diff --git a/README.md b/README.md
index 1913f7d..706e70b 100644
--- a/README.md
+++ b/README.md
@@ -1,4 +1,4 @@
-# Apartment Maintenance Request Tracker
+##333#### Apartment Maintenance Request Tracker
 
 ### Keep the Building Running.
 
diff --git a/src/main/java/org/codedifferently/Main.java b/src/main/java/org/codedifferently/Main.java
index 435139b..c242453 100644
--- a/src/main/java/org/codedifferently/Main.java
+++ b/src/main/java/org/codedifferently/Main.java
@@ -1,17 +1,35 @@
 package org.codedifferently;
+import java.util.ArrayList;
+import java.util.List;
+import java.util.Scanner;
 
-//TIP To <b>Run</b> code, press <shortcut actionId="Run"/> or
-// click the <icon src="AllIcons.Actions.Execute"/> icon in the gutter.
 public class Main {
     public static void main(String[] args) {
-        //TIP Press <shortcut actionId="ShowIntentionActions"/> with your caret at the highlighted text
-        // to see how IntelliJ IDEA suggests fixing it.
-        System.out.printf("Hello and welcome!");
+        List<MaintenanceRequest> requests = new ArrayList<>();
+        Scanner scanner = new Scanner(System.in);
 
-        for (int i = 1; i <= 5; i++) {
-            //TIP Press <shortcut actionId="Debug"/> to start debugging your code. We have set one <icon src="AllIcons.Debugger.Db_set_breakpoint"/> breakpoint
-            // for you, but you can always add more by pressing <shortcut actionId="ToggleLineBreakpoint"/>.
-            System.out.println("i = " + i);
+        // Intake requests from the user
+        while (true) {
+            System.out.print("Enter issue type (or 'done' to finish): ");
+            String issueType = scanner.nextLine();
+            if (issueType.equalsIgnoreCase("done")) {
+                break;
+            }
+            System.out.print("Enter severity level (1-5): ");
+            int severity = Integer.parseInt(scanner.nextLine());
+
+            MaintenanceRequest request = new MaintenanceRequest(issueType, severity);
+            requests.add(request);
+            System.out.println("Request logged: " + request);
+            if (severity >= 4) {
+                System.out.println("HIGH PRIORITY");
+            }
+        }
+
+        // Print all requests
+        System.out.println("\nAll logged requests:");
+        for (MaintenanceRequest req : requests) {
+            System.out.println(req);
         }
     }
 }
\ No newline at end of file
diff --git a/src/main/java/org/codedifferently/MaintenanceRequest.java b/src/main/java/org/codedifferently/MaintenanceRequest.java
new file mode 100644
index 0000000..6388b87
--- /dev/null
+++ b/src/main/java/org/codedifferently/MaintenanceRequest.java
@@ -0,0 +1,46 @@
+package org.codedifferently;
+
+public class MaintenanceRequest {
+    private String issueType;
+    private int severity;
+    private String status;
+
+    // Default constructor
+    public MaintenanceRequest() {
+        this.status = "NEW";
+    }
+
+    // Parameterized constructor
+    public MaintenanceRequest(String issueType, int severity) {
+        this.issueType = issueType;
+        this.severity = severity;
+        this.status = "NEW";
+    }
+
+    // Getters and Setters
+    public String getIssueType() {
+        return issueType;
+    }
+
+    public void setIssueType(String issueType) {
+        this.issueType = issueType;
+    }
+
+    public int getSeverity() {
+        return severity;
+    }
+
+    public void setSeverity(int severity) {
+        this.severity = severity;
+    }
+
+    public String getStatus() {
+        return status;
+    }
+
+    // toString method
+    @Override
+    public String toString() {
+        return "Issue: " + issueType + ", Severity: " + severity + ", Status: " + status;
+    }
+}
\ No newline at end of file
diff --git a/src/main/java/org/codedifferently/MaintenceOffice.java b/src/main/java/org/codedifferently/MaintenceOffice.java
new file mode 100644
index 0000000..ae470f3
--- /dev/null
+++ b/src/main/java/org/codedifferently/MaintenceOffice.java
@@ -0,0 +1,94 @@
+package org.codedifferently;
+
+import java.util.ArrayList;
+
+public class MaintenanceOffice {
+
+    private ArrayList<MaintenanceRequest> requests;
+
+    public MaintenanceOffice() {
+        this.requests = new ArrayList<>();
+    }
+
+    public void addRequest(MaintenanceRequest request) {
+        requests.add(request);
+    }
+
+    // LEVEL 3 — Assign Tech Based on Severity
+    public void assignTechnician(MaintenanceRequest request) {
+
+        if (request.getSeverity().equalsIgnoreCase("HIGH")) {
+            request.setTechnician("Senior Tech");
+        } else if (request.getSeverity().equalsIgnoreCase("MEDIUM")) {
+            request.setTechnician("Regular Tech");
+        } else {
+            request.setTechnician("Junior Tech");
+        }
+
+        request.setStatus("IN_PROGRESS");
+    }
+
+    // Update Status (only allowed values)
+    public void updateStatus(MaintenanceRequest request, String newStatus) {
+
+        if (newStatus.equals("NEW") ||
+                newStatus.equals("IN_PROGRESS") ||
+                newStatus.equals("DONE")) {
+
+            request.setStatus(newStatus);
+        } else {
+            System.out.println("Invalid status update.");
+        }
+    }
+
+    // Close request ONLY if DONE
+    public void closeRequest(MaintenanceRequest request) {
+
+        if (request.getStatus().equals("DONE")) {
+            System.out.println("Request closed.");
+        } else {
+            System.out.println("Cannot close request unless status is DONE.");
+        }
+    }
+
+    // LEVEL 4 — Daily Report
+    public void printDailyReport() {
+
+        int total = requests.size();
+        int open = 0;
+        int closed = 0;
+
+        int low = 0;
+        int medium = 0;
+        int high = 0;
+
+        for (MaintenanceRequest r : requests) {
+
+            if (!r.getStatus().equals("DONE")) {
+                open++;
+            } else {
+                closed++;
+            }
+
+            if (r.getSeverity().equalsIgnoreCase("LOW")) {
+                low++;
+            } else if (r.getSeverity().equalsIgnoreCase("MEDIUM")) {
+                medium++;
+            } else if (r.getSeverity().equalsIgnoreCase("HIGH")) {
+                high++;
+            }
+        }
+
+        System.out.println("===== DAILY REPORT =====");
+        System.out.println("Total Requests: " + total);
+        System.out.println("Open: " + open);
+        System.out.println("Closed: " + closed);
+        System.out.println("Low Severity: " + low);
+        System.out.println("Medium Severity: " + medium);
+        System.out.println("High Severity: " + high);
+
+        if (high > 3) {
+            System.out.println("⚠ OVERLOAD WARNING: Too many high priority requests!");
+        }
+    }
+}
\ No newline at end of file