From a7c67d2e2c601587f0d0a8f40d210269248b31f6 Mon Sep 17 00:00:00 2001 From: sarahsanders-docker Date: Tue, 16 Sep 2025 10:38:21 -0400 Subject: [PATCH 1/7] billing: pay by invoice --- content/manuals/billing/cycle.md | 34 ++++----- content/manuals/billing/faqs.md | 9 +++ content/manuals/billing/history.md | 74 +++++++++++++------- content/manuals/billing/payment-method.md | 55 +++++++++++---- content/manuals/subscription/manage-seats.md | 3 +- 5 files changed, 118 insertions(+), 57 deletions(-) diff --git a/content/manuals/billing/cycle.md b/content/manuals/billing/cycle.md index f447ce60b758..3ff82c8c60d8 100644 --- a/content/manuals/billing/cycle.md +++ b/content/manuals/billing/cycle.md @@ -6,17 +6,11 @@ keywords: billing, cycle, payments, subscription --- You can choose between a monthly or annual billing cycle when purchasing a -Docker subscription. If you have a monthly billing cycle, you can choose to -switch to an annual -billing cycle. +subscription. If you have a monthly billing cycle, you can choose to +switch to an annual billing cycle. -> [!NOTE] -> -> Docker Business subscriptions are only available on an annual billing cycle. - -> [!NOTE] -> -> Switching from an annual billing cycle to a monthly cycle isn't supported. +If you're on a monthly plan, you can switch to a yearly plan at any time. +However, switching from a yearly to a monthly cycle isn't supported. When you change your billing cycle: @@ -38,8 +32,12 @@ final charge is $95 ($100-$5). {{< tabs >}} {{< tab name="Docker subscription" >}} -Follow these steps to switch from a monthly to annual billing -cycle for your Docker subscription: +> [!IMPORTANT] +> +> Pay by invoice is only available on first-time checkouts and subscription +renewals. You can't use pay-by-invoice for subscription upgrades or changes. + +To change your billing cycle: 1. Sign in to [Docker Home](https://app.docker.com/) and select your organization. @@ -55,8 +53,7 @@ your organization. > more information, see [Verify a bank account](manuals/billing/payment-method.md#verify-a-bank-account). -After completing the change, the billing plans and usage page displays -your updated annual subscription details. +The billing plans and usage page will now reflect your new annual plan details. {{< /tab >}} {{< tab name="Legacy Docker subscription" >}} @@ -75,13 +72,16 @@ page and select **Accept Terms and Purchase** to confirm. ## Change organization to an annual cycle -> [!NOTE] -> -> You must be an organization owner to make changes to the payment information. +You must be an organization owner to make changes to the payment information. {{< tabs >}} {{< tab name="Docker subscription" >}} +> [!IMPORTANT] +> +> Pay by invoice is only available on first-time checkouts and subscription +renewals. You can't use pay-by-invoice for subscription upgrades or changes. + Follow these steps to switch from a monthly to annual billing cycle for your organization's Docker subscription: diff --git a/content/manuals/billing/faqs.md b/content/manuals/billing/faqs.md index d490baccea0b..f0f94e455baf 100644 --- a/content/manuals/billing/faqs.md +++ b/content/manuals/billing/faqs.md @@ -52,3 +52,12 @@ If you're exempt from sales tax, see For academic pricing, contact the [Docker Sales Team](https://www.docker.com/company/contact). + +### Can I use pay-by-invoice for upgrades or additional seats? + +No. Pay by invoice is only available for subscribers on an annual subscription +during first-time checkouts and subscription renewal. You must use card payment +or US bank accounts for purchasing upgrades or additional seats. + +For a list of supported payment methods, see +[Add or update a payment method](/manuals/billing/payment-method.md). diff --git a/content/manuals/billing/history.md b/content/manuals/billing/history.md index 17667b7fc1c1..74c7635d8769 100644 --- a/content/manuals/billing/history.md +++ b/content/manuals/billing/history.md @@ -1,46 +1,73 @@ --- -title: View billing history +title: Invoices and billing history weight: 40 -description: Learn how to view and download billing history, manage invoices, and check your subscription renewal date. -keywords: payments, billing, subscription, invoices, renewals, invoice management, billing administration, download invoices, VAT, billing support, Docker billing +description: Learn how to view invoices and your billing history +keywords: payments, billing, subscription, invoices, renewals, invoice management, billing administration, pay invoice aliases: - /billing/core-billing/history/ --- -Learn how you can view your billing history, manage your invoices, and verify -your renewal date. All monthly and annual subscriptions are automatically -renewed at the end of the term using the original form of payment. +Learn how to view and pay invoices, view your billing history, and verify +your billing renewal date. All monthly and annual subscriptions are +automatically renewed at the end of the subscription term using your default +payment method. {{% include "tax-compliance.md" %}} -## Invoices +## View an invoice Your invoice includes the following: - Invoice number - Date of issue -- Date due +- Due date - Your "Bill to" information - Amount due (in USD) +- Pay online: Select this link to pay your invoice online - Description of your order, quantity if applicable, unit price, and amount (in USD) +- Subtotal, discount (if applicable), and total -The information listed in the **Bill to** section of your invoice is based on +The information listed in the "Bill to" section of your invoice is based on your billing information. Not all fields are required. The billing information includes the following: - Name (required): The name of the administrator or company +- Address (required) - Email address (required): The email address that receives all billing-related emails for the account -- Address (required) - Phone number - Tax ID or VAT -You can’t change an invoice once it's been issued. When you update your billing -information, this change won't update an existing invoice. If you need to -update your billing information, make sure you do so before your subscription -renewal date when your invoice is finalized. For more information, see -[Update the billing information](details.md). +You can’t make changes to a paid or unpaid billing invoice. When you update +your billing information, this change won't update an existing invoice. + +If you need +to update your billing information, make sure you do so before your +subscription renewal date when your invoice is finalized. + +For more information, see [Update billing information](details.md). + +## Pay an invoice + +> [!NOTE] +> +> Pay by invoice is only available for subscribers on an annual billing cycle. +To change your billing cycle, see [Change your billing cycle](/manuals/billing/cycle.md). + +You can pay an invoice from the Docker Billing Console: + +1. Sign in to [Docker Home](https://app.docker.com/) and choos your organization. +1. Select **Billing**. +1. Select **Invoices** and locate the invoice you want to pay. +1. In the **Actions** column, select **Pay invoice**. +1. Fill out your payment details and select **Pay**. + +When your payment has processed, the invoice's **Status** column will update to +**Paid** and you will receive a confirmation email. + +If you choose to pay using a US bank account, you must verify the account. For +more information, see [Verify a bank account](manuals/billing/payment-method.md#verify-a-bank-account). ### View renewal date @@ -48,9 +75,8 @@ renewal date when your invoice is finalized. For more information, see {{< tab name="Docker subscription" >}} You receive your invoice when the subscription renews. To verify your renewal -date, sign in to [Docker Billing](https://app.docker.com/billing). Your renewal -date and amount are displayed on your subscription card. - +date, sign in to the [Docker Home Billing](https://app.docker.com/billing). +Your renewal date and amount are displayed on your subscription plan card. {{< /tab >}} {{< tab name="Legacy Docker subscription" >}} @@ -67,13 +93,13 @@ you can find your renewal date and the renewal amount. {{< /tab >}} {{< /tabs >}} -### Include your VAT number on your invoice +## Include your VAT number on your invoice > [!NOTE] > > If the VAT number field is not available, complete the -[Contact Support form](https://hub.docker.com/support/contact/). This field may -need to be manually added. +[Contact Support form](https://hub.docker.com/support/contact/). This field +may need to be manually added. {{< tabs >}} {{< tab name="Docker subscription" >}} @@ -122,7 +148,7 @@ Your VAT number will be included on your next invoice. ## View billing history -You can view the billing history and download past invoices for a personal +You can view your billing history and download past invoices for a personal account or organization. ### Personal account @@ -156,9 +182,7 @@ you can download an invoice. ### Organization -> [!NOTE] -> -> You must be an owner of the organization to view the billing history. +You must be an owner of the organization to view the billing history. {{< tabs >}} {{< tab name="Docker subscription" >}} diff --git a/content/manuals/billing/payment-method.md b/content/manuals/billing/payment-method.md index 11b8e0a0dc7e..ca710e4192bc 100644 --- a/content/manuals/billing/payment-method.md +++ b/content/manuals/billing/payment-method.md @@ -34,6 +34,7 @@ The following payment methods are supported: - Automated Clearing House (ACH) transfer with a [verified](manuals/billing/payment-method.md#verify-a-bank-account) US bank account +- Pay by invoice All charges are in United States dollars (USD). @@ -54,14 +55,14 @@ organization. 1. Select **Payment methods** from the left-hand menu. 1. Select **Add payment method**. 1. Enter your new payment information: - - If you are adding a card: + - Add a card: - Select **Card** and fill out the card information form. - - If you are adding a Link payment: + - Add a Link payment: - Select **Secure, 1-click checkout with Link** and enter your Link **email address** and **phone number**. - If you don't already use Link, you must fill out the card information form to store a card for Link payments. - - If you are adding a bank account: + - Add a bank account: - Select **US bank account**. - Verify your **Email** and **Full name**. - If your bank is listed, select your bank's name. @@ -77,7 +78,7 @@ the **Delete** action. > [!NOTE] > > If you want to set a US bank account as your default payment method, you must -> verify the account first. +> [verify the account](#verify-a-bank-account) first. {{< /tab >}} {{< tab name="Legacy Docker subscription" >}} @@ -89,9 +90,9 @@ To add a payment method: 1. Select the **Payment methods** link. 1. Select **Add payment method**. 1. Enter your new payment information: - - If you are adding a card: + - Add a card: - Select **Card** and fill out the card information form. - - If you are adding a Link payment: + - Add a Link payment: - Select **Secure, 1-click checkout with Link** and enter your Link **email address** and **phone number**. - If you are not an existing Link customer, you must fill out the @@ -122,14 +123,14 @@ organization. 1. Select **Payment methods** from the left-hand menu. 1. Select **Add payment method**. 1. Enter your new payment information: - - If you are adding a card: + - Add a card: - Select **Card** and fill out the card information form. - - If you are adding a Link payment: + - Add a Link payment: - Select **Secure, 1-click checkout with Link** and enter your Link **email address** and **phone number**. - If you are not an existing Link customer, you must fill out the card information form to store a card for Link payments. - - If you are adding a bank account: + - Add a bank account: - Select **US bank account**. - Verify your **Email** and **Full name**. - If your bank is listed, select your bank's name. @@ -156,9 +157,9 @@ To add a payment method: 1. Select the **Payment methods** link. 1. Select **Add payment method**. 1. Enter your new payment information: - - If you are adding a card: + - Add a card: - Select **Card** and fill out the card information form. - - If you are adding a Link payment: + - Add a Link payment: - Select **Secure, 1-click checkout with Link** and enter your Link **email address** and **phone number**. - If you are not an existing Link customer, you must fill out the @@ -172,6 +173,26 @@ the **Actions** icon. Then, select **Delete**. {{< /tab >}} {{< /tabs >}} +## Enable pay-by-invoice + +Pay by invoice is available during first-time checkouts and subscription +renewals for subscribers with an annual subscription. When enabled, +subscription renewals will be sent to your billing contact's email address via +invoice. You can pay an invoice using card or US bank account. + +> [!NOTE] +> +> Pay by invoice is only available for annual subscriptions. You can't use pay +by invoice for subscription upgrades or purchasing additional seats. + +1. Sign in to [Docker Home](https://app.docker.com/) and select your +organization. +1. Select **Billing**. +1. Select **Payment methods**, then **Pay-by-invoice**. +1. To enable pay-by-invoice, select the toggle. +1. Confirm your billing contact details. If you need to change them, select +**Change** and enter your new details. + ## Verify a bank account There are two ways to verify a bank account as a payment method: @@ -229,12 +250,18 @@ verification email and enter the amount of this deposit to verify your account. > You can't manually retry a failed payment. Docker will retry failed payments based on the retry schedule. -If your subscription payment fails, there is a grace period of 15 days, including the due date. Docker retries to collect the payment 3 times using the following schedule: +If your subscription payment fails, there is a grace period of 15 days, +including the due date. Docker retries to collect the payment 3 times using the +following schedule: - 3 days after the due date - 5 days after the previous attempt - 7 days after the previous attempt -Docker also sends an email notification `Action Required - Credit Card Payment Failed` with an attached unpaid invoice after each failed payment attempt. +Docker also sends an email notification +`Action Required - Credit Card Payment Failed` with an attached unpaid invoice +after each failed payment attempt. -Once the grace period is over and the invoice is still not paid, the subscription downgrades to a free subscription and all paid features are disabled. +Once the grace period is over and the invoice is still not paid, the +subscription downgrades to a free subscription and all paid features are +disabled. diff --git a/content/manuals/subscription/manage-seats.md b/content/manuals/subscription/manage-seats.md index 0c095a48c54b..345547cc0d68 100644 --- a/content/manuals/subscription/manage-seats.md +++ b/content/manuals/subscription/manage-seats.md @@ -32,7 +32,8 @@ To add seats: organization. 1. Select **Billing**. 1. Select **Add seats** and follow the on-screen instructions to complete -adding seats. +adding seats. Note, you can't use pay-by-invoice for purchasing additional +seats. You must use a card or US bank account. > [!NOTE] > From 07ca4236768ecc6c3b99a527f886340b65f9758d Mon Sep 17 00:00:00 2001 From: sarahsanders-docker Date: Fri, 19 Sep 2025 10:11:34 -0400 Subject: [PATCH 2/7] add backlink to invoice and billing history page --- content/manuals/billing/payment-method.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/manuals/billing/payment-method.md b/content/manuals/billing/payment-method.md index ca710e4192bc..dd3680d7415e 100644 --- a/content/manuals/billing/payment-method.md +++ b/content/manuals/billing/payment-method.md @@ -34,7 +34,7 @@ The following payment methods are supported: - Automated Clearing House (ACH) transfer with a [verified](manuals/billing/payment-method.md#verify-a-bank-account) US bank account -- Pay by invoice +- [Pay by invoice](/manuals/billing/history.md) All charges are in United States dollars (USD). From d23de13d5ed75dfe7a9d5b2f25fed61a66b82d08 Mon Sep 17 00:00:00 2001 From: sarahsanders-docker Date: Tue, 23 Sep 2025 09:26:16 -0400 Subject: [PATCH 3/7] feedback on first time checkouts and added reminders --- content/manuals/billing/cycle.md | 6 ++---- content/manuals/billing/faqs.md | 6 +++--- content/manuals/billing/history.md | 6 +++++- content/manuals/billing/payment-method.md | 15 +++++++++------ 4 files changed, 19 insertions(+), 14 deletions(-) diff --git a/content/manuals/billing/cycle.md b/content/manuals/billing/cycle.md index 3ff82c8c60d8..52ee12a243f1 100644 --- a/content/manuals/billing/cycle.md +++ b/content/manuals/billing/cycle.md @@ -34,8 +34,7 @@ final charge is $95 ($100-$5). > [!IMPORTANT] > -> Pay by invoice is only available on first-time checkouts and subscription -renewals. You can't use pay-by-invoice for subscription upgrades or changes. +> Pay-by-invoice is not available for subscription upgrades or changes. To change your billing cycle: @@ -79,8 +78,7 @@ You must be an organization owner to make changes to the payment information. > [!IMPORTANT] > -> Pay by invoice is only available on first-time checkouts and subscription -renewals. You can't use pay-by-invoice for subscription upgrades or changes. +> Pay-by-invoice is not available for subscription upgrades or changes. Follow these steps to switch from a monthly to annual billing cycle for your organization's Docker subscription: diff --git a/content/manuals/billing/faqs.md b/content/manuals/billing/faqs.md index f0f94e455baf..4e8a27d2282e 100644 --- a/content/manuals/billing/faqs.md +++ b/content/manuals/billing/faqs.md @@ -55,9 +55,9 @@ For academic pricing, contact the ### Can I use pay-by-invoice for upgrades or additional seats? -No. Pay by invoice is only available for subscribers on an annual subscription -during first-time checkouts and subscription renewal. You must use card payment -or US bank accounts for purchasing upgrades or additional seats. +No. Pay-by-invoice is only available for renewing annual subscriptions, not for +purchasing upgrades or additional seats. You must use card payment or US bank +accounts for these changes. For a list of supported payment methods, see [Add or update a payment method](/manuals/billing/payment-method.md). diff --git a/content/manuals/billing/history.md b/content/manuals/billing/history.md index 74c7635d8769..7f09a66017d8 100644 --- a/content/manuals/billing/history.md +++ b/content/manuals/billing/history.md @@ -52,9 +52,13 @@ For more information, see [Update billing information](details.md). > [!NOTE] > -> Pay by invoice is only available for subscribers on an annual billing cycle. +> Pay-by-invoice is only available for subscribers on an annual billing cycle. To change your billing cycle, see [Change your billing cycle](/manuals/billing/cycle.md). +If you've selected pay-by-invoice for your subscription, you'll receive email +reminders to pay your invoice at 10 days before the due date, on the due date, +and 15 days after the due date. + You can pay an invoice from the Docker Billing Console: 1. Sign in to [Docker Home](https://app.docker.com/) and choos your organization. diff --git a/content/manuals/billing/payment-method.md b/content/manuals/billing/payment-method.md index dd3680d7415e..37df26c517c7 100644 --- a/content/manuals/billing/payment-method.md +++ b/content/manuals/billing/payment-method.md @@ -34,7 +34,7 @@ The following payment methods are supported: - Automated Clearing House (ACH) transfer with a [verified](manuals/billing/payment-method.md#verify-a-bank-account) US bank account -- [Pay by invoice](/manuals/billing/history.md) +- [Pay-by-invoice](/manuals/billing/history.md) All charges are in United States dollars (USD). @@ -175,14 +175,17 @@ the **Actions** icon. Then, select **Delete**. ## Enable pay-by-invoice -Pay by invoice is available during first-time checkouts and subscription -renewals for subscribers with an annual subscription. When enabled, -subscription renewals will be sent to your billing contact's email address via -invoice. You can pay an invoice using card or US bank account. +Pay-by-invoice is only available for subscription renewals, not +initial payments. When you select this option, you'll pay +upfront for your first subscription period using a standard payment method. + +At renewal time, instead of automatic payment, you'll receive an invoice via +email that you must pay manually. Pay-by-invoice is not available for +subscription upgrades or changes. > [!NOTE] > -> Pay by invoice is only available for annual subscriptions. You can't use pay +> Pay-by-invoice is only available for annual subscriptions. You can't use pay by invoice for subscription upgrades or purchasing additional seats. 1. Sign in to [Docker Home](https://app.docker.com/) and select your From 0c606c7d9215df38db8b9be2557953aa681eded1 Mon Sep 17 00:00:00 2001 From: sarahsanders-docker Date: Tue, 23 Sep 2025 10:16:47 -0400 Subject: [PATCH 4/7] spelling --- content/manuals/billing/history.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/manuals/billing/history.md b/content/manuals/billing/history.md index 7f09a66017d8..ed0c81945ce1 100644 --- a/content/manuals/billing/history.md +++ b/content/manuals/billing/history.md @@ -61,7 +61,7 @@ and 15 days after the due date. You can pay an invoice from the Docker Billing Console: -1. Sign in to [Docker Home](https://app.docker.com/) and choos your organization. +1. Sign in to [Docker Home](https://app.docker.com/) and choose your organization. 1. Select **Billing**. 1. Select **Invoices** and locate the invoice you want to pay. 1. In the **Actions** column, select **Pay invoice**. From 73ea4acb6ae09e96f66574f5d15cc75cf2f78a3e Mon Sep 17 00:00:00 2001 From: sarahsanders-docker Date: Tue, 23 Sep 2025 14:27:03 -0400 Subject: [PATCH 5/7] final tweaks for clarity --- content/manuals/billing/cycle.md | 4 ++-- content/manuals/billing/faqs.md | 4 ++-- content/manuals/billing/history.md | 4 ++-- content/manuals/billing/payment-method.md | 22 ++++++++------------ content/manuals/subscription/manage-seats.md | 2 +- 5 files changed, 16 insertions(+), 20 deletions(-) diff --git a/content/manuals/billing/cycle.md b/content/manuals/billing/cycle.md index 52ee12a243f1..bfe9fb495482 100644 --- a/content/manuals/billing/cycle.md +++ b/content/manuals/billing/cycle.md @@ -34,7 +34,7 @@ final charge is $95 ($100-$5). > [!IMPORTANT] > -> Pay-by-invoice is not available for subscription upgrades or changes. +> Pay by invoice is not available for subscription upgrades or changes. To change your billing cycle: @@ -78,7 +78,7 @@ You must be an organization owner to make changes to the payment information. > [!IMPORTANT] > -> Pay-by-invoice is not available for subscription upgrades or changes. +> Pay by invoice is not available for subscription upgrades or changes. Follow these steps to switch from a monthly to annual billing cycle for your organization's Docker subscription: diff --git a/content/manuals/billing/faqs.md b/content/manuals/billing/faqs.md index 4e8a27d2282e..58c34a22177e 100644 --- a/content/manuals/billing/faqs.md +++ b/content/manuals/billing/faqs.md @@ -53,9 +53,9 @@ If you're exempt from sales tax, see For academic pricing, contact the [Docker Sales Team](https://www.docker.com/company/contact). -### Can I use pay-by-invoice for upgrades or additional seats? +### Can I use pay by invoice for upgrades or additional seats? -No. Pay-by-invoice is only available for renewing annual subscriptions, not for +No. Pay by invoice is only available for renewing annual subscriptions, not for purchasing upgrades or additional seats. You must use card payment or US bank accounts for these changes. diff --git a/content/manuals/billing/history.md b/content/manuals/billing/history.md index ed0c81945ce1..7f6d172f6489 100644 --- a/content/manuals/billing/history.md +++ b/content/manuals/billing/history.md @@ -52,10 +52,10 @@ For more information, see [Update billing information](details.md). > [!NOTE] > -> Pay-by-invoice is only available for subscribers on an annual billing cycle. +> Pay by invoice is only available for subscribers on an annual billing cycle. To change your billing cycle, see [Change your billing cycle](/manuals/billing/cycle.md). -If you've selected pay-by-invoice for your subscription, you'll receive email +If you've selected pay by invoice for your subscription, you'll receive email reminders to pay your invoice at 10 days before the due date, on the due date, and 15 days after the due date. diff --git a/content/manuals/billing/payment-method.md b/content/manuals/billing/payment-method.md index 37df26c517c7..bdb4ca29a4bc 100644 --- a/content/manuals/billing/payment-method.md +++ b/content/manuals/billing/payment-method.md @@ -34,7 +34,7 @@ The following payment methods are supported: - Automated Clearing House (ACH) transfer with a [verified](manuals/billing/payment-method.md#verify-a-bank-account) US bank account -- [Pay-by-invoice](/manuals/billing/history.md) +- [Pay by invoice](/manuals/billing/history.md) All charges are in United States dollars (USD). @@ -173,26 +173,22 @@ the **Actions** icon. Then, select **Delete**. {{< /tab >}} {{< /tabs >}} -## Enable pay-by-invoice +## Enable pay by invoice -Pay-by-invoice is only available for subscription renewals, not -initial payments. When you select this option, you'll pay -upfront for your first subscription period using a standard payment method. +Pay by invoice is only available for subscription renewals on annual plans with +at least 25 seats, not initial payments. When you select this option, you'll +pay upfront for your first subscription period using a payment card or US bank +account. At renewal time, instead of automatic payment, you'll receive an invoice via -email that you must pay manually. Pay-by-invoice is not available for +email that you must pay manually. Pay by invoice is not available for subscription upgrades or changes. -> [!NOTE] -> -> Pay-by-invoice is only available for annual subscriptions. You can't use pay -by invoice for subscription upgrades or purchasing additional seats. - 1. Sign in to [Docker Home](https://app.docker.com/) and select your organization. 1. Select **Billing**. -1. Select **Payment methods**, then **Pay-by-invoice**. -1. To enable pay-by-invoice, select the toggle. +1. Select **Payment methods**, then **Pay by invoice**. +1. To enable pay by invoice, select the toggle. 1. Confirm your billing contact details. If you need to change them, select **Change** and enter your new details. diff --git a/content/manuals/subscription/manage-seats.md b/content/manuals/subscription/manage-seats.md index 345547cc0d68..2c79e26522bc 100644 --- a/content/manuals/subscription/manage-seats.md +++ b/content/manuals/subscription/manage-seats.md @@ -32,7 +32,7 @@ To add seats: organization. 1. Select **Billing**. 1. Select **Add seats** and follow the on-screen instructions to complete -adding seats. Note, you can't use pay-by-invoice for purchasing additional +adding seats. Note, you can't use pay by invoice for purchasing additional seats. You must use a card or US bank account. > [!NOTE] From 0887c79a94b7b367b94012bcccc4ac90969f756a Mon Sep 17 00:00:00 2001 From: sarahsanders-docker Date: Tue, 23 Sep 2025 14:47:55 -0400 Subject: [PATCH 6/7] add sub tiers --- content/manuals/billing/payment-method.md | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/content/manuals/billing/payment-method.md b/content/manuals/billing/payment-method.md index bdb4ca29a4bc..362fe136eb20 100644 --- a/content/manuals/billing/payment-method.md +++ b/content/manuals/billing/payment-method.md @@ -175,10 +175,10 @@ the **Actions** icon. Then, select **Delete**. ## Enable pay by invoice -Pay by invoice is only available for subscription renewals on annual plans with -at least 25 seats, not initial payments. When you select this option, you'll -pay upfront for your first subscription period using a payment card or US bank -account. +Pay by invoice is available for Teams and Business customers with 25+ seats +on annual subscriptions, starting with your first renewal. When you select this +payment method, you'll pay upfront for your first subscription period using a +payment card or ACH bank transfer. At renewal time, instead of automatic payment, you'll receive an invoice via email that you must pay manually. Pay by invoice is not available for From 9acd4a040bece1309490c58f1b8d31975925fb47 Mon Sep 17 00:00:00 2001 From: sarahsanders-docker Date: Thu, 2 Oct 2025 14:19:50 -0400 Subject: [PATCH 7/7] fix 25 seat limit --- content/manuals/billing/payment-method.md | 6 ++++-- data/summary.yaml | 2 ++ 2 files changed, 6 insertions(+), 2 deletions(-) diff --git a/content/manuals/billing/payment-method.md b/content/manuals/billing/payment-method.md index 362fe136eb20..b4deb75836d1 100644 --- a/content/manuals/billing/payment-method.md +++ b/content/manuals/billing/payment-method.md @@ -175,8 +175,10 @@ the **Actions** icon. Then, select **Delete**. ## Enable pay by invoice -Pay by invoice is available for Teams and Business customers with 25+ seats -on annual subscriptions, starting with your first renewal. When you select this +{{< summary-bar feature_name="Pay by invoice" >}} + +Pay by invoice is available for Teams and Business customers with annual +subscriptions, starting with your first renewal. When you select this payment method, you'll pay upfront for your first subscription period using a payment card or ACH bank transfer. diff --git a/data/summary.yaml b/data/summary.yaml index f4f66e16b069..3f4ea49c5593 100644 --- a/data/summary.yaml +++ b/data/summary.yaml @@ -234,6 +234,8 @@ MSI installer: for: Administrators OATs: subscription: [Team, Business] +Pay by invoice: + subscription: [Team, Business] PKG installer: subscription: [Business] requires: Docker Desktop [4.36](/manuals/desktop/release-notes.md#4360) and later