Tejaswi Balla Recruit Completion Submission

[tezu0406]

Curriculum Completion Validation

• I verify that I have completed the Agent Academy - Recruit curriculum.

Solution Verification

• I verify that I have uploaded a screenshot of the IT Help Desk Agent overview page showing the configuration with my environment name shown into the field below.
• I verify that I have uploaded a screenshot of the final solution file with my environment name shown into the field below.

Final Solution Screenshots

Key Learnings and Takeaways

I have explored Copilot Studio in its inception phase, but going through this course now showed me how its a production ready platform for developing high quality business solution for clients in the Copilot Environment. The level of customization for each feature felt very useful.

Challenges Faced

Getting used to the no-code format of agent development (as a developer with coding experience)

Final Thoughts

As a developer who is used to writing code for these types of solutions, working on the browser on an interactive platform alone was a little out of my comfort zone. But once I delved deep into it, I understood its capabilities. Excited to explore the SDK as well.

Badge validation form

• I verify that I have completed the badge validation form.