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[Bug]: No Audio/static only Xone DB2 #56

@shedderrich

Description

@shedderrich

Pre-Submission Checklist

  • I confirm this is NOT a code signing / certificate error.
  • I have attached the log file (required for bug reports).

Describe the Bug

There's a background hiss as soon as i plug in the USB. When there is Audio playing its just loud noise.
No Compiling Errors etc.
Mixer returns to a normal state when i unplug the USB.

Tried around with some settings and tricks, but nothing seems to be working
also i checked for newest FW and checked in working WIN10 env for functionality

System:
Kernel: 6.19.2-2-cachyos (64-bit)

Audio info:
Card #11
Name: alsa_card.usb-Ploytec_GmbH_Allen_Heath_Xone_DB2_no_serial_number-00
Driver: module-alsa-card.c
Owner Module: 35
Properties:
alsa.card = "1"
alsa.card_name = "Allen&Heath Xone:DB2"
alsa.long_card_name = "Allen&Heath Xone:DB2 at 1:15"
alsa.driver_name = "snd_usb_xonedb4"
device.bus_path = "pci-0000:00:14.0-usb-0:3:1.0"
sysfs.path = "/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/sound/card1"
udev.id = "usb-Ploytec_GmbH_Allen_Heath_Xone:DB2_no_serial_number-00"
device.bus = "usb"
device.vendor.id = "0a4a"
device.vendor.name = "Ploytec GmbH"
device.product.id = "ffd2"
device.product.name = "Allen&Heath Xone:DB2"
device.serial = "Ploytec_GmbH_Allen_Heath_Xone:DB2_no_serial_number"
device.string = "1"
device.description = "Allen&Heath Xone:DB2"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-usb"
Profiles:
input:multichannel-input: Multichannel Input (sinks: 0, sources: 1, priority: 1, available: yes)
output:multichannel-output: Multichannel Output (sinks: 1, sources: 0, priority: 100, available: yes)
output:multichannel-output+input:multichannel-input: Multichannel Duplex (sinks: 1, sources: 1, priority: 101, available: yes)
off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
Active Profile: input:multichannel-input

USB Device info:

Allen&Heath Xone:DB2
Manufacturer: Ploytec GmbH
Serial #: no serial number
Class | 255
Subclass | 255
Protocol | 255
USB Version | 2.00
Vendor ID | 0x0a4a
Product ID | 0xffd2
Speed | 480 Mbit/s
Channels | 0
Max. Packet Size | 64

Device Model

Allen & Heath Xone:DB2

Operating System

Linux (Arch/Manjaro)

📎 Attach Debug Log (REQUIRED)

log.txt

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