-
Notifications
You must be signed in to change notification settings - Fork 0
Expand file tree
/
Copy pathindex.html
More file actions
299 lines (297 loc) · 19.6 KB
/
index.html
File metadata and controls
299 lines (297 loc) · 19.6 KB
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
<html>
<head>
<link href="https://fonts.googleapis.com/css?family=Merriweather" rel="stylesheet">
<link rel="stylesheet" href="assets/font-awesome-4.7.0/css/font-awesome.css">
<link rel="stylesheet" href="css/globals.css">
<link rel="stylesheet" href="stylesheet.css">
<link rel="stylesheet" href="css/toc.css">
<link rel="stylesheet" href="css/footer.css">
<link rel="stylesheet" href="css/content.css">
<link rel="stylesheet" href="css/samples.css">
<script src="https://code.jquery.com/jquery-3.2.0.js"
integrity="sha256-wPFJNIFlVY49B+CuAIrDr932XSb6Jk3J1M22M3E2ylQ="
crossorigin="anonymous"></script>
<script src="aeabeu.js"></script>
<script src="https://cdn.jsdelivr.net/npm/redoc@next/bundles/redoc.standalone.js"> </script>
<script>
Redoc.init('https://raw.githubusercontent.com/webhookrelay/swagger-webhookrelay/master/openapi.yaml', {
scrollYOffset: 60,
hideDownloadButton: true
}, document.getElementById('redoc'))
</script>
</head>
<body>
<div id="toc">
<div id="logo">
<h1>Alex Abreu</h1>
<span>Technical Writer</span>
</div>
<div class="toc-links">
<a href=#objective>Objective</a>
<a href=#skillSummary>Skill Summary</a>
<a href=#workExperience>Work Experience</a>
<a href=#education>Education</a>
<a href=#samples>Samples</a>
</div>
</div>
<div id="content">
<p>Hi, and good <span id="timeOfDay">day</span> and you've landed on the Github page for Alex Abreu. That's me!</p>
<p>I am a Technical writer in San Francisco. and this is my portfolio to exhibit the many works I've done.</p>
<div class="section">
<div class="section-header">
<h2>Objective</h2>
<button id="objectiveButton" class="toggle"><i class="fa fa-chevron-down fa-lg"></i></button>
</div>
<p id="objective" class="open">
Utilize the extensive writing skills and the interpersonal/communication skills acquired over the course of
my career as well as in the Bay Area community. Develop fresh skills through new experiences and challenges.
</p>
</div>
<div class="section">
<div class="section-header">
<h2>Skill Summary</h2>
<button id="skillSummaryButton" class="toggle"><i class="fa fa-chevron-down fa-lg"></i></button>
</div>
<ul id="skillSummary" class="open">
<li> Master proficiency in MS Publisher, MSWord, Visio, SnagIt, Outlook, Powerpoint, Google Docs, Google Sheets.</li>
<li> Extensive experience with API and web development tools including Github, Swagger, Readme.io, Gliffy, Postman, Bitbucket.</li>
<li> Extensive experience with wiki doc platforms Notion and Confluence. </li>
<li> A.I. for docs experience with Notion Ask A.I. and ChatGPT.</li>
<li> Experience with JIRA and Asana software for Agile workflow management as well as Git.</li>
<li> Extensive experience with docs-as-code practices and formats Markdown and Asciidoc.</li>
<li> Highly skilled at developing perfect documents across all categories (wikis, catalogues, newsletters, user manuals, white pages, guides, calendars, job aides, etc). </li>
<li> Experience with Paint, Adobe Photoshop (PDF), Adobe Acrobat, MS Excel, Access, Devtrack, SharePoint, Pydio, Rally, BOX.</li>
<li> Experience with XML-based DITA documentation tools.</li>
<li> Highly skilled at creating business process diagrams (workflows, organization flowcharts, swim-lane diagrams, GANT charts, etc) as well as technical architecture diagrams and frameworks (wireframes, UML).</li>
<li> Extensive experience designing training materials (powerpoint, PDF, and Lessonly), designing and leading tutorial sessions.</li>
<li> Familiar with parsing and/or writing code in CSS, HTML, JavaScript, XML, YAML, JSON, Ruby languages.</li>
</ul>
</div>
<div class="section">
<div class="section-header">
<h2>Work Experience</h2>
<button id="workExperienceButton" class="toggle"><i class="fa fa-chevron-down fa-lg"></i></button>
</div>
</div>
<div id="workExperience" class="open">
<div class="job">
<ul class="detail">
<li class="title">Senior Technical Writer</li>
<li class="company">Secureframe</li>
<li class="location">Fully Remote</li>
<li class="date">Oct 2022 - Jun 2023</li>
</ul>
<ul class="summary">
<li> Managed in-app content and guidance using a Retool backend.</li>
<li> Conducted internal wiki management and doc development on Notion with Ask A.I. and ChatGPT.</li>
<li> Developed and directed content pipeline for Help Center content through Zendesk.</li>
</ul>
</div>
<div id="workExperience" class="open">
<div class="job">
<ul class="detail">
<li class="title">Senior Technical Writer</li>
<li class="company">Doma</li>
<li class="location">San Francisco, CA</li>
<li class="date">Jul 2021 - Aug 2022</li>
</ul>
<ul class="summary">
<li> Created and revised API documentation using Readme.io.</li>
<li> Managed the Confluence wiki environment for Product Management (a team of almost twenty PMs) and their engineering teams.</li>
<li> Created policy, marketing, and procedure documentation for external partners and internal Ops teams in PDF and DOC formats. Diagrams and flowcharts in LucidChart.</li>
<li> Created training modules and slide decks in Lessonly for online instruction.</li>
</ul>
</div>
<div id="workExperience" class="open">
<div class="job">
<ul class="detail">
<li class="title">Technical Writer</li>
<li class="company">FIS</li>
<li class="location">San Francisco, CA</li>
<li class="date">Sep 2017 - Jan 2021</li>
</ul>
<ul class="summary">
<li> Created, transformed, and maintained API documents for Swagger 2.0 and OAS 3.0 during an effort to adopt a doc-first approach to API development.</li>
<li> Managed dev team wiki spaces using the Atlassian software (Confluence, Bitbucket) with content for features, onboarding, release notes, project management, best practices, and more.</li>
<li> Managed an API marketplace of Swagger docs, supplement docs, thumbnails and general service info through WSO2 middleware.</li>
<li> Implemented docs-as-code practices for material outside the Atlassian spaces using Asciidoc and Markdown formats and Git.</li>
</ul>
</div>
<div id="workExperience" class="open">
<div class="job">
<ul class="detail">
<li class="title">Technical Writer</li>
<li class="company">Skrimmage Project</li>
<li class="location">San Francisco, CA</li>
<li class="date">Feb 2017 - Aug 2017</li>
</ul>
<ul class="summary">
<li> Created <a href="https://www.gliffy.com/go/publish/12102869" target"_blank">UML diagrams</a> for the MONGO DB using Gliffy.</li>
<li> Created and maintained API documents using <a href="https://app.swaggerhub.com/apis/skankbunnysquad/skrimmage/v1" target="_blank">SwaggerHub</a> and YAML.</li>
<li> Developed my presence on Github and in other venues for tech writing specific to the engineer community.</li>
</ul>
</div>
<div class="job">
<ul class="detail">
<li class="title">IT Tech Writer</li>
<li class="company">Disys for Kaiser Permanente (Contract)</li>
<li class="location">Oakland, CA</li>
<li class="date">Sep 2015 - Dec 2016</li>
</ul>
<ul class="summary">
<li>Created network and system architecture diagrams for all environments of KP.org and MyDoctor Online services.</li>
<li>Worked directly with engineers, product managers, and other stakeholders to help define and outline new developer products and features.</li>
<li>Created developer guides for implementation with integrated apps like Pydio and Docker.</li>
<li>Used Rally software to manage the Agile workflow.</li>
<li>Managed version control in Gitlab and navigated source code as a resource for content.</li>
<li>Translated business requirements into data models using Visio and in-depth developer interviews. </li>
<li>Performed reverse engineering of physical data models from databases and SQL scripts.</li>
<li>Evaluated data models and physical databases for variances and discrepancies.</li>
</ul>
</div>
<div class="job">
<ul class="detail">
<li class="title">IT Tech Writer</li>
<li class="company">AllSource for PG+E (Contract)</li>
<li class="location">San Francisco, CA</li>
<li class="date">Jan 2013 - Feb 2015</li>
</ul>
<ul class="summary">
<li>Created procedures and guides facilitating the exchange of data between existing databases and Salesforce systems.</li>
<li>Created diagrams and data flows for internal systems pre- and post-integration.</li>
<li>Used Salesforce software and was exposed to their SOAP API for internal reference docs.</li>
<li>Performed document archiving and proprietary database management using SharePoint.</li>
<li>Created archives of SQL queries for proprietary databases.</li>
<li>Developed copy decks and communication material for presentations and newsletters.</li>
</ul>
</div>
<div class="job">
<ul class="detail">
<li class="title">Copywriter/Editor</li>
<li class="company">Iopto + Jumpsie</li>
<li class="location">San Francisco, CA</li>
<li class="date">Jun 2012 - Jan 2013</li>
</ul>
<ul class="summary">
<li>Created copy and design content for websites including Iopto, Trazzler and Jumpsie.</li>
<li>Developed and maintained unique and consistent 'voice' throughout content.</li>
<li>Created design template and layouts to manage the customer experience and facilitate user engagement.</li>
<li>Worked with Jumpsie engineers using XML editors to create wikis regarding their use of various social media APIs.</li>
<li>Edited user-facing content for Iopto.</li>
</ul>
</div>
<div class="job">
<ul class="detail">
<li class="title">Technical Writer & Process Improvement Consultant</li>
<li class="company">Corestaff for PG+E (Contract)</li>
<li class="location">San Francisco, CA</li>
<li class="date">Aug 2010 - Jun 2012</li>
</ul>
<ul class="summary">
<li>Worked with developers and technicians to create policy and procedure docs, desk guides, system manuals, and job aides.</li>
<li>Served as lead presenter to partners and distributors for new and updated product initiatives.</li>
<li>Used process improvement techniques to determine and direct business performance initiatives.</li>
<li>Organized and led process improvement meetings and training.</li>
<li>Created standards, procedures, and best-practice governance documents and negotiated the implementation of those standards. </li>
<li>Maintained a shared database of governance documents.</li>
<li>Created and utilized systems for monitoring and reporting on performance milestones.</li>
<li>Designed templates for internal handbooks and manuals.</li>
<li>Created user guides, procedure documents, and job aides for the Demand Response department.</li>
<li>Updated and maintained XML and HTML documents for legacy data management systems.</li>
<li>Supported other writers with review and editing of communications in various formats.</li>
</ul>
</div>
<div class="job">
<ul class="detail">
<li class="title">Quality Assurance Tester</li>
<li class="company">EA Games</li>
<li class="location">Redwood City, CA</li>
<li class="date">Summer 2007, July 2008-Nov 2008</li>
</ul>
<ul class="summary">
<li>Conducted smoke, regression and user testing on weekly builds.</li>
<li>Facilitated communication between a development team and tester team.</li>
<li>Logged bugs in the DevTrack system.</li>
<li>Resolved cases of open bugs in DevTrack.</li>
<li>Tested application parameters and expectations according to developers notes.</li>
<li>Acted as Team Lead on MySims Party.</li>
<li>Performed on the Quality Assurance team for the following titles: The Sims: Castaway, SimCity Societies, SimCity for Wii, MySims Party.</li>
</ul>
</div>
</div>
</div>
<div class="section">
<div class="section-header">
<h2>Education</h2>
<button id="educationButton" class="toggle"><i class="fa fa-chevron-down fa-lg"></i></button>
</div>
<div id="education" class="open">
<div class="education-item">
<ul class="detail">
<li class="title">University of California, Riverside</li>
<li class="company"></li>
<li class="location">Riverside, CA</li>
<li class="date">2003 - 2007</li>
</ul>
<ul class="summary">
<li>B.A, Creative Writing</li>
</ul>
</div>
<div class="education-item">
<ul class="detail">
<li class="title">Instituto Tecnologico de Monterrey</li>
<li class="company"></li>
<li class="location">Monterrey, Mexico</li>
<li class="date">2005</li>
</ul>
<ul class="summary">
<li>Special studies in Language, Latin Literature</li>
</ul>
</div>
</div>
</div>
<div class="section">
<div class="section-header">
<h2>Samples</h2>
<button id="samplesButton" class="toggle"><i class="fa fa-chevron-down fa-lg"></i></button>
</div>
<div id="samples" class="open">
<a href="https://drive.google.com/drive/folders/0BxR9jVUkYVXnbkxzQm9tRVNxcjg?resourcekey=0-fH2CRgsuK8OuMsnSQq2h7g" target="_blank"><span id="span-table"></span>
<div class="sample" style="background-image:url('KPRoadmap.jpg')">
<div class="overlay"><span class="text">Diagram Samples</span></div>
</div>
</a>
<a href="https://drive.google.com/drive/folders/0BxR9jVUkYVXnbkdzZ3RuYVlybzQ?resourcekey=0-XewCt1PnU73T7iTqNkLRGg" target="_blank"><span id="span-table"></span>
<div class="sample" style="background-image:url('WikiCodeSample.jpg')">
<div class="overlay"><span class="text">Wiki and Web Samples</span></div>
</div>
</a>
<a href="https://drive.google.com/drive/folders/0BxR9jVUkYVXnVFpfVmtNS2hlVVE?resourcekey=0-94gzZRaR_1XjO1e0W303MA" target="_blank"><span id="span-table"></span>
<div class="sample" style="background-image:url('PGEManualCover.jpg')">
<div class="overlay"><span class="text">Manual Samples</span></div>
</div>
</a>
</div>
</div>
</div>
<div id="footer">
<div id="contact-info">
<ul>
<li>
<i class="fa fa-envelope fa-md"></i>
<a href="mailto:abreuhaha@gmail.com" target="_blank">abreuhaha@gmail.com</a>
</li>
<li><i class="fa fa-phone fa-md"></i> +1-650-245-7390</li>
<li>
<i class="fa fa-linkedin fa-md"></i>
<a href="https://www.linkedin.com/in/alexabreu2/" target="_blank">alexabreu2</a>
</li>
<li>
<i class="fa fa-github fa-md"></i>
<a href="http://aeabreu.github.io" target="_blank">alexabreu</a>
</li>
</ul>
</div>
</div>
</body>
</html>