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keep-backend not starting #192

@Iyappanj

Description

@Iyappanj

I have deployed keep on openshift cluster

DB and the Frontend does not have any issues. but the Backend app does not start. I have provided the logs samples below.

  • SCRIPT_DIR=/venv/lib/python3.13/site-packages/keep
  • keep provider build_cache
  • python /venv/lib/python3.13/site-packages/keep/server_jobs_bg.py
    /venv/lib/python3.13/site-packages/starlette/config.py:60: UserWarning: Config file '/venv/lib/python3.13/site-packages/keep/.env' not found.
    warnings.warn(f"Config file '{env_file}' not found.")
    /venv/lib/python3.13/site-packages/starlette/config.py:60: UserWarning: Config file '/venv/lib/python3.13/site-packages/keep/.env' not found.
    warnings.warn(f"Config file '{env_file}' not found.")
    2026-04-03 08:22:48,927 [INFO] keep.cli.cli: Building providers cache
    2026-04-03 08:22:48,927 [INFO] keep.providers.providers_factory: Loading providers
    {"worker_type": null, "asctime": "2026-04-03 08:22:49,254", "message": "Starting background server jobs.", "levelname": "INFO", "name": "main", "filename": "server_jobs_bg.py", "otelTraceID": null, "otelSpanID": null, "otelTraceSampled": null, "otelServiceName": null, "threadName": "MainThread", "process": 8, "module": "server_jobs_bg", "taskName": null}
    {"worker_type": null, "asctime": "2026-04-03 08:22:49,255", "message": "Checking if server is up at http://localhost:8080...", "levelname": "INFO", "name": "main", "filename": "server_jobs_bg.py", "otelTraceID": null, "otelSpanID": null, "otelTraceSampled": null, "otelServiceName": null, "threadName": "MainThread", "process": 8, "module": "server_jobs_bg", "taskName": null}
    {"worker_type": null, "asctime": "2026-04-03 08:22:49,258", "message": "API is not up yet. Waiting...", "levelname": "INFO", "name": "main", "filename": "server_jobs_bg.py", "otelTraceID": null, "otelSpanID": null, "otelTraceSampled": null, "otelServiceName": null, "threadName": "MainThread", "process": 8, "module": "server_jobs_bg", "taskName": null}

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