diff --git a/docs/Troubleshooting/Cloud-has-moved.md b/docs/Troubleshooting/Cloud-has-moved.md new file mode 100644 index 0000000..f364cc0 --- /dev/null +++ b/docs/Troubleshooting/Cloud-has-moved.md @@ -0,0 +1,45 @@ +# FusionReactor Has Moved + +We've relocated to a new address. If you're seeing this page or having trouble accessing the site, you may need to clear your browser cache for **app.fusionreactor.io**. + +**New location:** [app.fusionreactor.io](https://app.fusionreactor.io) + +--- + +## How to Clear Your Cache + +### Google Chrome +1. Press `Ctrl+Shift+Delete` (Windows/Linux) or `Cmd+Shift+Delete` (Mac). +2. Set time range to **"All time"**. +3. Check **"Cached images and files"**. +4. Click **"Delete data"**, then revisit [app.fusionreactor.io](https://app.fusionreactor.io). + +### Firefox +1. Press `Ctrl+Shift+Delete` (Windows/Linux) or `Cmd+Shift+Delete` (Mac). +2. Set time range to **"Everything"**. +3. Check **"Cache"**. +4. Click **"Clear Now"**, then revisit [app.fusionreactor.io](https://app.fusionreactor.io). + +### Safari +1. Go to **Safari > Settings > Privacy**. +2. Click **"Manage Website Data"**. +3. Search for **fusionreactor** and click **"Remove"**. +4. Revisit [app.fusionreactor.io](https://app.fusionreactor.io). + +### Microsoft Edge +1. Press `Ctrl+Shift+Delete`. +2. Set time range to **"All time"**. +3. Check **"Cached images and files"**. +4. Click **"Clear now"**, then revisit [app.fusionreactor.io](https://app.fusionreactor.io). + +### Quick Hard Refresh (All Browsers) +On the [app.fusionreactor.io](https://app.fusionreactor.io) page, press: + +- `Ctrl+Shift+R` (Windows/Linux) +- `Cmd+Shift+R` (Mac) + +This forces the browser to bypass the cache and reload everything fresh. + +--- + +> **Still having trouble?** Try opening [app.fusionreactor.io](https://app.fusionreactor.io) in a private/incognito window. If that works, a full cache clear will fix the issue. \ No newline at end of file diff --git a/mkdocs.yml b/mkdocs.yml index 7376d0b..685992d 100644 --- a/mkdocs.yml +++ b/mkdocs.yml @@ -423,7 +423,7 @@ nav: - Sessions: Data-insights/Features/UEM/Sessions.md - Data-insights/Features/UEM/Settings.md - FAQs & troubleshooting: - - Cloud: + - Cloud: - Troubleshooting/logging-regex-pattern-hints.md - Troubleshooting cloud connections: Troubleshooting/trouble.md - Troubleshooting/Cloud-historical-data.md @@ -432,6 +432,7 @@ nav: - Troubleshooting/Cloud-find-slow-pages.md - Troubleshooting/Cloud-offline.md - Troubleshooting/cloud-storing-logs.md + - FusionReactor Cloud Has Moved: Troubleshooting/Cloud-has-moved.md - On-Premise: - Troubleshooting/Known-Issues/Web-Sockets-In-WildFly.md #onprem - Troubleshooting/Resetting-Instance-Password.md #onprem