diff --git a/src/main/java/maintenance/Main.java b/src/main/java/maintenance/Main.java
new file mode 100644
index 0000000..1a23303
--- /dev/null
+++ b/src/main/java/maintenance/Main.java
@@ -0,0 +1,126 @@
+package maintenance;
+
+import java.util.Scanner;
+
+public class Main {
+
+    public static void main(String[] args) {
+
+        MaintenanceOffice office = new MaintenanceOffice();
+
+
+        MaintenanceRequest r1 = new MaintenanceRequest("Alex", "12A", "Plumbing", 3);
+
+        MaintenanceRequest r2 = new MaintenanceRequest("Bri", "7C", "Electrical", 4);
+
+        MaintenanceRequest r3 = new MaintenanceRequest("Chris", "4B", "HVAC", 5);
+
+        office.addRequest(r1);
+
+        office.addRequest(r2);
+
+        office.addRequest(r3);
+
+        System.out.println("=== LEVEL 1: INITIAL REQUESTS ===");
+
+        for (MaintenanceRequest r : office.getRequests()) {
+
+            System.out.println(r);
+
+            if (r.getSeverity() >= 4) {
+
+                System.out.println("HIGH PRIORITY");
+            }
+        }
+
+
+        Scanner scanner = new Scanner(System.in);
+
+        System.out.println("\n=== LEVEL 2: ENTER NEW REQUESTS (type 'done' for tenant name to stop) ===");
+
+        while (true) {
+
+            System.out.print("\nTenant name: ");
+
+            String tenant = scanner.nextLine().trim();
+
+            if (tenant.equalsIgnoreCase("done")) break;
+
+            System.out.print("Apartment number: ");
+
+            String apt = scanner.nextLine().trim();
+
+            System.out.print("Issue type (Plumbing/Electrical/HVAC/etc): ");
+
+            String issue = scanner.nextLine().trim();
+
+            int severity = readSeverity(scanner);
+
+            MaintenanceRequest newReq = new MaintenanceRequest(tenant, apt, issue, severity);
+
+            office.addRequest(newReq);
+
+            System.out.println("✅ Request logged: " + newReq);
+
+
+            if (issue.equalsIgnoreCase("Electrical") && severity >= 4) {
+
+                System.out.println("⚠ WARNING: High severity electrical issue!");
+            }
+            if (severity == 5) {
+
+                System.out.println("🚨 DISPATCH IMMEDIATELY: Severity 5!");
+            }
+        }
+
+
+        if (!office.getRequests().isEmpty()) {
+
+            MaintenanceRequest first = office.getRequests().get(0);
+
+            office.updateStatus(first, "IN_PROGRESS");
+
+            office.updateStatus(first, "DONE");
+            office.closeRequest(first);
+        }
+
+
+        office.printDailyReport();
+
+
+        System.out.println("=== FINAL REQUEST LIST ===");
+
+        for (MaintenanceRequest r : office.getRequests()) {
+
+            System.out.println(r);
+        }
+
+        scanner.close();
+    }
+
+    private static int readSeverity(Scanner scanner) {
+        while (true) {
+
+            System.out.print("Severity (1-5): ");
+
+            String input = scanner.nextLine().trim();
+
+            try {
+
+                int sev = Integer.parseInt(input);
+
+                if (sev < 1 || sev > 5) {
+
+                    System.out.println("Enter a number from 1 to 5.");
+
+                    continue;
+                }
+                return sev;
+
+            } catch (NumberFormatException e) {
+                
+                System.out.println("Enter a valid integer from 1 to 5.");
+            }
+        }
+    }
+}
\ No newline at end of file
diff --git a/src/main/java/maintenance/MaintenanceOffice.java b/src/main/java/maintenance/MaintenanceOffice.java
new file mode 100644
index 0000000..0ed4c69
--- /dev/null
+++ b/src/main/java/maintenance/MaintenanceOffice.java
@@ -0,0 +1,158 @@
+package maintenance;
+
+import java.util.ArrayList;
+import java.util.HashMap;
+import java.util.Map;
+
+public class MaintenanceOffice {
+
+    private final ArrayList<MaintenanceRequest> requests;
+
+    public MaintenanceOffice() {
+
+        this.requests = new ArrayList<>();
+    }
+
+    public void addRequest(MaintenanceRequest request) {
+
+        assignTech(request);
+
+        requests.add(request);
+    }
+
+    public ArrayList<MaintenanceRequest> getRequests() {
+
+        return requests;
+    }
+
+
+    public void assignTech(MaintenanceRequest request) {
+
+        int sev = request.getSeverity();
+
+        if (sev <= 2) {
+
+            request.setAssignedTech("Tech A (General)");
+
+        } else if (sev <= 4) {
+
+            request.setAssignedTech("Tech B (Senior)");
+
+        } else {
+
+            request.setAssignedTech("Tech C (Emergency)");
+        }
+    }
+
+
+    public boolean updateStatus(MaintenanceRequest request, String newStatus) {
+
+        if (!isValidStatus(newStatus)) {
+
+            System.out.println("Invalid status. Allowed: NEW, IN_PROGRESS, DONE");
+
+            return false;
+        }
+        request.setStatus(newStatus);
+        return true;
+    }
+
+    public boolean closeRequest(MaintenanceRequest request) {
+
+        if (!"DONE".equalsIgnoreCase(request.getStatus())) {
+
+            System.out.println("Cannot close unless status is DONE.");
+
+            return false;
+        }
+
+        request.setStatus("CLOSED");
+
+        return true;
+    }
+
+    private boolean isValidStatus(String status) {
+
+        if (status == null) return false;
+
+        String s = status.trim().toUpperCase();
+
+        return s.equals("NEW") || s.equals("IN_PROGRESS") || s.equals("DONE");
+    }
+
+
+    public void printDailyReport() {
+
+        int total = requests.size();
+
+        int open = 0;
+
+        int closed = 0;
+
+        int low = 0;
+
+        int medium = 0;
+
+        int high = 0;
+
+        Map<String, Integer> issueCounts = new HashMap<>();
+
+        int highPriorityCount = 0;
+
+        for (MaintenanceRequest r : requests) {
+
+            String status = r.getStatus() == null ? "" : r.getStatus().toUpperCase();
+
+
+            if (status.equals("CLOSED")) closed++;
+
+            else open++;
+
+            int sev = r.getSeverity();
+
+            if (sev <= 2) low++;
+
+            else if (sev == 3) medium++;
+
+            else high++;
+
+            if (sev >= 4) highPriorityCount++;
+
+            String issue = r.getIssueType() == null ? "UNKNOWN" : r.getIssueType().trim();
+
+            issueCounts.put(issue, issueCounts.getOrDefault(issue, 0) + 1);
+        }
+
+        String mostCommonIssue = "NONE";
+
+        int maxCount = 0;
+
+        for (String issue : issueCounts.keySet()) {
+
+            int count = issueCounts.get(issue);
+
+            if (count > maxCount) {
+
+                maxCount = count;
+
+                mostCommonIssue = issue;
+            }
+        }
+
+        System.out.println("\n=== DAILY MAINTENANCE REPORT ===");
+
+        System.out.println("Total requests: " + total);
+
+        System.out.println("Open: " + open + " | Closed: " + closed);
+
+        System.out.println("Severity counts -> Low(1-2): " + low + " | Medium(3): " + medium + " | High(4-5): " + high);
+
+        System.out.println("Most common issue type: " + mostCommonIssue + " (" + maxCount + ")");
+
+        if (highPriorityCount > 3) {
+
+            System.out.println("⚠ OVERLOAD WARNING: High priority requests exceed 3!");
+        }
+        System.out.println("================================\n");
+    }
+}
\ No newline at end of file
diff --git a/src/main/java/maintenance/MaintenanceRequest.java b/src/main/java/maintenance/MaintenanceRequest.java
new file mode 100644
index 0000000..94ea3be
--- /dev/null
+++ b/src/main/java/maintenance/MaintenanceRequest.java
@@ -0,0 +1,122 @@
+package maintenance;
+
+public class MaintenanceRequest {
+
+    private String tenantName;
+
+    private String apartmentNumber;
+
+    private String issueType;
+
+    private int severity;
+
+    private String status;
+
+    private String assignedTech;   // assigned at Level 3
+
+
+    public MaintenanceRequest() {
+
+        this.status = "NEW";
+
+        this.assignedTech = "UNASSIGNED";
+    }
+
+
+    public MaintenanceRequest(String tenantName, String apartmentNumber, String issueType, int severity) {
+
+        this.tenantName = tenantName;
+
+        this.apartmentNumber = apartmentNumber;
+
+        this.issueType = issueType;
+
+        setSeverity(severity);
+
+        this.status = "NEW";
+
+        this.assignedTech = "UNASSIGNED";
+    }
+
+    public String getTenantName() {
+
+        return tenantName;
+    }
+
+    public void setTenantName(String tenantName) {
+
+        this.tenantName = tenantName;
+    }
+
+    public String getApartmentNumber() {
+
+        return apartmentNumber;
+    }
+
+    public void setApartmentNumber(String apartmentNumber) {
+
+        this.apartmentNumber = apartmentNumber;
+    }
+
+    public String getIssueType() {
+
+        return issueType;
+    }
+
+    public void setIssueType(String issueType) {
+
+        this.issueType = issueType;
+    }
+
+    public int getSeverity() {
+
+        return severity;
+    }
+
+    public void setSeverity(int severity) {
+
+        if (severity < 1) severity = 1;
+
+        if (severity > 5) severity = 5;
+
+        this.severity = severity;
+    }
+
+    public String getStatus() {
+
+        return status;
+    }
+
+    public void setStatus(String status) {
+
+        this.status = status;
+    }
+
+    public String getAssignedTech() {
+
+        return assignedTech;
+    }
+
+    public void setAssignedTech(String assignedTech) {
+
+        this.assignedTech = assignedTech;
+    }
+
+    public boolean isHighPriority() {
+
+        return severity >= 4;
+    }
+
+    @Override
+    public String toString() {
+
+        return "Request{" +
+                "tenant='" + tenantName + '\'' +
+                ", apt='" + apartmentNumber + '\'' +
+                ", issue='" + issueType + '\'' +
+                ", severity=" + severity +
+                ", status='" + status + '\'' +
+                ", tech='" + assignedTech + '\'' +
+                '}';
+    }
+}
\ No newline at end of file