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fix : minor fixes in tools and inquiry
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docs/usage/Tools/RTM/basic-guide.md

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title: RTM Guide
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description: How to do custom reports
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description: How to do custom reports in report builder
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slug: /usage/tools/rtm/guide
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tags: ["SQL Account", "Usage", "Tools"]
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---

docs/usage/Tools/RTM/faq.md

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title: RTM FAQ
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description: How to do custom reports
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description: Frequently Asked Questions in report builder
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slug: /usage/tools/rtm/faq
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tags: ["SQL Account", "Usage", "Tools"]
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2. Click on the place to be print/shown
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3. At the Properties for XXXXXX, look for Identity | UserName & change the Name you like (Only Alphanumeric & no spacing)
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## Why when Export to PDF format the Company Logo look "ugly"?
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## Why when Export to PDF format the Company Logo looks "ugly"?
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![image-compression-level-1](../../../../static/img/usage/tools/rtm-faq/image-compression-level-1.jpg)
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docs/usage/Tools/basic-guide.md

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title: Tools Guide
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description: Maintenance
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description: Components and Functions in Tools
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slug: /usage/tools/guide
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tags: ["SQL Account", "Usage", "Tools"]
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4. Click Save. Your new user account is now created.
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:::success info
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:::info info
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SQL User license is per concurrent basis (i.e. how many users can login to the system at the same time). This mean that if you have 5 staffs in the office who can access SQL but you only 3 license for 3 concurrent users, you can still maintain all 5 users in the system but only 3 users can login and access at the same time.
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:::
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:::
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### User Access Right
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2. Setting on value to be adjust
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:::note
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:::info note
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Scenario: You are trying to reduce price due to removal of GST (6% > 0%)
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:::
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:::
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![5](../../../static/img/usage/tools/tools-basic-guide/5b.png)
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#### Scenario 2
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:::note
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:::info note
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Customer Invoice **billing in USD, Payment paid in your Foreign USD Bank**
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*([Advance Currency](../../usage/tools/faq#advanced-currency-module) modules required)*
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#### Scenario 3
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:::note
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:::info note
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Customer Invoice **billing in USD**, but **payment in others currency** eg SGD / RMB / EURO
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:::
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## Maintain Project (Required Project Module)
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:::note
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:::info note
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This is an extra module , which means have to buy , may contact customer support to purchase.
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:::
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![143](../../../static/img/usage/tools/tools-basic-guide/143.png)
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:::note
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:::info note
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6 Columns = up to 6 projects
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4. Login **Gmail Address** that you set in maintain user **Open ID (Google)**
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:::info[note]
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:::info[note]
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- This step is for those send by **whatsapp** and **not use Gmail** to receive notification
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- Those use **Gmail Address** to receive notification and approve can jump to **Step 6**
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- This step is for those send by **whatsapp** and **not use Gmail** to receive notification
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- Those use **Gmail Address** to receive notification and approve can jump to **Step 6**
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:::
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:::
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![13](../../../static/img/usage/tools/tools-basic-guide/13.png)
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![13](../../../static/img/usage/tools/tools-basic-guide/13.png)
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5. Enter your Gmail Password
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- **Senario 1 : Use Same Gmail to Receive Notification and Give Approval**
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```
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Your Gmail address is : `XXXXXX@gmail.com`
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1. Open ID (Google) : `XXXXXX@gmail.com`
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2. Email : **Left as blank**
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```
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![5](../../../static/img/usage/tools/tools-basic-guide/51.png)
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- **Senario 2 : Use Different email to received notification and give approval**
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```
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- To Give Approval Gmail Address is : `XXXXXX@gmail.com`
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- To Received notification Address is : `XXXXXX@estream.com`
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```
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1. Open ID (Google) : Put your gmail address XXXXXX@gmail.com
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2. Email : XXXXXX@estream.com
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1. Open ID (Google) : Put your gmail address `XXXXXX@gmail.com`
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2. Email : `XXXXXX@estream.com`
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![6](../../../static/img/usage/tools/tools-basic-guide/61.png)
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## Maintain Withholding Tax
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Menu : Tools | Maintain Withholding Tax...
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*Menu : Tools | Maintain Withholding Tax...*
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### Create Withholding Tax Code
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1. Click New.
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2. Input the following data:
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| Field Name | Explanation | Remark |
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|-------------------|----------------------------------------------|------------------------------------------------------------------------|
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| **Code** | Set a code | WTH-TAX15 |
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| **Description** | Describe the meaning/usage of this code | Withholding Tax 15% |
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| **Tax Rate** | Withholding Tax Rate | 15% |
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| **Tax Account (DR)** | Set to Withholding Tax Expense account | At GL\Maintain Account, create the Withholding Tax Expense account under **Expenses** |
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| **Tax Account (CR)** | Set to Withholding Tax Payable account | At GL\Maintain Account, create the Withholding Tax Payable account under **Current Liabilities** |
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| Field Name | Explanation | Remark |
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|-------------------|----------------------------------------------|------------------------------------------------------------------------|
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| **Code** | Set a code | WTH-TAX15 |
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| **Description** | Describe the meaning/usage of this code | Withholding Tax 15% |
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| **Tax Rate** | Withholding Tax Rate | 15% |
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| **Tax Account (DR)** | Set to Withholding Tax Expense account | At GL\Maintain Account, create the Withholding Tax Expense account under **Expenses** |
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| **Tax Account (CR)** | Set to Withholding Tax Payable account | At GL\Maintain Account, create the Withholding Tax Payable account under **Current Liabilities** |
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![withholding-tax](../../../static/img/usage/tools/tools-basic-guide/withholding-tax.jpg)
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![withholding-tax](../../../static/img/usage/tools/tools-basic-guide/withholding-tax.jpg)
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3. Click on Save.
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## Maintain Company Category
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Menu: Tools | Maintain Company Category...
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*Menu: Tools | Maintain Company Category...*
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1. Company Category usually use to categorize the customer/supplier. For example, 3rd Parties-Domestic, 3rd Parties-Export, Intercompany, etc.
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2. It is very useful when you are try to apply the reports by Company Category.
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### Create New Company CAtegory
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* Screenshot below is the Company Category entry form.
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- Screenshot below is the Company Category entry form.
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![maintain-company-category-entry](../../../static/img/usage/tools/tools-basic-guide/maintain-company-category-entry.jpg)
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## Maintain Tariff
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Menu: Tools | Maintain Tariff...
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*Menu: Tools | Maintain Tariff...*
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- Tariff classification is a complex yet extremely important aspect of **cross-border trading**.
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## Print Audit Trail
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- Menu: Tools | Print Audit Trail...
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*Menu: Tools | Print Audit Trail...*
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> All questions regarding who created, edited, or deleted the data, and when, can be answered through the Print Audit Trails.
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> All questions regarding who created, edited, or deleted the data, and when, can be answered through the Print Audit Trails.
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![audit-trail](../../../static/img/usage/tools/tools-basic-guide/audit-trail.jpg)
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Menu: Tools | Analyse Data Integrity...
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:::Warning NOTE:
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RUN Analyse Data Integrity ONLY when you have at least 1-3 hours for operations in company and SQL Account to be fully stop...
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:::warning
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RUN Analyse Data Integrity ONLY when you have at least **1-3 hours** for operations in company and SQL Account to be **fully stop**...
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To analyse the data integrity check. It is recommended to perform this action **weekly** or **monthly**
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</details>
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1. Reposting might took longer time to perform repost for the documents selected.
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### Create new field (DIY Fields Module)
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:::info DIY Fields
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This is a paid module.
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> More Customisations at [SQL Control Center](../../usage/customisation/sqlControlCenter)
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> More Customisations at [SQL Control Center](/usage/customisation/sqlControlCenter)

docs/usage/Tools/faq.md

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title: Tools FAQ
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description: Tools Related FAQ
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description: Frequently Asked Questions in Tools
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slug: /usage/tools/faq
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tags: ["SQL Account", "Usage", "Tools","Currency","Module"]
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![5](../../../static/img/usage/tools/tools-faq/5e.png)
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vice versa for Official Receipt
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docs/usage/inquiry.md

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### Access Control in Account Inquiry
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*Tools | Maintain User...*
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## SQL Power Search
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*Inquiry | SQL Power Search*
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A powerful search with keywords in the company database.
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![sql-power-search](../../static/img/usage/inquiry/sql-power-search.jpg)

docs/usage/myinvois/mandatory-fields.md

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![maintain-supplier-classification](../../../static/img/usage/myinvois/guide/maintain-supplier-classification.png)
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5. Click on **Tax** tab, and fill in supplier tax info according to [guide](#customer--supplier-tax-info).
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5. Click on **Tax** tab, and fill in supplier tax info according to [customer/supplier tax info](#customer--supplier-tax-info).
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## Info Request in Maintain Customer/Supplier
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