When a KVM session is left idle, Intel AMT automatically closes the connection after about 3 minutes of inactivity. However, Console UI continues to show the KVM session as active and does not reflect that the connection has been closed. This creates a misleading state where the UI indicates the session is still connected even though AMT has already terminated it.
Steps to Reproduce
- Connect to a device using KVM via Console.
- Once connected, do not move the mouse cursor or type anything.
- Wait approximately 3 minutes.
- Observe that AMT closes the KVM session, but Console UI still shows the connection as active.
Console Details
- OS: Windows
- Browser: Chrome
- Version: v1.21.3
AMT Device Details
- AMT v 18.x and 16.x
- Windows