[Bug] Can't access volume folders | TrueNAS scale

[mawanda-jun]

Current Behavior

I'm trying to run this image in TrueNAS Electric Eel (24.10) but I really can't access my mounted folders from the GUI (I can through attached shell). This is my docker compose:

services:
  makemkv:
    container_name: makemkv
    environment:
      - USER_ID=568
      - GROUP_ID=568
      - TZ=Europe/Rome
    image: jlesage/makemkv
    ports:
      - '5800:5800'
    volumes:
      - /mnt/something/configs/makemkv:/config:rw
      - /mnt/something/media/movies:/media/movies:rw
      - /mnt/something/media/tv:/media/tv:rw

It goes without saying that I need to use the default apps user app, which is commonly registered as the 568 id.

When attaching to the running container, the user id gives is the 0 (root), but I can access all my files in the mounted directories (and subdirectories). However, when I try to access them through the WebUI I'm getting this permission denied in the logs:

2025-04-13 19:07:30.915943+00:00[app         ] inotify_add_watch(/media/movies/BD full) failed: (Permission denied)
2025-04-13 19:07:43.391163+00:00[app         ] inotify_add_watch(/media/tv/Film) failed: (Permission denied)

I tried debugging the code but I resulted asking it here. What can I do, and is it a bug or am I missing smt in the configuration?

Thank you in advance!

Expected Behavior

No response

Steps To Reproduce

No response

Environment

• OS:
• OS version:
• CPU:
• Docker version:
• Device model:
• Browser/OS:

Container creation

services:
makemkv:
container_name: makemkv
environment:
- USER_ID=568
- GROUP_ID=568
- TZ=Europe/Rome
image: jlesage/makemkv
ports:
- '5800:5800'
volumes:
- /mnt/something/configs/makemkv:/config:rw
- /mnt/something/media/movies:/media/movies:rw
- /mnt/something/media/tv:/media/tv:rw

Container log

2025-04-13 19:07:01.990457+00:00[init        ] container is starting...
2025-04-13 19:07:01.990538+00:00[cont-env    ] loading container environment variables...
2025-04-13 19:07:01.993893+00:00[cont-env    ] APP_NAME: loading...
2025-04-13 19:07:01.996883+00:00[cont-env    ] APP_VERSION: loading...
2025-04-13 19:07:01.999325+00:00[cont-env    ] DISPLAY: executing...
2025-04-13 19:07:02.003635+00:00[cont-env    ] DISPLAY: terminated successfully.
2025-04-13 19:07:02.004029+00:00[cont-env    ] DISPLAY: loading...
2025-04-13 19:07:02.007157+00:00[cont-env    ] DOCKER_IMAGE_PLATFORM: loading...
2025-04-13 19:07:02.010229+00:00[cont-env    ] DOCKER_IMAGE_VERSION: loading...
2025-04-13 19:07:02.013074+00:00[cont-env    ] EGL_LOG_LEVEL: executing...
2025-04-13 19:07:02.018265+00:00[cont-env    ] EGL_LOG_LEVEL: terminated successfully.
2025-04-13 19:07:02.018682+00:00[cont-env    ] EGL_LOG_LEVEL: loading...
2025-04-13 19:07:02.021349+00:00[cont-env    ] GSK_RENDERER: executing...
2025-04-13 19:07:02.024157+00:00[cont-env    ] GSK_RENDERER: terminated successfully.
2025-04-13 19:07:02.024508+00:00[cont-env    ] GSK_RENDERER: loading...
2025-04-13 19:07:02.027027+00:00[cont-env    ] GTK2_RC_FILES: executing...
2025-04-13 19:07:02.031648+00:00[cont-env    ] GTK2_RC_FILES: terminated successfully.
2025-04-13 19:07:02.032106+00:00[cont-env    ] GTK2_RC_FILES: not setting variable.
2025-04-13 19:07:02.033351+00:00[cont-env    ] GTK_THEME: executing...
2025-04-13 19:07:02.037457+00:00[cont-env    ] GTK_THEME: terminated successfully.
2025-04-13 19:07:02.037814+00:00[cont-env    ] GTK_THEME: not setting variable.
2025-04-13 19:07:02.039026+00:00[cont-env    ] HOME: loading...
2025-04-13 19:07:02.041456+00:00[cont-env    ] PULSE_CONFIG_PATH: executing...
2025-04-13 19:07:02.045524+00:00[cont-env    ] PULSE_CONFIG_PATH: terminated successfully.
2025-04-13 19:07:02.045865+00:00[cont-env    ] PULSE_CONFIG_PATH: not setting variable.
2025-04-13 19:07:02.047033+00:00[cont-env    ] PULSE_COOKIE: executing...
2025-04-13 19:07:02.051120+00:00[cont-env    ] PULSE_COOKIE: terminated successfully.
2025-04-13 19:07:02.051483+00:00[cont-env    ] PULSE_COOKIE: not setting variable.
2025-04-13 19:07:02.052646+00:00[cont-env    ] PULSE_SERVER: executing...
2025-04-13 19:07:02.056911+00:00[cont-env    ] PULSE_SERVER: terminated successfully.
2025-04-13 19:07:02.057442+00:00[cont-env    ] PULSE_SERVER: not setting variable.
2025-04-13 19:07:02.058401+00:00[cont-env    ] QT_STYLE_OVERRIDE: executing...
2025-04-13 19:07:02.062505+00:00[cont-env    ] QT_STYLE_OVERRIDE: terminated successfully.
2025-04-13 19:07:02.062852+00:00[cont-env    ] QT_STYLE_OVERRIDE: not setting variable.
2025-04-13 19:07:02.064245+00:00[cont-env    ] SUP_GROUP_IDS_INTERNAL: executing...
2025-04-13 19:07:02.071088+00:00[cont-env    ] SUP_GROUP_IDS_INTERNAL: terminated successfully.
2025-04-13 19:07:02.071497+00:00[cont-env    ] SUP_GROUP_IDS_INTERNAL: not setting variable.
2025-04-13 19:07:02.073346+00:00[cont-env    ] TAKE_CONFIG_OWNERSHIP: loading...
2025-04-13 19:07:02.076144+00:00[cont-env    ] XDG_CACHE_HOME: loading...
2025-04-13 19:07:02.079075+00:00[cont-env    ] XDG_CONFIG_HOME: loading...
2025-04-13 19:07:02.081633+00:00[cont-env    ] XDG_DATA_HOME: loading...
2025-04-13 19:07:02.084325+00:00[cont-env    ] XDG_RUNTIME_DIR: loading...
2025-04-13 19:07:02.086899+00:00[cont-env    ] XDG_STATE_HOME: loading...
2025-04-13 19:07:02.089098+00:00[cont-env    ] container environment variables initialized.
2025-04-13 19:07:02.089155+00:00[cont-secrets] loading container secrets...
2025-04-13 19:07:02.089211+00:00[cont-secrets] container secrets loaded.
2025-04-13 19:07:02.089241+00:00[cont-init   ] executing container initialization scripts...
2025-04-13 19:07:02.091228+00:00[cont-init   ] 10-certs.sh: executing...
2025-04-13 19:07:02.095164+00:00[cont-init   ] 10-certs.sh: terminated successfully.
2025-04-13 19:07:02.096248+00:00[cont-init   ] 10-check-app-niceness.sh: executing...
2025-04-13 19:07:02.098115+00:00[cont-init   ] 10-check-app-niceness.sh: terminated successfully.
2025-04-13 19:07:02.099331+00:00[cont-init   ] 10-clean-logmonitor-states.sh: executing...
2025-04-13 19:07:02.101802+00:00[cont-init   ] 10-clean-logmonitor-states.sh: terminated successfully.
2025-04-13 19:07:02.102816+00:00[cont-init   ] 10-clean-tmp-dir.sh: executing...
2025-04-13 19:07:02.105629+00:00[cont-init   ] 10-clean-tmp-dir.sh: terminated successfully.
2025-04-13 19:07:02.106670+00:00[cont-init   ] 10-fontconfig-cache-dir.sh: executing...
2025-04-13 19:07:02.108627+00:00[cont-init   ] 10-fontconfig-cache-dir.sh: terminated successfully.
2025-04-13 19:07:02.109653+00:00[cont-init   ] 10-init-users.sh: executing...
2025-04-13 19:07:02.138892+00:00[cont-init   ] 10-init-users.sh: terminated successfully.
2025-04-13 19:07:02.140052+00:00[cont-init   ] 10-nginx.sh: executing...
2025-04-13 19:07:02.159429+00:00[cont-init   ] 10-nginx.sh: terminated successfully.
2025-04-13 19:07:02.160739+00:00[cont-init   ] 10-openbox.sh: executing...
2025-04-13 19:07:02.285208+00:00[cont-init   ] 10-openbox.sh: terminated successfully.
2025-04-13 19:07:02.286537+00:00[cont-init   ] 10-pkgs-mirror.sh: executing...
2025-04-13 19:07:02.289031+00:00[cont-init   ] 10-pkgs-mirror.sh: terminated successfully.
2025-04-13 19:07:02.290238+00:00[cont-init   ] 10-pulse.sh: executing...
2025-04-13 19:07:02.294536+00:00[cont-init   ] 10-pulse.sh: terminated successfully.
2025-04-13 19:07:02.295752+00:00[cont-init   ] 10-set-tmp-dir-perms.sh: executing...
2025-04-13 19:07:02.298477+00:00[cont-init   ] 10-set-tmp-dir-perms.sh: terminated successfully.
2025-04-13 19:07:02.299674+00:00[cont-init   ] 10-vnc-password.sh: executing...
2025-04-13 19:07:02.301765+00:00[cont-init   ] 10-vnc-password.sh: terminated successfully.
2025-04-13 19:07:02.302854+00:00[cont-init   ] 10-web-data.sh: executing...
2025-04-13 19:07:02.313372+00:00[cont-init   ] 10-web-data.sh: terminated successfully.
2025-04-13 19:07:02.314568+00:00[cont-init   ] 10-webauth.sh: executing...
2025-04-13 19:07:02.319266+00:00[cont-init   ] 10-webauth.sh: terminated successfully.
2025-04-13 19:07:02.320644+00:00[cont-init   ] 10-x11-unix.sh: executing...
2025-04-13 19:07:02.324554+00:00[cont-init   ] 10-x11-unix.sh: terminated successfully.
2025-04-13 19:07:02.325800+00:00[cont-init   ] 10-xdg-runtime-dir.sh: executing...
2025-04-13 19:07:02.330669+00:00[cont-init   ] 10-xdg-runtime-dir.sh: terminated successfully.
2025-04-13 19:07:02.331974+00:00[cont-init   ] 15-cjk-font.sh: executing...
2025-04-13 19:07:02.336102+00:00[cont-init   ] 15-cjk-font.sh: terminated successfully.
2025-04-13 19:07:02.337752+00:00[cont-init   ] 15-install-pkgs.sh: executing...
2025-04-13 19:07:02.340050+00:00[cont-init   ] 15-install-pkgs.sh: terminated successfully.
2025-04-13 19:07:02.341377+00:00[cont-init   ] 54-check-optical-drive.sh: executing...
2025-04-13 19:07:02.342947+00:00[cont-init   ] 54-check-optical-drive.sh: looking for usable optical drives...
2025-04-13 19:07:02.347068+00:00[cont-init   ] 54-check-optical-drive.sh: no usable optical drives found.
2025-04-13 19:07:02.348831+00:00[cont-init   ] 54-check-optical-drive.sh: terminated successfully.
2025-04-13 19:07:02.350140+00:00[cont-init   ] 55-makemkv.sh: executing...
2025-04-13 19:07:02.357947+00:00[cont-init   ] 55-makemkv.sh: checking for new beta key...
2025-04-13 19:07:03.626225+00:00[cont-init   ] 55-makemkv.sh: registration key already up-to-date.
2025-04-13 19:07:03.646519+00:00[cont-init   ] 55-makemkv.sh: terminated successfully.
2025-04-13 19:07:03.648589+00:00[cont-init   ] 56-autodiscripper.sh: executing...
2025-04-13 19:07:03.655108+00:00[cont-init   ] 56-autodiscripper.sh: terminated successfully.
2025-04-13 19:07:03.656526+00:00[cont-init   ] 85-take-config-ownership.sh: executing...
2025-04-13 19:07:03.674919+00:00[cont-init   ] 85-take-config-ownership.sh: terminated successfully.
2025-04-13 19:07:03.676008+00:00[cont-init   ] 89-info.sh: executing...
2025-04-13 19:07:03.678039+00:00╭――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――╮
2025-04-13 19:07:03.678939+00:00│                                                                      │
2025-04-13 19:07:03.679731+00:00│ Application:           MakeMKV                                       │
2025-04-13 19:07:03.680520+00:00│ Application Version:   1.18.1                                        │
2025-04-13 19:07:03.681304+00:00│ Docker Image Version:  25.04.1                                       │
2025-04-13 19:07:03.682066+00:00│ Docker Image Platform: linux/amd64                                   │
2025-04-13 19:07:03.682830+00:00│                                                                      │
2025-04-13 19:07:03.683789+00:00╰――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――――╯
2025-04-13 19:07:03.684658+00:00[cont-init   ] 89-info.sh: terminated successfully.
2025-04-13 19:07:03.684911+00:00[cont-init   ] all container initialization scripts executed.
2025-04-13 19:07:03.686798+00:00[init        ] giving control to process supervisor.
2025-04-13 19:07:03.688557+00:00[supervisor  ] loading services...
2025-04-13 19:07:03.688585+00:00[supervisor  ] loading service 'default'...
2025-04-13 19:07:03.688752+00:00[supervisor  ] loading service 'logrotate'...
2025-04-13 19:07:03.693043+00:00[supervisor  ] loading service 'logmonitor'...
2025-04-13 19:07:03.694313+00:00[supervisor  ] service 'logmonitor' is disabled.
2025-04-13 19:07:03.694343+00:00[supervisor  ] loading service 'app'...
2025-04-13 19:07:03.701637+00:00[supervisor  ] loading service 'gui'...
2025-04-13 19:07:03.701691+00:00[supervisor  ] loading service 'certsmonitor'...
2025-04-13 19:07:03.704346+00:00[supervisor  ] service 'certsmonitor' is disabled.
2025-04-13 19:07:03.704395+00:00[supervisor  ] loading service 'xcompmgr'...
2025-04-13 19:07:03.704502+00:00[supervisor  ] loading service 'openbox'...
2025-04-13 19:07:03.704680+00:00[supervisor  ] loading service 'xvnc'...
2025-04-13 19:07:03.714082+00:00[supervisor  ] loading service 'audiorecorder'...
2025-04-13 19:07:03.716687+00:00[supervisor  ] service 'audiorecorder' is disabled.
2025-04-13 19:07:03.716731+00:00[supervisor  ] loading service 'nginx'...
2025-04-13 19:07:03.716889+00:00[supervisor  ] loading service 'webauth'...
2025-04-13 19:07:03.719337+00:00[supervisor  ] service 'webauth' is disabled.
2025-04-13 19:07:03.719400+00:00[supervisor  ] loading service 'pulseaudio'...
2025-04-13 19:07:03.721991+00:00[supervisor  ] service 'pulseaudio' is disabled.
2025-04-13 19:07:03.722043+00:00[supervisor  ] loading service 'autodiscripper-2'...
2025-04-13 19:07:03.725528+00:00[supervisor  ] service 'autodiscripper-2' is disabled.
2025-04-13 19:07:03.725584+00:00[supervisor  ] loading service 'autodiscripper-5'...
2025-04-13 19:07:03.729074+00:00[supervisor  ] service 'autodiscripper-5' is disabled.
2025-04-13 19:07:03.729124+00:00[supervisor  ] loading service 'autodiscripper-11'...
2025-04-13 19:07:03.732515+00:00[supervisor  ] service 'autodiscripper-11' is disabled.
2025-04-13 19:07:03.732584+00:00[supervisor  ] loading service 'autodiscripper-4'...
2025-04-13 19:07:03.735623+00:00[supervisor  ] service 'autodiscripper-4' is disabled.
2025-04-13 19:07:03.735662+00:00[supervisor  ] loading service 'autodiscripper-10'...
2025-04-13 19:07:03.738969+00:00[supervisor  ] service 'autodiscripper-10' is disabled.
2025-04-13 19:07:03.739051+00:00[supervisor  ] loading service 'autodiscripper-3'...
2025-04-13 19:07:03.742098+00:00[supervisor  ] service 'autodiscripper-3' is disabled.
2025-04-13 19:07:03.742147+00:00[supervisor  ] loading service 'autodiscripper-0'...
2025-04-13 19:07:03.745603+00:00[supervisor  ] service 'autodiscripper-0' is disabled.
2025-04-13 19:07:03.745673+00:00[supervisor  ] loading service 'autodiscripper-14'...
2025-04-13 19:07:03.749066+00:00[supervisor  ] service 'autodiscripper-14' is disabled.
2025-04-13 19:07:03.749113+00:00[supervisor  ] loading service 'autodiscripper'...
2025-04-13 19:07:03.752624+00:00[supervisor  ] service 'autodiscripper' is disabled.
2025-04-13 19:07:03.752684+00:00[supervisor  ] loading service 'autodiscripper-7'...
2025-04-13 19:07:03.756113+00:00[supervisor  ] service 'autodiscripper-7' is disabled.
2025-04-13 19:07:03.756172+00:00[supervisor  ] loading service 'autodiscripper-13'...
2025-04-13 19:07:03.759532+00:00[supervisor  ] service 'autodiscripper-13' is disabled.
2025-04-13 19:07:03.759580+00:00[supervisor  ] loading service 'autodiscripper-9'...
2025-04-13 19:07:03.762743+00:00[supervisor  ] service 'autodiscripper-9' is disabled.
2025-04-13 19:07:03.762793+00:00[supervisor  ] loading service 'autodiscripper-8'...
2025-04-13 19:07:03.766183+00:00[supervisor  ] service 'autodiscripper-8' is disabled.
2025-04-13 19:07:03.766224+00:00[supervisor  ] loading service 'autodiscripper-6'...
2025-04-13 19:07:03.769183+00:00[supervisor  ] service 'autodiscripper-6' is disabled.
2025-04-13 19:07:03.769223+00:00[supervisor  ] loading service 'autodiscripper-12'...
2025-04-13 19:07:03.772415+00:00[supervisor  ] service 'autodiscripper-12' is disabled.
2025-04-13 19:07:03.772455+00:00[supervisor  ] loading service 'autodiscripper-1'...
2025-04-13 19:07:03.775451+00:00[supervisor  ] service 'autodiscripper-1' is disabled.
2025-04-13 19:07:03.775496+00:00[supervisor  ] loading service 'autodiscripper-15'...
2025-04-13 19:07:03.778520+00:00[supervisor  ] service 'autodiscripper-15' is disabled.
2025-04-13 19:07:03.778567+00:00[supervisor  ] all services loaded.
2025-04-13 19:07:03.778599+00:00[supervisor  ] starting services...
2025-04-13 19:07:03.778802+00:00[supervisor  ] starting service 'xvnc'...
2025-04-13 19:07:03.836024+00:00[xvnc        ] Xvnc TigerVNC 1.14.1 - built Feb  7 2025 21:11:05
2025-04-13 19:07:03.836069+00:00[xvnc        ] Copyright (C) 1999-2024 TigerVNC Team and many others (see README.rst)
2025-04-13 19:07:03.836108+00:00[xvnc        ] See https://www.tigervnc.org for information on TigerVNC.
2025-04-13 19:07:03.836130+00:00[xvnc        ] Underlying X server release 12014000
2025-04-13 19:07:03.836203+00:00[xvnc        ] Sun Apr 13 21:07:03 2025
2025-04-13 19:07:03.836246+00:00[xvnc        ]  vncext:      VNC extension running!
2025-04-13 19:07:03.836359+00:00[xvnc        ]  vncext:      Listening for VNC connections on /tmp/vnc.sock (mode 0660)
2025-04-13 19:07:03.836493+00:00[xvnc        ]  vncext:      Listening for VNC connections on all interface(s), port 5900
2025-04-13 19:07:03.836527+00:00[xvnc        ]  vncext:      created VNC server for screen 0
2025-04-13 19:07:04.299208+00:00[supervisor  ] starting service 'openbox'...
2025-04-13 19:07:04.801290+00:00[supervisor  ] starting service 'xcompmgr'...
2025-04-13 19:07:05.301895+00:00[supervisor  ] starting service 'nginx'...
2025-04-13 19:07:05.306915+00:00[nginx       ] Listening for HTTP connections on port 5800.
2025-04-13 19:07:05.805012+00:00[supervisor  ] starting service 'app'...
2025-04-13 19:07:06.305839+00:00[supervisor  ] all services started.
2025-04-13 19:07:16.437713+00:00[xvnc        ] Sun Apr 13 21:07:16 2025
2025-04-13 19:07:16.437886+00:00[xvnc        ]  Connections: accepted: /tmp/vnc.sock
2025-04-13 19:07:16.451552+00:00[xvnc        ]  SConnection: Client needs protocol version 3.8
2025-04-13 19:07:16.453357+00:00[xvnc        ]  SConnection: Client requests security type None(1)
2025-04-13 19:07:16.464839+00:00[xvnc        ]  VNCSConnST:  Server default pixel format depth 24 (32bpp) little-endian rgb888
2025-04-13 19:07:16.477486+00:00[xvnc        ]  VNCSConnST:  Client pixel format depth 24 (32bpp) little-endian bgr888
2025-04-13 19:07:30.915943+00:00[app         ] inotify_add_watch(/media/movies/BD full) failed: (Permission denied)
2025-04-13 19:07:43.391163+00:00[app         ] inotify_add_watch(/media/tv/Film) failed: (Permission denied)

Container inspect

Anything else?

No response

[jlesage]

What are you trying to do exactly from the UI ?

Also, maybe share the ownership and permission of the folders on the hosts: ls -ld /mnt/something/media/movies

[c11umw]

I had something similar too @mawanda-jun
Checking permissions resolved it which is weird as the user the container runs as had rwx permissions.

Permissions were:
drwxr-x---+ 1 c11umw users 3500 Jul 20 15:28 /mnt/something/media/_ISO/

ran a
chmod 755 /mnt/something/media/_ISO/

And now they're:
drwxr-xr-x 1 c11umw users 3500 Jul 20 15:28 /mnt/something/media/_ISO/

Needed the same for the output folder, but now I can read/write the files.
docker cli for reference

docker run -d \
--name=makemkv \
-p 5800:5800 \
-e PUID=1234 \
-e PGID=1000 \
-e DARK_MODE=1 \
-v /opt/docker/makemkv:/config:rw \
-v /mnt/something/media/ISO:/storage:ro \
-v /mnt/something/media/MKV:/output:rw \
--restart=unless-stopped \
jlesage/makemkv