Is this link to import kaltura script is correct?

[hnrqsss]

<script type="text/javascript" src="https://cdnapisec.kaltura.com/p/{PARTNER_ID}/embedPlaykitJs/uiconf_id/{UICONF_ID}"></script>

Overwriting the partner_id and uiconf_id for my real info this link returns nothing.

I'm trying to use the dynamic embed player following your instructions but the variable Kalturaplayer is not found importing this script.

<div id="{TARGET_ID}" style="width: 640px;height: 360px"></div>
<script type="text/javascript" src="https://cdnapisec.kaltura.com/p/{PARTNER_ID}/embedPlaykitJs/uiconf_id/{UICONF_ID}"></script>
  <script type="text/javascript">
    try {
      var kalturaPlayer = KalturaPlayer.setup({
        targetId: "{TARGET_ID}",
        provider: {
          partnerId: {PARTNER_ID},
          uiConfId: {UICONF_ID}
        },
        playback: {
          autoplay: true
          }
      });
      kalturaPlayer.loadMedia({entryId: '{ENTRY_ID}'});
    } catch (e) {
      console.error(e.message)
    }
  </script>

[kaltura-hooks]

Hi @hnrqsss,

Thank for you reporting an issue and helping improve Kaltura!

To get the fastest response time, and help the maintainers review and test your reported issues or suggestions, please ensure that your issue includes the following (please comment with more info if you have not included all this info in your original issue):

• Is the issue you're experiencing consistent and across platforms? or does it only happens on certain conditions?
  please provide as much details as possible.
• Which Kaltura deployment you're using: Kaltura SaaS, or self-hosted?
  If self hosted, are you using the RPM or deb install?
• Packages installed.
  When using RPM, paste the output for:

	# rpm -qa \"kaltura*\"

For deb based systems:

	# dpkg -l \"kaltura-*\"

• If running a self hosted ENV - provide the MySQL server version used
• If running a self hosted ENV - is this a single all in 1 server or a cluster?
• If running a self hosted ENV, while making the problematic request, run:

	# tail -f /opt/kaltura/log/*.log /opt/kaltura/log/batch/*.log | grep -A 1 -B 1 --color \"ERR:\|PHP\|trace\|CRIT\|\[error\]\"

and paste the output.

• When relevant, provide any screenshots or screen recordings showing the issue you're experiencing.

For general troubleshooting see:
https://github.com/kaltura/platform-install-packages/blob/Jupiter-10.13.0/doc/kaltura-packages-faq.md#troubleshooting-help

If you only have a general question rather than a bug report, please close this issue and post at:
http://forum.kaltura.org

Thank you in advance,

[jbrule]

You're sure it is a V7 player? Created in TV PLATFORM STUDIO? Kaltura is confusing things. They have replaced v2 documentation with v7 documentation and don't really point that out or help you navigate to the relevant version docs.

[jbrule]

This is format for v2 player. Give a try <script src="http://cdnapi.kaltura.com/p/{partner_id}/sp/{partnerId}00/embedIframeJs/uiconf_id/{uiconf_id}/partner_id/{partnerId}"></script>