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Fix TOC (#517)
* Updated and improved for Provisioning 2.0 * Update content/Arduino Cloud/Arduino IoT Cloud/If-your-device-cant-be-added-to-Arduino-Cloud.md * lint fixes * Fix TOC
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content/Arduino Cloud/Arduino IoT Cloud/If-your-device-cant-be-added-to-Arduino-Cloud.md

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@@ -9,33 +9,33 @@ Learn what to do if there's a problem adding your device to Arduino Cloud.
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## Try these steps in order
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1. [Quick checks](#1-quick-checks)
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1. [Check your USB cable and peripherals](#2-check-your-usb-cable-and-peripherals)
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1. [Rule out hardware issues](#3-rule-out-hardware-issues)
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1. [Reset the sketch](#4-reset-the-sketch)
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1. [Stop applications that may be using the device](#5-stop-applications-that-may-be-using-the-device)
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1. [Manually partition your memory Arduino device for Arduino Cloud](#6-manually-partition-your-memory-arduino-device-for-arduino-cloud)
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1. [Quick checks](#quick-checks)
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1. [Check your USB cable and peripherals](#check-your-usb-cable-and-peripherals)
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1. [Rule out hardware issues](#rule-out-hardware-issues)
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1. [Reset the sketch](#reset-the-sketch)
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1. [Stop applications that may be using the device](#stop-applications-that-may-be-using-the-device)
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1. [Manually partition your memory Arduino device for Arduino Cloud](#manually-partition-your-memory-arduino-device-for-arduino-cloud)
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---
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## 1. Quick checks
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## 1. Quick checks {#quick-checks}
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* Try disconnecting and reconnecting your device from your computer or power source.
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* Confirm that the device is powered by checking that the power LED is lit.
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* _Exception:_ The Arduino Opta does not have a power LED. The device can be powered even if no LEDs are lit.
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* If prompted, allow the device to connect to your computer.
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* If Arduino IDE is running, ensure that the serial monitor is closed, or simply close Arduino IDE.
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## 2. Check your USB cable and peripherals
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## 2. Check your USB cable and peripherals {#check-your-usb-cable-and-peripherals}
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* Ensure you're using a working USB cable that supports data transfer. If possible, try using a different cable.
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* Ensure that any USB hubs or docks are powered and working. If possible, try connecting the device directly to your computer.
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## 3. Rule out hardware issues
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## 3. Rule out hardware issues {#rule-out-hardware-issues}
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* Detach the device from any shield/carrier or external circuitry.
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## 4. Reset the sketch
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## 4. Reset the sketch {#reset-the-sketch}
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A bad sketch or a non-working Cloud configuration can prevent your computer from programming the board.
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* **Arduino Opta:** Press and hold the user button (BTN_USER) until the LED (LED_USER) turns off.
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* **UNO R4 WiFi:** Connect Pin 2 to GND until the LED turns off.
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## 5. Stop applications that may be using the device
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## 5. Stop applications that may be using the device {#stop-applications-that-may-be-using-the-device}
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When configuring your device over serial (USB), other applications can prevent Arduino Cloud from communicating with the device.
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## 6. Manually partition your memory Arduino device for Arduino Cloud
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## 6. Manually partition your memory Arduino device for Arduino Cloud {#manually-partition-your-memory-arduino-device-for-arduino-cloud}
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The following Arduino Cloud devices have QSPI memory:
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