Service non disponible!

[MaxiReglisse]

this issue is quite similar to the #39 : i can not load a map when i click on "voir la carte" (Montpellier).
my conf is :

Numéro de version -> 3.2pre171102
URL du serveur WMS -> http://qgiserver/cgi-bin/qgis_mapserv.fcgi
Version de QGIS Server -> ≥ 2.18
Répertoire racine du cache -> /tmp/
Chemin vers le répertoire local -> ../install/qgis/

the error message is "Service non disponible!", and i see nothing in the logs...
from the lizmap container, i can ping qgiserver, the qgis server container (after adding iputils-ping). i also test fcgi with a little test.fcgi script, it is also ok.
i had a similar problem with an other Lizmap instance, without Docker. The problem was solved with the ExecCGI option in the ScriptAlias directive of apache2.
any help would be appreciated.

[MaxiReglisse]

found something in /var/log/apache2/qgis-server-access.log (qgis container)... but it is not an error.

172.18.0.3 - - [26/Jan/2018:08:43:09 +0000] "GET /cgi-bin/qgis_mapserv.fcgi?map=%2Fvar%2Fwww%2Fwebsig%2Flizmap%2Finstall%2Fqgis%2Fmontpellier%2Eqgs&request=GetCapabilities&service=WFS HTTP/1.0" 200 424 "-" "-"

idem in /var/log/apache2/access.log (lizmap container) :

172.20.74.124 - - [26/Jan/2018:08:44:00 +0000] "GET /websig/lizmap/www/admin.php/admin/logs/detail HTTP/1.1" 200 1996 "http://lizmap-test.umrthema.univ-fcomte.fr/websig/lizmap/www/admin.php/admin/logs/" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/63.0.3239.84 Chrome/63.0.3239.84 Safari/537.36"

[pclastre]

I have the same issue.
If i change the qgis-server version in my docker-compose file, i can load and correctly display old qgis project (made with qgis 2.14)
I checked in the qgis-server logs, and found some warning message about possible trouble with a qgis project not built with the same qgis-server version.

My conclusion is that you should rebuild your project with a qgis having the same version as the qgis-server your are using in your containers.

On the other hand, i modified the yml file to expose the qgiserver ports on the host. Then tried to query a map from my web browser with a query like: http://my_ip:my_port/cgi-bin/qgis_mapserv.fcgi?REQUEST=GetMap&MAP=a_project.qgs. With the 2.14LTR qgisserver version, i got an answer. With the 2.18, i got an error message (service not available). Therefore, i'm not sure the solution you may follow. I guess there's a problem with the 2.18 qgiserver image ...

Hope this help somewhere

[jancelin]

hi,
I'll need to see the docker-composer.yml

[pclastre]

Here is the docker-compose.yml file version: '2' services: #---Lizmap & Qgis-server------------- lizmap: image: jancelin/docker-lizmap:latest restart: always ports: - 81:80 - 443:443 volumes: - /home/donnees/source_ar/0_InterfacesWeb/lizmap_data:/home - /tmp/lizmap_config:/var/www/websig/lizmap/var - /tmp/lizmap_tmp:/tmp links: - qgiserver:qgiserver ##Pensez à changer l'URL WMS dans le back-office de lizmap: http://qgiserver/cgi-bin/qgis_mapserv.fcgi qgiserver: image: jancelin/qgis-server:2.14LTR-wfsOutputExtension restart: always volumes: - /home/donnees/source_ar/0_InterfacesWeb/lizmap_data:/home ports: - 82:80 expose: - 80 In this configuration, both containers are fully functionnal If i switch to the qgis-server :2.18-wfsOutputExtension, lizmap is ok, but qgisserver is not : « service non disponible », and none of the available project are loadable in the browser. Thanks

[jancelin]

How does it feel with this query by changing the "my_ip" and "myQgisProject" with the right values:

https://my_ip:82/cgi-bin/qgis_mapserv.fcgi?map=/home/myQgisProject.qgs&service=WMS&request=GetCapabilities

[pclastre]

with 2.14LTR qgiserver, It returns a long xml files (layers list, bouding box, project title ...)
with 2.18 qgiserver, the returned error is:
This XML file does not appear to have any style information associated with it. The document tree is shown below.

Service unknown or unsupported

[jancelin]

this is a project made with qgis 2.18?

[pclastre]

no. It was made with the Qgis 2.14

[jancelin]

you can test with a project in 2.18?
the headers are changed

[pclastre]

I have exactly the same error message:

Service unknown or unsupported

[pclastre]

By the way, the 2.18 project i just tested is loading fine in an old 2.14 lizmap+qgisserver container.
So, i cannot incriminate the project itself

[jancelin]

do : docker ps -a
that does a:
docker exec container_name_qgis2.18 sh -c "ls -l /home"

[pclastre]

The container is running CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES 4d6768091e1d jancelin/docker-lizmap:latest "/bin/sh -c /start.sh" About an hour ago Up About an hour 0.0.0.0:443->443/tcp, 0.0.0.0:81->80/tcp dockerlizmapmaster_lizmap_1 05f10c323d4b jancelin/qgis-server:2.18-wfsOutputExtension "/bin/sh -c /start.sh" About an hour ago Up About an hour 0.0.0.0:82->80/tcp dockerlizmapmaster_qgiserver_1 5 And the mounted volume shows the expected files docker exec 05f10 sh -c "ls -l /home" total 52 drwxrwxrwx 2 root root 4096 Sep 29 14:43 AGROCLIM drwxrwxrwx 2 root root 4096 Nov 28 09:05 BIOSP drwxr-xr-x 2 12133 root 4096 Sep 19 2014 CAPTE drwxrwxrwx 2 root root 4096 Feb 2 2016 ECODEV drwxrwxrwx 7 root root 12288 Jan 25 2017 EMMAH drwxr-xr-x 2 13007 root 4096 Jan 28 2016 PSH drwxr-xr-x 2 13008 root 4096 Oct 14 2016 UAPV drwxrwxrwx 2 root root 12288 Feb 28 09:31 URBANSIMUL drwxrwxrwx 3 3039 300 4096 Jan 9 08:53 URFM-UEFM

[jancelin]

you added the subfolders to GetCapabilities?
ex:
https://my_ip:82/cgi-bin/qgis_mapserv.fcgi?map=/home/AGROCLIM/myQgisProject.qgs&service=WMS&request=GetCapabilities

[pclastre]

Yes. Otherwise, the project file is not found and i get an error : <ServerException>Project file error</ServerException>