@@ -9,33 +9,33 @@ Learn what to do if there's a problem adding your device to Arduino Cloud.
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## Try these steps in order
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- 1 . [ Quick checks] ( #1- quick-checks )
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- 1 . [ Check your USB cable and peripherals] ( #2- check-your-usb-cable-and-peripherals )
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- 1 . [ Rule out hardware issues] ( #3- rule-out-hardware-issues )
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- 1 . [ Reset the sketch] ( #4- reset-the-sketch )
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- 1 . [ Stop applications that may be using the device] ( #5- stop-applications-that-may-be-using-the-device )
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- 1 . [ Manually partition your memory Arduino device for Arduino Cloud] ( #6- manually-partition-your-memory-arduino-device-for-arduino-cloud )
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+ 1 . [ Quick checks] ( #quick-checks )
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+ 1 . [ Check your USB cable and peripherals] ( #check-your-usb-cable-and-peripherals )
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+ 1 . [ Rule out hardware issues] ( #rule-out-hardware-issues )
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+ 1 . [ Reset the sketch] ( #reset-the-sketch )
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+ 1 . [ Stop applications that may be using the device] ( #stop-applications-that-may-be-using-the-device )
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+ 1 . [ Manually partition your memory Arduino device for Arduino Cloud] ( #manually-partition-your-memory-arduino-device-for-arduino-cloud )
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---
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- ## 1. Quick checks
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+ ## 1. Quick checks {#quick-checks}
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* Try disconnecting and reconnecting your device from your computer or power source.
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* Confirm that the device is powered by checking that the power LED is lit.
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* _ Exception:_ The Arduino Opta does not have a power LED. The device can be powered even if no LEDs are lit.
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* If prompted, allow the device to connect to your computer.
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* If Arduino IDE is running, ensure that the serial monitor is closed, or simply close Arduino IDE.
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- ## 2. Check your USB cable and peripherals
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+ ## 2. Check your USB cable and peripherals {#check-your-usb-cable-and-peripherals}
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* Ensure you're using a working USB cable that supports data transfer. If possible, try using a different cable.
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* Ensure that any USB hubs or docks are powered and working. If possible, try connecting the device directly to your computer.
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- ## 3. Rule out hardware issues
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+ ## 3. Rule out hardware issues {#rule-out-hardware-issues}
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* Detach the device from any shield/carrier or external circuitry.
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- ## 4. Reset the sketch
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+ ## 4. Reset the sketch {#reset-the-sketch}
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A bad sketch or a non-working Cloud configuration can prevent your computer from programming the board.
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@@ -57,7 +57,7 @@ If you still can't add the device, use Arduino IDE to the Cloud Editor to progra
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* ** Arduino Opta:** Press and hold the user button (BTN_USER) until the LED (LED_USER) turns off.
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* ** UNO R4 WiFi:** Connect Pin 2 to GND until the LED turns off.
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- ## 5. Stop applications that may be using the device
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+ ## 5. Stop applications that may be using the device {#stop-applications-that-may-be-using-the-device}
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When configuring your device over serial (USB), other applications can prevent Arduino Cloud from communicating with the device.
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@@ -79,7 +79,7 @@ If you still encounter the issue, follow the steps in [Find and stop process blo
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---
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- ## 6. Manually partition your memory Arduino device for Arduino Cloud
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+ ## 6. Manually partition your memory Arduino device for Arduino Cloud {#manually-partition-your-memory-arduino-device-for-arduino-cloud}
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The following Arduino Cloud devices have QSPI memory:
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