Response from ID card scan is missing image data in subResults

[rigodamir]

Hello,

I’ve implemented BlinkID Web SDK in a Vue.js app for scanning a ID card.

BlinkID initializes correctly and the scan completes successfully. The response returns extracted text data, but image data is missing from subResults (document/face images are not included).

After the scan finishes, blinkid.js also throws this error internally:
No success process result, should not happen

The app is running on Node.js v12 (older version), so I’m wondering if this could be related.

[patrikpralas]

@rigodamir, can you please let us know which version of the BlinkID Web SDK you encountered this issue with? For versions above 7.4, we have a relaxed requirement.

Also, if you have this part of code included in your app, it might be a reason for missing images from results. If you need any additional assistance, feel free to reach out to us over business email at support@microblink.com

[rigodamir]

I am using version 7.6.3. and also tested with version 7.3.2 but behavior is the same in both cases.

[mariokresic]

Hi @rigodamir , you need to change default scanning settings to allow return of the images.

Check default scanning settings for the cropped image settings here.

Also if you want to have input image, update returnInputImages to true here.

[mariokresic]

If you're using simple example, try something like this

import { createBlinkId, defaultSessionSettings  } from "@microblink/blinkid";

const scanningSettings = {
  ...defaultSessionSettings.scanningSettings,
  croppedImageSettings: {
    dotsPerInch: 250,
    extensionFactor: 0,
    returnDocumentImage: true,
    returnFaceImage: true,
    returnSignatureImage: true,
  },
  returnInputImages: true,
};

const blinkid = await createBlinkId({
  licenseKey: import.meta.env.VITE_LICENCE_KEY,
  scanningSettings,
});

[rigodamir]

Scanning settings was already configured, after scanning i get back results without the images but i get additional internal blinkid error:

blinkid.js:13527 No success process result, should not happen
    at blinkid.js:13527
    at setTimeout
    at blinkid.js:13525
    at _r4 (blinkid.js:10101)
    at blinkid.js:10127

[mariokresic]

You can consider that message as a warning since it won't crash your application. We will try to fix this issue for the next release.