Maybe this is already possible and I missed something because there is an option start_when_answer in TranscriptionOption. But I haven't found relevant commands to do this.
Basically I want to stop asr when I refer the call - I don't need to transcribe dialog of client with operator. And after operator hanged up the call - I want to start it again to handle "please rate this call" scenario.
Maybe this is already possible and I missed something because there is an option start_when_answer in TranscriptionOption. But I haven't found relevant commands to do this.
Basically I want to stop asr when I refer the call - I don't need to transcribe dialog of client with operator. And after operator hanged up the call - I want to start it again to handle "please rate this call" scenario.