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fix : customer guide.md tools/fast report/basic guide.md tools/fast report/faq.md tools/rtm/faq.md tools/rtm/basic-guide.md tools/basic-guide.md tools/faq.md moved sql global price change from tools faq to tools basic guide (images too) customisation/sql-control-center
with help of markdownlint , adjusted all necessary lines
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docs/integration/e-commerce/FAQ.md

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## What or Which Transaction will be used for Setting ?
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![ch344](../../../static/img/integration/e-commerce/different/ch344.png)
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![e-commerce-settings](../../../static/img/integration/e-commerce/different/e-commerce-settings.png)
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| **Field** | **Description** |
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|--------------|---------------------------------------------------------------------------------|
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This happens when user :
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* Forget to **Map** the Itemcode in SQL Accounting
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* The **SKU** in platform are **Deleted**
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- Forget to **Map** the Itemcode in SQL Accounting
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- The **SKU** in platform are **Deleted**
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- Solution: **Sync** the Product again & **Map** again for all missing itemcode
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## How does the system handle Combo Peoduct in PLatforms ?
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* In SQL Accounting it use **BOM(Bill of Materials) Template** as Detail Itemcode to deduct.
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- In SQL Accounting it use **BOM(Bill of Materials) Template** as Detail Itemcode to deduct.
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- Below is Example Selling Mobile Phone with Power Bank :
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![ch345](../../../static/img/integration/e-commerce/different/ch345.png)
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![combo-product](../../../static/img/integration/e-commerce/different/combo-product.png)
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## Why Expired Date COlumn keep showing Wrong Date even after relogin to the platform ?
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- Solution :
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1. Click Windows , search Date & Time Settings
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2. Make sure You select correct **Time zone**
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![ch346](../../../static/img/integration/e-commerce/different/ch346.png)
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![system-date-time](../../../static/img/integration/e-commerce/different/system-date-time.png)
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3. Click Sync
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4. Try Relogin the platform again in SQL Accounting
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### How does the system post when Shipping Fees Charges is higher than Seller Paid Amount that causes the Escrow Amount becomes negative ?
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![ch347](../../../static/img/integration/e-commerce/different/ch347.png)
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![e-commerce-order-detail](../../../static/img/integration/e-commerce/different/e-commerce-order-detail.png)
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System will Post to **Sales CN** and set Qty in Negative (In the **Order Tab**).
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When Load in Income statement(.xls) files into **Payment Tab**, system will auto post to **Customer Refund**.
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This usually happens when Buyer is not at Home after a few attempts sent and seller decided to cancel the Order.
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![ch348](../../../static/img/integration/e-commerce/different/ch348.png)
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![cancelled-order](../../../static/img/integration/e-commerce/different/cancelled-order.png)
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### How System handle Payment Withdraw ?
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Try redownload again from shopee as shopee had updated the format.
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![ch349](../../../static/img/integration/e-commerce/different/ch349.png)
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![payments-date-incorrect](../../../static/img/integration/e-commerce/different/payments-date-incorrect.png)
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</details>
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When **2nd payment(Adjustment)**, if the amount is in negative, append to CN and Refund, if in positive, will raise Invoice(Adjustment value) and Payment.
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### Why the Invoice Amount is changes once Payment is loaded?
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It is due to Shipping Fee updated.
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Lazada actual Shipping Fee only known **after Payment** is Loaded.
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This happen when click too many times fetch. Just close whole window & try again
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</details>
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</details>

docs/usage/Asset/faq.md

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3. Useful life = *Balance of useful life* to be depreciate
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4. Start Process Depreciation from 01/01/2022
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**OR**
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__OR__
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### Method 2: Follow Original Cost and Acquire Date
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## Can the amortization of Intangible Assets like license use in Asset Module?
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Can. Just maintain as usual like **Tangible Asset** (Fixed Asset).
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For **Intangible Asset** (eg. goodwill, license), the **amortization calculation** is using **straight line method** can choose in the Asset Group. It is calculated by taking the difference between the cost of the asset and its anticipated salvage or book value and dividing that figure by the total number of years it will be used.
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Can. Just maintain as usual like __Tangible Asset__ (Fixed Asset).
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For __Intangible Asset__ (eg. goodwill, license), the __amortization calculation__ is using __straight line method__ can choose in the Asset Group. It is calculated by taking the difference between the cost of the asset and its anticipated salvage or book value and dividing that figure by the total number of years it will be used.
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## Can I import the asset list using Excel instead of key-in?
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Create new asset code to handle additional cost, eg.
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| **Asset Code** | **Description** | **Remark** |
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| __Asset Code__ | __Description__ | __Remark__ |
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|----------------|-----------------------------|---------------------|
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| MV-0001 | TOYOTA VIOS - BZZ 999 | Initial Purchase |
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| MV-0001A | TOYOTA VIOS - BZZ 999 | Additional Cost |
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:::info
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Don't mixed up the depreciation value between original and additional.
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:::
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## Cost in Maintain Asset Item should key-in as local currency or original currency (eg. purchase in USD)?
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Cost should key-in as **Local value**. So, depreciation value will calculated and posted in local value
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Cost should key-in as __Local value__. So, depreciation value will calculated and posted in local value.

docs/usage/Asset/guide.md

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tags: ["SQL Account", "Usage", "Submission"]
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---
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## Asset
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## Asset
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:::note Fixed Asset Module
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This is a **paid module**.
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| **Residual Value** | Currency/Float || Set the residual value for this asset |
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| **Status** | Selection || Default is Active. Can be set to Inactive with an inactive date |
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### Deprecaition Schedule
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1. Select the Frequency to generate the depreciation schedule by :-
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![deprSchedule](../../../static/img/usage/asset/assetBasicGuide/deprSchedule.jpg)
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### Project
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Set the depreciation allocation by Project (for Departmental/Cost Center purpose).
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![deprScheduleP1](../../../static/img/usage/asset/assetBasicGuide/deprScheduleP1.jpg)
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### History
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### History
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Add the important remarks in the asset history. For instances:
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a. who has borrow/ when has return this asset?
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![deprHistory](../../../static/img/usage/asset/assetBasicGuide/deprHistory.jpg)
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### Photo
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Add the asset photo.
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![assetPhoto](../../../static/img/usage/asset/assetBasicGuide/assetPhoto.jpg)
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### Attachments
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Add the attachments for an asset
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![assetAttach](../../../static/img/usage/asset/assetBasicGuide/assetAttach.jpg)
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## Process Depreciation
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__Menu: Asset | Process Depreciation...__
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*Menu: Asset | Process Depreciation...*
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### Asset Depreciation
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### Asset Depreciation
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![assetDateRange](../../../static/img/usage/asset/assetBasicGuide/assetDateRange.jpg)
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1. Select the process date range.
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:::note Tips:
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1. Process date range allows to select more than 1 month or 1 year to process the depreciation.
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## Open Depreciation
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__Menu: Asset | Open Depreciation...__
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*Menu: Asset | Open Depreciation...*
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![assetDisposal](../../../static/img/usage/asset/assetBasicGuide/assetDisposal.jpg)
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### General Tab
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1. Cost, Accum Depreciation,and Net Book Value are retrieve from Maintain Asset Item automatically.
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![generalTab-asset](../../../static/img/usage/asset/assetBasicGuide/generalTab-asset.jpg)
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### More Tab
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Enter detailed **Note**.
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![moreTab-asset](../../../static/img/usage/asset/assetBasicGuide/moreTab-asset.jpg)
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### Attachments
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Add more attachment files
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![attachmentsTab-asset](../../../static/img/usage/asset/assetBasicGuide/attachmentsTab-asset.jpg)
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## Print Yearly Analysis
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__Menu: Asset | Print Asset Analysis...__
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*Menu: Asset | Print Asset Analysis...*
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![assetAnalysis](../../../static/img/usage/asset/assetBasicGuide/assetAnalysis.jpg)
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![assetAnalysis-Report](../../../static/img/usage/asset/assetBasicGuide/assetAnalysis-Report.jpg)
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### Asset Analysis vs GL Balance Sheet Report
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### Asset Analysis vs GL Balance Sheet Report
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1. At GL | Print Balance Sheet Statement..., choose the Balance Sheet Format : **This Year - 3 columns**
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## Print Asset Disposal Listing
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*Menu: Asset | Print Asset Disposal Listing...*
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![assetDisposalList](../../../static/img/usage/asset/assetBasicGuide/assetDisposalList.jpg)
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| **FA.ITEM.OPF.DeprSche** | Maintain Asset Item – Depreciation Schedule tab |
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| **FA.ITEM.OPF.Project** | Maintain Asset Item – Project tab |
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| Furniture | Furniture & Fittings | 1 | 200-200 | 200-205 | 923-000 | 530-999 | 980-999 |
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| MV | Motor Vehicle | 1 | 200-400 | 200-405 | 923-000 | 530-999 | 980-999 |
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- **FA.ITEM.OPF**
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| **DeprFrequency** | 1 (Integer) | Depreciation frequency options:<ul><li>1: Monthly</li><li>2: Quarterly</li><li>3: Half Yearly</li><li>4: Yearly</li></ul> |
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| **Residual** | Float | Resellable value |
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- **Example**
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| **Code** | **Description** | **Asset Group** | **Agent** | **Area** | **AcquireDate** | **Cost** | **UsefulLife** | **DeprFrequency** | **Residual** |
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| FF-002 | Meeting Table | Furniture | ---- | KL | 23/01/20021 | 15,000.00 | 10 | 2 (Quarterly) | 0.01 |
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| MV-001 | TOYOTA VIOS 1.5 / RED | MV | YUKI | SEL | 17/03/2020 | 88,000.00 | 5 | 4 (Yearly) | 30,000.00 |
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- **FA.ITEM.OPF.DeprSche**
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| **Description**| 160 | Depreciation description |
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- **Monthly**
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| No. of Rows | Useful life × 12 months | 5 × 12 = 60 |
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| Amount per Row (RM) | (Cost – Residual) ÷ No. of Rows | (88,000 – 30,000) ÷ 60 = 966.67 |
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- **Example**
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![assetImport-faItemOpf](../../../static/img/usage/asset/assetBasicGuide/assetImport-faItemOpf.jpg)
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**4.FA.ITEM.OPF.Project(Maintain Asset Item-Project)**
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- **4.FA.ITEM.OPF.Project(Maintain Asset Item-Project)**
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| **Code** | **Project** | **Rate** |
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![filesImportExecute](../../../static/img/usage/asset/assetBasicGuide/filesImportExecute.jpg)
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## Generate Asset Opening vs GL Maintain Opening Balancec Report
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## Generate Asset Opening vs GL Maintain Opening Balancec Report
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*Menu: Asset | Maintain Asset Item...*
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![previewAsset](../../../static/img/usage/asset/assetBasicGuide/previewAsset.jpg)
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![Opening](../../../static/img/usage/asset/assetBasicGuide/Opening.jpg)
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![Opening](../../../static/img/usage/asset/assetBasicGuide/Opening.jpg)
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3. With the **Asset Opening Breakdown** in the report, it helps you to ensure the asset data inputs are correctly recorded in Maintain Asset Item.
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docs/usage/Customer/Report.md

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10. **Apply**
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![86](../../../static/img/usage/customer/customerFaq/85.png)
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![86](../../../static/img/usage/customer/customerFaq/85.png)

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