diff --git a/AUTO1_PATCHES.md b/AUTO1_PATCHES.md
index 8e603d7fcd..0a3d9da382 100644
--- a/AUTO1_PATCHES.md
+++ b/AUTO1_PATCHES.md
@@ -19,6 +19,7 @@ Keep this list minimal to ease upstream rebases.
 | improve-reflect-fallback-score | OPS-24090 | Fix | pr_agent/tools/pr_code_suggestions.py | Prevent inline suggestion spam when self-reflection fails by defaulting all suggestion scores to 0. | Not upstreamed yet. | Remove once upstream handles reflect failure without inflating scores. |
 | describe-mermaid-sanitize | OPS-24090 | Fix | pr_agent/tools/pr_description.py | Strip backticks from Mermaid diagrams to avoid GitHub render failures. | Not upstreamed yet. | Remove once upstream sanitizes Mermaid diagrams or fixes prompt output. |
 | jira-cloud-ticket-context | OPS-24091 | Enhancement | pr_agent/algo/utils.py, pr_agent/tickets/jira_cloud.py, pr_agent/tools/ticket_pr_compliance_check.py, pr_agent/tools/pr_reviewer.py, pr_agent/tools/pr_description.py, pr_agent/tools/pr_config.py, tests/unittest/test_convert_to_markdown.py, tests/unittest/test_jira_cloud_ticket_context.py, tests/unittest/test_pr_reviewer_ticket_note.py, tests/unittest/test_ticket_pr_compliance_check.py | Fetch Jira Cloud ticket context using PR title first and branch name only as fallback, support both basic auth and scoped-token Jira Cloud API access, ignore placeholder compliance bullets and placeholder text like `None.`, show review notes when the Jira ticket cannot be fetched, and normalize empty discovered tickets before prompt rendering. | Not upstreamed yet. | Remove once upstream supports Jira Cloud ticket context from PR metadata with title-first precedence, scoped-token auth, placeholder-safe compliance rendering, comment-level fetch-failure notes, and prompt-safe normalization for empty ticket payloads. |
+| ticket-compliance-human-verification | OPS-24224 | Fix | pr_agent/algo/utils.py, tests/unittest/test_convert_to_markdown.py | Keep the ticket compliance section visible when a ticket can only be classified as requiring human verification, while leaving the section header neutral instead of forcing a compliant or non-compliant status. | Not upstreamed yet. | Remove once upstream renders human-verification-only ticket compliance entries without dropping the section or forcing a misleading compliance state. |
 
 ## Rebase checklist
 
diff --git a/pr_agent/algo/utils.py b/pr_agent/algo/utils.py
index 49411a2d0a..8e33590069 100644
--- a/pr_agent/algo/utils.py
+++ b/pr_agent/algo/utils.py
@@ -437,7 +437,7 @@ def ticket_markdown_logic(emoji, markdown_text, value, gfm_supported, ticket_not
                 not_compliant_str = '\n'.join(not_compliant_items)
                 requires_further_human_verification = '\n'.join(requires_further_human_verification_items)
 
-                if not fully_compliant_items and not not_compliant_items:
+                if not fully_compliant_items and not not_compliant_items and not requires_further_human_verification_items:
                     get_logger().debug(f"Ticket compliance has no requirements",
                                        artifact={'ticket_url': ticket_url})
                     continue
@@ -453,9 +453,11 @@ def ticket_markdown_logic(emoji, markdown_text, value, gfm_supported, ticket_not
                             ticket_compliance_level = 'PR Code Verified'
                 elif not_compliant_items:
                     ticket_compliance_level = 'Not compliant'
+                elif requires_further_human_verification_items:
+                    ticket_compliance_level = 'Requires human verification'
 
                 # Store the compliance level for aggregation
-                if ticket_compliance_level:
+                if ticket_compliance_level and ticket_compliance_level != 'Requires human verification':
                     all_compliance_levels.append(ticket_compliance_level)
 
                 # build compliance string
diff --git a/tests/unittest/test_convert_to_markdown.py b/tests/unittest/test_convert_to_markdown.py
index 73f9882a78..9a1c99480a 100644
--- a/tests/unittest/test_convert_to_markdown.py
+++ b/tests/unittest/test_convert_to_markdown.py
@@ -272,6 +272,44 @@ def test_ticket_compliance_ignores_none_with_punctuation(self):
         assert 'None.' not in result
         assert 'No information provided.' not in result
 
+    def test_ticket_compliance_renders_human_verification_only_entries(self):
+        input_data = {'review': {
+            'ticket_compliance_check': [
+                {
+                    'ticket_url': 'https://example.com/ticket/OPS-24224',
+                    'ticket_requirements': '- Verify rollout in QA\n',
+                    'fully_compliant_requirements': '',
+                    'not_compliant_requirements': '',
+                    'requires_further_human_verification': '- Verify rollout in QA\n',
+                }
+            ]
+        }}
+
+        result = convert_to_markdown_v2(input_data)
+
+        assert '**🎫 Ticket compliance analysis**' in result
+        assert '**🎫 Ticket compliance analysis ✅**' not in result
+        assert '**🎫 Ticket compliance analysis ❌**' not in result
+        assert '**[OPS-24224](https://example.com/ticket/OPS-24224) - Requires human verification**' in result
+        assert 'Requires further human verification:' in result
+
+    def test_ticket_compliance_omits_placeholder_only_human_verification_entries(self):
+        input_data = {'review': {
+            'ticket_compliance_check': [
+                {
+                    'ticket_url': 'https://example.com/ticket/OPS-24224',
+                    'ticket_requirements': '',
+                    'fully_compliant_requirements': '',
+                    'not_compliant_requirements': '',
+                    'requires_further_human_verification': '- No information provided.\n',
+                }
+            ]
+        }}
+
+        result = convert_to_markdown_v2(input_data)
+
+        assert 'Ticket compliance analysis' not in result
+
     def test_parse_requirement_items_filters_placeholder_variants(self):
         items = parse_requirement_items(
             '- Requirement 1\n'