Devices do not react on clicks - swipes only

[ormoran]

Hi!

Apologies if its a duplicate but I searched and haven't found anything similar :(
I have three issues to be specific:

• First and biggest is that both of the devices do not react on clicks (for example on app icons).
  On the iPad i can swipe between home pages though (on iPhone I cannot).
  On both I can open the top menu with swiping or with this button
  
  and navigate home with this one
  

• Also, (second issue) they seem to be very laggy (and Im doing everything locally). It takes up to 5 seconds for me to see the result of the swipe on the web interface after making it.
  Example provider logs from iPad - there are empty lines instead of "click records":
  
  The ControlFloor service though seems to be sending them:
  

• Last issue is, that when i try to switch quickly between devices the provider usually crashes with following log:
  

Devices: iPhone X (iOS 15.5), iPad Mini 4 (iOS 15.5).

Config:
devices: [ { udid: "07db6afc62aeb8a3c36d6e955ece47d191fa6c8c" uiWidth: 1536 uiHeight: 2048 videoMode: "app" controlCenterMethod: "topDown" } { udid: "2eca1f239adf2e3bf2e6522db2e40127075ee394" uiWidth: 1125 uiHeight: 2436 videoMode: "app" controlCenterMethod: "topDown" } ]

Server:

I understand that the description may seem chaotic and I'll be happy to answer any questions/provide more data.

Thx in advance!

[EvandroFranca]

I had a problem similar to this one. I noticed that in the config.json file, you are informing the screen resolution size in "uiWidth" and "uiHeight". You need to inform the viewport size of the device. You can google, for example, "iPhone X viewport size". I hope it helps with this issue

[michalorminski]

Hi @EvandroFranca ,

It helped. Thx! One Problem sovled. The animation is still choppy though and sometimes the device disconnects.

[EvandroFranca]

I was facing a similar issue. Have you builded both CFAgent and Vidstream apps on the devices using Xcode?

[ormoran]

yup