.support_staff
+msgid "Support Staff"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_approval__wst_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_field__wst_id
+#: model_terms:ir.ui.view,arch_db:website_support.view_partner_form_inherit_website_module
+msgid "Support Ticket"
+msgstr "Ticket de support"
+
+#. module: website_support
+#: model:mail.template,subject:website_support.support_ticket_approval
+#: model:mail.template,subject:website_support.support_ticket_approval_user
+msgid "Support Ticket Approval (#${object.ticket_number or object.id})"
+msgstr ""
+
+#. module: website_support
+#: model:ir.actions.act_window,name:website_support.website_support_ticket_category_action
+msgid "Support Ticket Categories"
+msgstr ""
+
+#. module: website_support
+#: model:ir.actions.act_window,name:website_support.website_support_department_action
+msgid "Support Ticket Departments"
+msgstr ""
+
+#. module: website_support
+#: model:ir.actions.act_window,name:website_support.website_support_ticket_priority_action
+msgid "Support Ticket Priorities"
+msgstr ""
+
+#. module: website_support
+#: model:ir.actions.act_window,name:website_support.website_support_settings_action
+msgid "Support Ticket Settings"
+msgstr ""
+
+#. module: website_support
+#: model:ir.actions.act_window,name:website_support.website_support_ticket_state_action
+msgid "Support Ticket States"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_res_partner__support_ticket_string
+#: model:ir.model.fields,field_description:website_support.field_res_users__support_ticket_string
+msgid "Support Ticket String"
+msgstr ""
+
+#. module: website_support
+#: model:ir.actions.act_window,name:website_support.website_support_ticket_subcategory_action
+msgid "Support Ticket Sub Categories"
+msgstr ""
+
+#. module: website_support
+#: model:mail.template,subject:website_support.support_ticket_survey
+msgid "Support Ticket Survey (#${object.ticket_number or object.id})"
+msgstr ""
+
+#. module: website_support
+#: model:ir.actions.act_window,name:website_support.website_support_ticket_tag_action
+msgid "Support Ticket Tags"
+msgstr ""
+
+#. module: website_support
+#: model:ir.actions.act_window,name:website_support.website_support_ticket_action
+#: model:ir.actions.act_window,name:website_support.website_support_ticket_action_partner
+#: model:ir.ui.menu,name:website_support.website_support_ticket_menu
+#: model_terms:ir.ui.view,arch_db:website_support.view_partner_form_inherit_website_module
+msgid "Support Tickets"
+msgstr "Tickets de support"
+
+#. module: website_support
+#: model:ir.actions.act_window,name:website_support.website_support_ticket_compose_action
+msgid "Support Tickets Compose"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_tag__name
+msgid "Tag Name"
+msgstr "Nom de l'étiquette"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__tag_ids
+#: model:ir.ui.menu,name:website_support.website_support_ticket_tag_menu
+msgid "Tags"
+msgstr "Étiquettes"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_hr_timesheet
+msgid "Task Logs"
+msgstr "Feuilles de temps sur les tâches"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__tax_cash_basis_journal_id
+msgid "Tax Cash Basis Journal"
+msgstr "Journal pour taxes sur base des paiements"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__tax_calculation_rounding_method
+msgid "Tax calculation rounding method"
+msgstr "Méthode d'arrondi pour le calcul des taxes"
+
+#. module: website_support
+#: selection:website.support.settings,show_line_subtotals_tax_selection:0
+msgid "Tax-Excluded"
+msgstr "Taxe Exclue"
+
+#. module: website_support
+#: selection:website.support.settings,show_line_subtotals_tax_selection:0
+msgid "Tax-Included"
+msgstr "Taxe Inclue"
+
+#. module: website_support
+#: model:website.support.ticket.category,name:website_support.website_support_tech_support
+msgid "Technical Support"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__chart_template_id
+msgid "Template"
+msgstr "Modèle"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__auth_signup_template_user_id
+msgid "Template user for new users created through signup"
+msgstr "Utilisateur modèle pour les nouveaux utilisateurs créés à travers signup"
+
+#. module: website_support
+#: selection:website.support.ticket.subcategory.field,type:0
+msgid "Textbox"
+msgstr "Texte"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_survey_thank_you
+#: model_terms:ir.ui.view,arch_db:website_support.support_thank_you
+msgid "Thank You"
+msgstr "Merci"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_survey_thank_you
+msgid "Thank you for you feedback about our support"
+msgstr "Merci pour votre retour sur notre service de support"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__currency_exchange_journal_id
+msgid "The accounting journal where automatic exchange differences will be registered"
+msgstr "Le journal des comptes dans lequel les différences de change automatique seront consignées"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__account_bank_reconciliation_start
+msgid "The bank reconciliation widget won't ask to reconcile payments older than this date.\n"
+"               This is useful if you install accounting after having used invoicing for some time and\n"
+"               don't want to reconcile all the past payments with bank statements."
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_ticket_state__mail_template_id
+msgid "The mail message that the customer gets when the state changes"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__module_account_batch_payment
+msgid "This allows you grouping payments into a single batch and eases the reconciliation process.\n"
+"-This installs the account_batch_payment module."
+msgstr "Ceci vous permet de grouper des paiements dans un seul groupe et de faciliter le processus de réconciliation. \n"
+"- Ceci installe le module account_batch_payment"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__favicon
+msgid "This field holds the image used to display a favicon on the website."
+msgstr "Ce champ contient l'image utilisée comme favicon sur votre site web."
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__website_default_lang_code
+msgid "This field is used to set/get locales for user"
+msgstr "Ce champ est utilisé pour mettre/recupérer la locale de l'utilisateur"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__ticket_color
+msgid "Ticket Color"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_res_partner__support_ticket_count
+#: model:ir.model.fields,field_description:website_support.field_res_users__support_ticket_count
+msgid "Ticket Count"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_close__ticket_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_compose__ticket_id
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_message__ticket_id
+msgid "Ticket ID"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__ticket_number
+msgid "Ticket Number"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_settings_view_form
+msgid "Ticket Settings"
+msgstr "Paramètres du ticket"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_res_partner__support_ticket_ids
+#: model:ir.model.fields,field_description:website_support.field_res_users__support_ticket_ids
+msgid "Tickets"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__time_to_close
+msgid "Time to close (seconds)"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.help_page
+msgid "To access content, please"
+msgstr "Pour accéder au contenu, s'il vous plait"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_reporting
+msgid "Total Support Tickets:"
+msgstr "Nombre de tickets de support :"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__module_product_expiry
+msgid "Track following dates on lots & serial numbers: best before, removal, end of life, alert. \n"
+" Such dates are set automatically at lot/serial number creation based on values set on the product (in days)."
+msgstr "Les dates suivantes peuvent être suivies via les numéros de lot et de série : date de péremption, date de retrait, date d'expiration et date d'alerte. \n"
+" Ces dates sont définies automatiquement lors de la création du numéro de lot/série en fonction de valeurs spécifiées pour chaque produit (en jours)."
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_base_gengo
+msgid "Translate Your Website with Gengo"
+msgstr "Traduisez votre site internet avec Gengo"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__social_twitter
+msgid "Twitter Account"
+msgstr "Compte Twitter"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_alert__type
+#: model:ir.model.fields,field_description:website_support.field_website_support_sla_rule_condition__type
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field__type
+msgid "Type"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_delivery_ups
+msgid "UPS Connector"
+msgstr "Connecteur UPS"
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__cdn_filters
+msgid "URL matching those filters will be rewritten using the CDN Base URL"
+msgstr "Les URL qui correspondent à ces filtres seront réécrits en utilisant l'URL CDN Base "
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_delivery_usps
+msgid "USPS Connector"
+msgstr "Connecteur USPS"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__unattended
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_state__unattended
+msgid "Unattended"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_view_search
+msgid "Unattended Tickets"
+msgstr "Tickets abandonnés"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_uom
+msgid "Units of Measure"
+msgstr "Unités de mesure"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__message_unread
+msgid "Unread Messages"
+msgstr "Messages non lus"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__message_unread_counter
+msgid "Unread Messages Counter"
+msgstr "Compteur de messages non lus"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_web_unsplash
+msgid "Unsplash Image Library"
+msgstr "Bibliothèque d'images Unsplash"
+
+#. module: website_support
+#: model:ir.actions.server,name:website_support.update_sla_timer_ir_actions_server
+#: model:ir.cron,cron_name:website_support.update_sla_timer
+#: model:ir.cron,name:website_support.update_sla_timer
+msgid "Update SLA Timer"
+msgstr ""
+
+#. module: website_support
+#: model:website.support.ticket.priority,name:website_support.urgent
+msgid "Urgent"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_project_rating
+msgid "Use Rating on Project"
+msgstr "Utiliser les évaluations de projet"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_sepa_direct_debit
+msgid "Use SEPA Direct Debit"
+msgstr "Utilisez le débit direct SEPA"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_account_batch_payment
+msgid "Use batch payments"
+msgstr "Utilisez les paiements en groupe"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_auth_oauth
+msgid "Use external authentication providers (OAuth)"
+msgstr "Utilisez des fournisseurs d'authentification externes pour vous connecter (OAuth)"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_sale_pricelist
+msgid "Use pricelists to adapt your price per customers"
+msgstr "Utilisez les listes de prix pour adapter votre prix aux clients"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_products_in_bills
+msgid "Use products in vendor bills"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_settings__website_country_group_ids
+msgid "Used when multiple websites have the same domain."
+msgstr "Utilisé quand plusieurs sites web ont le même domaine."
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_contact__user_id
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_ticket_view_search
+msgid "User"
+msgstr "Utilisateur"
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_res_users
+msgid "Users"
+msgstr "Utilisateurs"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_field__value
+msgid "Value"
+msgstr "Valeur"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket_subcategory_field__value_ids
+msgid "Values"
+msgstr "Valeurs"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_product_variant
+msgid "Variants and Options"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_department_role__view_department_tickets
+msgid "View Department Tickets"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_warning_stock
+msgid "Warnings for Stock"
+msgstr "Avertissements pour Inventaire"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__group_warning_account
+msgid "Warnings in Invoices"
+msgstr "Avertissements sur les factures"
+
+#. module: website_support
+#: model:mail.template,subject:website_support.support_ticket_new
+msgid "We have received your support ticket '${object.subject}' and will get back to you shortly"
+msgstr ""
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_thank_you
+msgid "We will get back to you shortly"
+msgstr "Nous revenons vers vous rapidement"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__website_company_id
+msgid "Website Company"
+msgstr "Société du Site Web"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__website_domain
+msgid "Website Domain"
+msgstr "Domaine du site web"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.website_support_settings_view_form
+msgid "Website Form Settings"
+msgstr "Paramètres du formulaire web"
+
+#. module: website_support
+#: model:ir.actions.act_window,name:website_support.website_support_help_group_action
+msgid "Website Help Groups"
+msgstr ""
+
+#. module: website_support
+#: model:ir.actions.act_window,name:website_support.website_support_help_page_action
+msgid "Website Help Pages"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_ticket__website_message_ids
+msgid "Website Messages"
+msgstr "Messages du site web"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__website_name
+msgid "Website Name"
+msgstr "Nom du site web"
+
+#. module: website_support
+#: model:ir.module.category,name:website_support.support_application
+#: model_terms:ir.ui.view,arch_db:website_support.view_users_form_inherit_website_support
+msgid "Website Support"
+msgstr "Support du site"
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_ticket
+msgid "Website Support Ticket"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,help:website_support.field_website_support_ticket__website_message_ids
+msgid "Website communication history"
+msgstr "Historique de communication du site web"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__product_weight_in_lbs
+msgid "Weight unit of measure"
+msgstr "Unité de mesure du poids"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view_list
+msgid "You have no change requests"
+msgstr "Vous n'avez pas de requêtes de changement"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_view_list
+msgid "You have no support tickets"
+msgstr "Vous n'avez pas de tickets"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.account_create
+msgid "Your Email"
+msgstr "Votre courriel"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_ticket_survey_page
+msgid "Your Feedback"
+msgstr "Votre avis"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.account_create
+msgid "Your Name"
+msgstr "Votre nom"
+
+#. module: website_support
+#: model:mail.template,subject:website_support.support_ticket_closed
+msgid "Your support ticket has been closed"
+msgstr ""
+
+#. module: website_support
+#: model:mail.template,subject:website_support.new_support_ticket_category_change
+msgid "Your support ticket has been updated"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__social_youtube
+msgid "Youtube Account"
+msgstr "Compte Youtube"
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__module_delivery_bpost
+msgid "bpost Connector"
+msgstr "Connecteur Bpost"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.account_create
+msgid "e.g. John Doe"
+msgstr "ex. John Doe"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.help_page
+msgid "log in"
+msgstr "connectez-vous"
+
+#. module: website_support
+#: model_terms:ir.ui.view,arch_db:website_support.support_submit_ticket
+msgid "reCAPTCHA"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__google_captcha_client_key
+msgid "reCAPTCHA Client Key"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__google_captcha_secret_key
+msgid "reCAPTCHA Secret Key"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model.fields,field_description:website_support.field_website_support_settings__website_id
+msgid "website"
+msgstr "Site web"
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_department
+msgid "website.support.department"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_department_contact
+msgid "website.support.department.contact"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_department_role
+msgid "website.support.department.role"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_department_subcategory
+msgid "website.support.department.subcategory"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_department_submit
+msgid "website.support.department.submit"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_help_group
+msgid "website.support.help.group"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_help_page
+msgid "website.support.help.page"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_help_page_feedback
+msgid "website.support.help.page.feedback"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_settings
+msgid "website.support.settings"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_sla
+msgid "website.support.sla"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_sla_alert
+msgid "website.support.sla.alert"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_sla_rule
+msgid "website.support.sla.rule"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_sla_rule_condition
+msgid "website.support.sla.rule.condition"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_ticket_approval
+msgid "website.support.ticket.approval"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_ticket_category
+msgid "website.support.ticket.category"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_ticket_close
+msgid "website.support.ticket.close"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_ticket_compose
+msgid "website.support.ticket.compose"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_ticket_field
+msgid "website.support.ticket.field"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_ticket_message
+msgid "website.support.ticket.message"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_ticket_priority
+msgid "website.support.ticket.priority"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_ticket_state
+msgid "website.support.ticket.state"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_ticket_subcategory
+msgid "website.support.ticket.subcategory"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_ticket_subcategory_field
+msgid "website.support.ticket.subcategory.field"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_ticket_subcategory_field_value
+msgid "website.support.ticket.subcategory.field.value"
+msgstr ""
+
+#. module: website_support
+#: model:ir.model,name:website_support.model_website_support_ticket_tag
+msgid "website.support.ticket.tag"
+msgstr ""
+
diff --git a/website_support/models/website_support_help.py b/website_support/models/website_support_help.py
index 3d8ba593d..49ebc567b 100644
--- a/website_support/models/website_support_help.py
+++ b/website_support/models/website_support_help.py
@@ -47,6 +47,8 @@ class WebsiteSupportHelpPage(models.Model):
     feedback_ids = fields.One2many('website.support.help.page.feedback', 'hp_id', string="Feedback")
     feedback_average = fields.Float(string="Feedback Average Rating", compute="_compute_feedback_average")
     feedback_count = fields.Integer(string="Feedback Count", compute="_compute_feedback_count")
+    image = fields.Binary(string='Image')
+
 
     @api.one
     @api.depends('feedback_ids')
@@ -98,4 +100,4 @@ def slugify(s, max_length=None):
     slug = re.sub('[\W_]', ' ', uni).strip().lower()
     slug = re.sub('[-\s]+', '-', slug)
 
-    return slug[:max_length]
\ No newline at end of file
+    return slug[:max_length]
diff --git a/website_support/static/description/icon.png b/website_support/static/description/icon.png
index 65e786263..181cc06be 100644
Binary files a/website_support/static/description/icon.png and b/website_support/static/description/icon.png differ
diff --git a/website_support/views/website_support_help_page_views.xml b/website_support/views/website_support_help_page_views.xml
index b6d668fcc..bcd3abd95 100644
--- a/website_support/views/website_support_help_page_views.xml
+++ b/website_support/views/website_support_help_page_views.xml
@@ -9,6 +9,7 @@
                 <group>
                     <field name="group_id"/>
                     <field name="website_published"/>
+                    <field name="image"/>
                     <field name="name"/>
                     <field name="feedback_average"/>
                     <field name="feedback_ids" context="{'hp_id':active_id}">
@@ -45,4 +46,4 @@
           </field>
     </record>
 
-</odoo>
\ No newline at end of file
+</odoo>
diff --git a/website_support/views/website_support_ticket_templates.xml b/website_support/views/website_support_ticket_templates.xml
index 092b56fce..2fffcda14 100644
--- a/website_support/views/website_support_ticket_templates.xml
+++ b/website_support/views/website_support_ticket_templates.xml
@@ -73,7 +73,7 @@
                         <input type="radio" name="rating" value="1"/>
                         <img src="/website_support/static/src/img/1-star.jpg"/>
                     </label>
-                
+
                     <div class="form-group">
                          <label for="comment">Comment</label>
                         <textarea class="form-control" rows="5" name="comment"></textarea>
@@ -84,7 +84,7 @@
                     </div>
 
                 </form>
-            
+
             </div>
         </t>
     </template>
@@ -132,7 +132,7 @@
                 </div>
 
                 <div class="col-md-12">
-                    <t t-if="ticket_count > 0"> 
+                    <t t-if="ticket_count > 0">
                         <div style="float:right">
                             <a href="/support/ticket/view">All</a>
                             <t t-foreach="ticket_states" t-as="ticket_state">
@@ -160,7 +160,7 @@
                 </div>
 
                 <div class="col-md-12">
-                    <t t-if="request_count > 0"> 
+                    <t t-if="request_count > 0">
                         <table class="table table-striped table-bordered table-hover table-condensed">
                             <tr><th>Date</th><th>State</th><th>Message</th></tr>
                             <t t-foreach="change_requests" t-as="change_request">
@@ -181,54 +181,210 @@
     </template>
 
     <template id="help_group" name="Help Group">
-        <t t-call="website.layout">
-            <div class="container">
-                <div class="mt16 mb16">
-                    <h1 class="text-center" t-field="help_group.name"/>
-                    <t t-foreach="help_group.page_ids" t-as="help_page">
-                        <t t-if="help_page.website_published">
-                            <div class="col-md-4">
-                                <h3 class="mt8 mb8 support-help-page"><a t-attf-href="/support/help/#{slug(help_group)}/#{slug(help_page)}" t-field="help_page.name"/></h3>
-                            </div>
+      <t t-call="website.layout">
+        <style>
+          .img .zoom {
+              max-width: 100%;
+              transition: all 0.3s;
+              display: block;
+              width: 100%;
+              height: auto;
+              transform: scale(1);
+          }
+
+          .img:hover .zoom{
+              transform: scale(1.1);
+          }
+        </style>
+        <section class="s_cover parallax s_parallax_is_fixed pt96 pb96 bg-black-50" data-scroll-background-ratio="1" >
+          <span class="s_parallax_bg oe_img_bg oe_custom_bg" t-attf-style="background-image: url(#{website.image_url(help_group, 'image') if help_group.image != None else ''}); background-position: 51.02% 11.6%;"/>
+          <div class="container">
+            <h1 t-field="help_group.name"/>
+          </div>
+        </section>
+        <section class="s_three_columns bg-100 pt32 pb32">
+          <div class="container">
+            <div class="row d-flex align-items-stretch">
+              <t t-foreach="help_group.page_ids" t-as="help_page">
+                  <t t-if="help_page.website_published">
+                    <div class="col-lg-3 s_col_no_bgcolor pt16 pb16">
+                      <div class="card bg-white">
+                        <t t-if="help_page.image">
+                          <div style="overflow: hidden;">
+                            <a t-attf-href="/support/help/#{slug(help_group)}/#{slug(help_page)}">
+                              <img class="card-img-top d-block mx-auto" t-att-src="website.image_url(help_page, 'image')"/>
+                            </a>
+                          </div>
                         </t>
-                    </t>
-                </div>
+                        <div class="card-body">
+                          <a t-attf-href="/support/help/#{slug(help_group)}/#{slug(help_page)}" class="card-title o_default_snippet_text" t-field="help_page.name"/>
+                        </div>
+                      </div>
+                    </div>
+                  </t>
+                </t>
             </div>
-        </t>
+          </div>
+        </section>
+      </t>
     </template>
 
     <template id="help_page" name="Help Page">
-        <t t-call="website.layout">
+      <t t-call="website.layout">
+        <section class="s_cover parallax pt96 pb96 bg-black-50" data-scroll-background-ratio="1">
+            <span class="s_parallax_bg oe_img_bg oe_custom_bg" t-attf-style="background-image: url(#{website.image_url(help_page, 'image') if help_page.image != None else ''}); background-position: 51.02% 11.6%;"/>
             <div class="container">
-                <div class="mt16 mb16">
-                    <h1 class="text-center" t-field="help_page.name"/>
-                    <div id="wrap" class="oe_structure oe_empty" t-field="help_page.content" style="min-height:200px;"/>
-
-                    <!-- Submit Feedback -->
-                    <form method="GET" t-attf-action="/support/feedback/process/#{help_page.id}">
-
-                        <div t-attf-class="form-group #{error and 'rating' in error and 'has-error' or ''}">
-                            <label class="control-label" for="rating">Rating</label><br/>
-                            <input type="radio" name="rating" value="1"/> 1 Star
-                            <input type="radio" name="rating" value="2"/> 2 Star
-                            <input type="radio" name="rating" value="3"/> 3 Star
-                            <input type="radio" name="rating" value="4"/> 4 Star
-                            <input type="radio" name="rating" value="5"/> 5 Star
+              <div class="row s_nb_column_fixed">
+                <div class="col-lg-12 s_text pt16" data-name="Text">
+                  <p class="lead" style="text-align: center;"/>
+                  <div style="text-align: left;">
+                    <span style="font-size: 1.09375rem;">Help Page</span>
+                  </div>
+                </div>
+                <div class="col-lg-12 s_title" data-name="Title">
+                  <h1 class="s_title_thin" style="text-align: left; font-size: 62px;" t-field="help_page.name"/>
+                </div>
+              </div>
+            </div>
+        </section>
+
+          <!-- If the user isn't logged -->
+          <t t-if="request.env.user.partner_id.name == 'Public user'">
+            <section class="pb32 pt32">
+              <div class="container">
+                <div class="row">
+                  <div class="col-lg-3"/>
+                  <div class="s_alert clearfix s_alert_sm alert-delta col-lg-6">
+                    <span class="fa fa-2x s_alert_icon fa-warning"/>
+                    <div class="s_alert_content">
+                      <p>To access content, please <a href="/web/login">log in</a></p>
+                    </div>
+                  </div>
+                  <div class="col-lg-3"/>
+                </div>
+              </div>
+            </section>
+          </t>
+
+          <t t-if="request.env.user.partner_id.name != 'Public user'">
+            <section class="s_two_columns bg-white pt32 pb32">
+                  <!-- Start groups of directory -->
+                  <div class="container">
+                    <div class="row">
+                      <div class="s_col_no_bgcolor col-lg-3">
+                        <div class="container">
+                          <div class="row">
+                            <div class="s_col_no_bgcolor pb16 col-lg-12">
+                              <div class="card bg-white">
+                                <div class="card-body">
+                                    <h3 class="card-title">
+                                      <div style="text-align: center;">
+                                        <span t-esc="help_group.name" style="font-size: 1.53125rem;"/>
+                                      </div>
+                                    </h3>
+                                    <div>
+                                      <t t-set="counter" t-value="0"/>
+                                      <t t-foreach="help_group.page_ids" t-as="page">
+                                        <!-- Make a link to the current page -->
+                                        <t t-if="counter &lt; 5">
+                                          <!-- Hide the current page if they are too many pages in this group -->
+                                          <t t-if="len(help_group.page_ids) &gt; 5 and page.name != help_page.name">
+                                            <a t-attf-href="/support/help/#{slug(help_group)}/#{slug(page)}" t-field="page.name"/>
+                                            <br></br>
+                                            <t t-set="counter" t-value="counter -1"/>
+                                          </t>
+                                          <!-- If not we can show the current page -->
+                                          <t t-if="len(help_group.page_ids) &lt; 6">
+                                            <a t-attf-href="/support/help/#{slug(help_group)}/#{slug(page)}" t-field="page.name"/>
+                                            <br></br>
+                                          </t>
+                                        </t>
+                                        <t t-set="counter" t-value="counter +1"/>
+                                      </t>
+                                      <t t-if="counter &gt; 5">
+                                        <i class="fa fa-plus-circle mr-1"/>
+                                        <small class="o_default_snippet_text">
+                                          <a t-attf-href="/support/help/#{slug(help_group)}">See more</a>
+                                        </small>
+                                      </t>
+                                    </div>
+                                </div>
+                              </div>
+                            </div>
+                          </div>
                         </div>
 
-                        <div t-attf-class="form-group mt16 mb16 #{error and 'feedback' in error and 'has-error' or ''}">
-                            <label class="control-label" for="feedback">Feedback</label>
-                            <textarea class="form-control" name="feedback" style="min-height: 120px" required="True"></textarea>
+                        <!-- Second card with the groups -->
+                        <div class="container">
+                          <div class="row">
+                            <div class="s_col_no_bgcolor pb16 col-lg-12">
+                              <!-- Card whith the other groups the user can see -->
+                              <t t-if="len(help_groups) &gt; 1">
+                                <div class="card bg-white">
+                                  <div class="card-body">
+                                    <h3 class="card-title">
+                                      <div style="text-align: center;">
+                                        <span style="font-size: 1.53125rem;">Other groups</span>
+                                      </div>
+                                    </h3>
+                                    <div>
+                                      <t t-set="counter" t-value="0"/>
+                                      <t t-foreach="help_groups" t-as="group">
+                                        <t t-if="counter &lt; 5">
+                                          <t t-if="group.name != help_group.name">
+                                            <a t-attf-href="/support/help/#{slug(group)}" t-field="group.name"/>
+                                            <br></br>
+                                          </t>
+                                        </t>
+                                        <t t-set="counter" t-value="counter+1"/>
+                                      </t>
+                                      <t t-if="counter &gt; 5">
+                                        <i class="fa fa-plus-circle mr-1"/>
+                                        <small class="o_default_snippet_text">
+                                          <a t-attf-href="/support/help">See more</a>
+                                        </small>
+                                      </t>
+                                    </div>
+                                  </div>
+                                </div>
+                              </t>
+                            </div>
+                          </div>
                         </div>
-
-                        <div class="form-group">
-                            <button class="btn btn-primary btn-lg">Submit Feedback</button>
+                      </div>
+                      <div class="s_col_no_bgcolor pb16 col-lg-9">
+                        <div class="container">
+                            <div id="wrap" class="oe_structure help_page oe_empty pb32 col-lg-12" t-field="help_page.content" style="min-height:200px;"/>
+
+                            <!-- Submit Feedback -->
+                            <div class="col-lg-12">
+                              <form method="GET" t-attf-action="/support/feedback/process/#{help_page.id}">
+                                  <div t-attf-class="form-group col-lg-12 #{error and 'rating' in error and 'has-error' or ''} ">
+                                      <label class="control-label" for="rating">Rating</label><br/>
+                                      <input type="radio" name="rating" value="1"/> 1 Star
+                                      <input type="radio" name="rating" value="2"/> 2 Star
+                                      <input type="radio" name="rating" value="3"/> 3 Star
+                                      <input type="radio" name="rating" value="4"/> 4 Star
+                                      <input type="radio" name="rating" value="5"/> 5 Star
+                                  </div>
+
+                                  <div t-attf-class="form-group mt16 mb16 #{error and 'feedback' in error and 'has-error' or ''}">
+                                      <label class="control-label" for="feedback">Feedback</label>
+                                      <textarea class="form-control" name="feedback" style="min-height: 120px" required="True"/>
+                                  </div>
+
+                                  <div class="form-group">
+                                      <button class="btn btn-primary flat">Submit Feedback</button>
+                                  </div>
+                              </form>
+                            </div>
                         </div>
-                    </form>
-
-                </div>
-            </div>
-        </t>
+                      </div>
+                    </div>
+                  </div>
+            </section>
+          </t>
+      </t>
     </template>
 
     <template id="support_ticket_view" name="Support Ticket">
@@ -330,79 +486,186 @@
     </template>
 
     <template id="support_help_pages" name="Support Help Pages">
-        <t t-call="website.layout">
-
-            <script>
-                $(document).ready(function() {
-                    $("#search_help_pages").autocomplete({
-                        source: '/support/help/auto-complete',
-                        minLength: 1,
-                        select: function( event, ui ) {
-                            window.location.href = ui.item.value;
-                        }
-                        }).data("ui-autocomplete")._renderItem = function (ul, item) {
-                            return $("<li></li>")
-                                .data("item.autocomplete", item)
-                                .append("<a>" + item.label + "</a>")
-                            .appendTo(ul);
-                    };
-                });
-            </script>
+      <t t-call="website.layout">
+        <script>
+            $(document).ready(function() {
+                $("#search_help_pages").autocomplete({
+                    source: '/support/help/auto-complete',
+                    minLength: 1,
+                    select: function( event, ui ) {
+                        window.location.href = ui.item.value;
+                    }
+                    }).data("ui-autocomplete")._renderItem = function (ul, item) {
+                        return $("<li></li>")
+                            .data("item.autocomplete", item)
+                            .append("<a>" + item.label + "</a>")
+                        .appendTo(ul);
+                };
+            });
+        </script>
+        <style>
+          .img .zoom {
+              max-width: 100%;
+              transition: all 0.3s;
+              display: block;
+              width: 100%;
+              height: auto;
+              transform: scale(1);
+          }
+
+          .img:hover .zoom{
+              transform: scale(1.1);
+          }
+        </style>
+
+        <!-- Header title image -->
+        <section class="s_cover parallax pt96 pb96 bg-black-50" data-scroll-background-ratio="1" style="background-image: none;">
+          <span class="s_parallax_bg oe_img_bg oe_custom_bg"/>
+          <div class="container">
+            <div class="row s_nb_column_fixed">
+              <div class="col-lg-12 s_title" data-name="Title">
+                <h1 class="s_title_thin" style="text-align: left; font-size: 62px;">Assistance</h1>
+              </div>
+              <div class="col-lg-12 s_text pb16 pt0" data-name="Text">
+                <p class="lead" style="text-align: center;"/>
+                <div style="text-align: left;">
+                  <span style="font-size: 1.09375rem;">Information on technical support</span>
+                </div>
+                <p/>
+              </div>
+            </div>
+          </div>
+        </section>
 
-            <div class="container">
-                <div class="mt16 mb16">
-                    <div class="text-right">
-                        <t t-if="request.env.user.partner_id.name == 'Public user'">
-                            <t t-if="setting_allow_user_signup">
-                                <a href="/support/account/create">Create Account</a> |
-                            </t>
-                        </t>
-                        <a href="/support/ticket/submit">Submit a Ticket</a>
-                        <t t-if="request.env.user.partner_id.name != 'Public user'">
-                            | <a href="/support/ticket/view">My Tickets</a>
-                        </t>
-                        <t t-if="manager">
-                            | <a href="/support/ticket/reporting">Reporting</a>
-                        </t>
-                    </div>
+        <section class="s_three_columns bg-white pt32 pb16">
+          <div class="container">
+            <div class="row d-flex align-items-stretch">
+              <div class="s_col_no_bgcolor pt16 pb16 col-lg-6" style="margin-left=auto; margin-right=auto;">
+                <div class="card bg-white">
+                  <div class="card-body">
+                    <h4 class="card-title o_default_snippet_text" style="text-align: center; ">
+                      <font style="font-size: 24px;">Your technical issues</font>
+                    </h4>
+                    <p class="card-text">Assistance available :</p>
+                    <ul>
+                      <li>
+                        <p class="card-text">From Monday to Friday</p>
+                      </li>
+                      <li>
+                        <p class="card-text">9:00 to 12:00 and 14:00 to 18:00</p>
+                      </li>
+                    </ul>
+                    <p class="card-text">
+                      <i>(Excluding holidays)</i>
+                    </p>
+                  </div>
+                </div>
+              </div>
+            </div>
+          </div>
+        </section>
 
-                    <h1 class="text-center support-main-title">Help Pages</h1>
+        <section>
+          <div class="container">
+              <div class="mt16 mb16">
+                  <div class="text-right">
+                      <t t-if="request.env.user.partner_id.name == 'Public user'">
+                          <t t-if="setting_allow_user_signup">
+                              <a href="/support/account/create">Create Account</a> |
+                          </t>
+                      </t>
+                      <t t-if="manager">
+                          | <a href="/support/ticket/reporting">Reporting</a>
+                      </t>
+                  </div>
 
-                    <div name="search_from_container" class="form-group row">
-                        <div class="col-md-3"></div>
-                        <div class="col-md-6">
-                            <input type="search" class="form-control" id="search_help_pages" name="search" placeholder="Search"/>
+                  <div class="row d-flex align-items-stretch">
+                    <div class="s_col_no_bgcolor pt16 pb16  col-lg-12">
+                      <div class="card bg-white">
+                        <div class="card-body">
+                          <h3 class="card-title">
+                            <div style="text-align: center;">
+                              <span style="font-size: 1.53125rem;">Your support requests</span>
+                            </div>
+                          </h3>
+                          <p class="card-text" style="text-align: center; ">
+                            <t t-if="request.env.user.partner_id.name == 'Public user'">
+                              <t t-if="setting_allow_user_signup"><a class="btn btn-alpha flat btn-sm" href="/support/account/create">Create Account</a> |
+                                      </t>
+                            </t>
+                            <a class="btn btn-success flat btn-sm" href="/support/ticket/submit">Submit a Ticket</a>
+                            <t t-if="request.env.user.partner_id.name != 'Public user'">
+                                      | <a class="btn btn-info flat btn-sm" href="/support/ticket/view">My Tickets</a>
+                                  </t>
+                            <t t-if="manager">
+                                      | <a class="btn btn-gamma flat btn-sm" href="/support/ticket/reporting">Reporting</a>
+                                  </t>
+                          </p>
                         </div>
-                        <div class="col-md-3"></div>
+                      </div>
                     </div>
-
+                  </div>
                 </div>
-
-                <div class="mt16 mb16 row">
+              </div>
+            </section>
+
+            <t t-if="request.env.user.partner_id.name != 'Public user'">
+              <section class="s_three_columns bg-100 pt32 pb32">
+                <div class="container">
+                  <!-- Start Search engine -->
+                  <div class="mt16 mb16">
+                    <h4 class="text-center support-main-title">
+                      <font style="font-size: 24px;">Help pages</font>
+                    </h4>
+                    <div name="search_from_container" class="form-group row">
+                      <div class="col-md-3"/>
+                      <div class="col-md-6">
+                        <input type="search" class="form-control ui-autocomplete-input" id="search_help_pages" name="search" placeholder="Rechercher" autocomplete="off"/>
+                      </div>
+                      <div class="col-md-3"/>
+                    </div>
+                  </div>
+                  <!-- End Search engine -->
+                  <div class="row d-flex align-items-stretch">
                     <t t-foreach="help_groups" t-as="help_group">
-                        <div class="col-md-4">
-                            <t t-if="help_group.image">
-                                <img class="img-rounded img-responsive" t-att-src="website.image_url(help_group, 'image')"/>
-                            </t>
-                            <h2 class="support-help-group" t-field="help_group.name"></h2>
+                      <div class="col-lg-4 s_col_no_bgcolor pt16 pb16">
+                        <div class="card bg-white">
+                          <t t-if="help_group.image">
+                            <div style="overflow: hidden;">
+                              <a t-attf-href="/support/help/#{slug(help_group)}">
+                                <img class="card-img-top d-block mx-auto zoom" t-att-src="website.image_url(help_group, 'image')"/>
+                              </a>
+                            </div>
+                          </t>
+                          <div class="card-body">
+                            <h3 class="card-title o_default_snippet_text" t-field="help_group.name"/>
                             <t t-set="counter" t-value="0"/>
                             <t t-foreach="help_group.page_ids" t-as="help_page">
-                                <t t-if="help_page.website_published">
-                                    <t t-if="counter &lt; 5">
-                                        <h3 class="mt8 mb8 support-help-page"><a t-attf-href="/support/help/#{slug(help_group)}/#{slug(help_page)}" t-field="help_page.name"></a></h3>
-                                    </t>
-                                    <t t-set="counter" t-value="counter + 1"/>
+                              <t t-if="help_page.website_published">
+                                <t t-if="counter &lt; 5">
+                                  <a t-attf-href="/support/help/#{slug(help_group)}/#{slug(help_page)}" t-field="help_page.name"/>
+                                  <br/>
                                 </t>
+                                <t t-set="counter" t-value="counter + 1"/>
+                              </t>
                             </t>
-                            <t t-if="counter &gt; 5">
-                                <a t-attf-href="/support/help/#{slug(help_group)}">More</a>
-                            </t>
+                          </div>
+                          <t t-if="counter &gt; 5">
+                            <div class="card-footer">
+                              <i class="fa fa-plus-circle mr-1"/>
+                              <small class="o_default_snippet_text">
+                                <a t-attf-href="/support/help/#{slug(help_group)}">See more</a>
+                              </small>
+                            </div>
+                          </t>
                         </div>
+                      </div>
                     </t>
+                  </div>
                 </div>
-
-            </div>
-        </t>
+              </section>
+            </t>
+      </t>
     </template>
 
     <template id="content_new_help" inherit_id="website.user_navbar">