Call out time_out error when the script is taking too long to process the request

[hazemhamedhs]

Currently, if you passed a large file to generate a signature request, the timeout error that PHP enviroment calls out is getting logged in HS API dashoard as well as the callback event as the following:
{ "error": { "error_msg": "No client id provided", "error_name": "bad_request" } }

In this case, and unitl the fix is out. We recommend the following:

Split the file into smaller chunks so HelloSign can handle converting those files faster than one one big file.
Increase your timeout limit in yourphp.ini file. Something like:
Look for max_execution_time directive.
; Maximum execution time of each script, in seconds
; http://php.net/max-execution-time
; Note: This directive is hardcoded to 0 for the CLI SAPI
max_execution_time = 30
Set the value for max_execution_time in seconds.
max_execution_time = 300

Internal case ZD # 11387288