Can't upload panoramic photos, what ever I try

[jojo-gfx]

I was try it on https://maps.moomoo.me/ but absolute no success?
I tried out panos directly from my DJI drohne (Mini 3 pro) and also generated ones from "PanoramaStudio 3 Pro) but everytime I get an error to fix anything, but the data is correct, what I can see.
Has google changed anything so it doesn't work anymore?

So, the upload of the file to the server seems to work, only the integration into the Google API doesn't work.
The upload starts, the map shows the correct location then, but after click on the upload button below leads after a while to an error.

Here the data of one of my test images (Date view of "Exif Fixer"):

-xmp:ProjectionType=equirectangular
-xmp:CroppedAreaLeftPixels=0
-xmp:CroppedAreaTopPixels=0
-xmp:CroppedAreaImageWidthPixels=17984
-xmp:CroppedAreaImageHeightPixels=8992
-xmp:FullPanoWidthPixels=17984
-xmp:FullPanoHeightPixels=8992
-xmp:UsePanoramaViewer=true
-xmp:PoseHeadingDegrees=0.0

Filesize: 13MB

Debug information from Google API isn't helpful:
{
"error": {
"code": 400,
"message": "The image is not a 360 photo.",
"status": "INVALID_ARGUMENT",
"details": [
{
"@type": "type.googleapis.com/google.rpc.ErrorInfo",
"metadata": {
"EXTERNAL_MESSAGE": "The image is not a 360 photo."
}
}
]
}
}

If I upload my images directly per Google to Landmarks, Google itself has never had a problem with my images and does show it correctly in panoramic viewer.

[dandaman123456]

I second this, even photos previously fine won’t upload I get 400 error on everything, seems like a problem on the google end

[Jaw-Kneee]

The problem doesn't seem to come from maps.moom0o. I can't upload my photospheres from the insta360 app either, which worked last week.

[jojo-gfx]

Yes, could it be the API has changed a bit?
This sounds so: "status": "INVALID_ARGUMENT",

[ejheil]

According to reports here and elsewhere, Google seems to be restricting some (many? most??) accounts from uploading photospheres through this API, and it gives this (very unhelpful and misleading) error when you try to upload from a restricted account.

[moom0o]

My Google account with hundreds of photos still works but I tried another account without any photos and didn't work. Not sure what much can be done besides trying different accounts

[ejheil]

My google account with tons of photos got locked out -- then I created a brand new account and it did work with that one. Some clarity from Google about this would be really nice :(

[jojo-gfx]

This ErrorInfo from Google sounds not like account problems: "EXTERNAL_MESSAGE": "The image is not a 360 photo."
Seems, a metadata goes wrong.

Also my account mit a big amount of photos and 360degree photos seems to be ok, because upload content direct per google isn't a problem.

Is here an official Google API used für upload to Googles servers?

[ejheil]

@jojo-gfx yes, that is why I called it "misleading and unhelpful," it sounds like it is a problem with the photo but in fact, it appears to be an issue with the account.

If your account is affected, no photos will be recognized as valid, no matter how correct the metadata.

[iseanpark]

@ejheil I don't think it's a problem with Google account. Because a few days ago, I created a new Google account and uploaded a picture with it, and the first 3-4 pictures went up well, and then the same error phrase appeared. Since then, my new account has been getting the same '400: INVALID_ARGUMENT' error all the time.

[ejheil]

See, I think it is a problem with your original account, and it is a problem that then attached itself to your new account.

I saw somebody on a Facebook thread on this topic talking about AI recognition of panoramas?

This is speculation but I think they are trying to detect people who upload bad panoramas. They are using AI, some kind of machine learning system, and when an account is believed by their AI to have uploaded a bad panorama, then it will mark any future upload from that account as bad. However it is wildly inaccurate and has a gigantic false positive rate, so countless legitimate users are now having all their uploads marked as bad.

So you make a new account, it's fine, upload a few panoramas, and suddenly the insane AI trips on one of them and decides that account is a bad guy too. And that account is useless too now.

That's my best guess based on speculation elsewhere. Take it with a grain of salt if you wish.

[Nekzuris]

I don't believe this at all, that would be ridiculous. Photo and video quality checks have been in place for a long time, I sometimes get one rejected and my account is not restricted.
It's more likely to be a restriction based on location or for new users.
I'm a Local Guide level 6 and uploading from France without any issue.

@moom0o Can you check the logs to see if there's a pattern with location, and what's the percentage of rejected upload?

[moom0o]

I don't think it's a location problem, on the same connection in the same location, my main account (lvl 5) works and the other (level 1) doesn't. Though the level might not even matter either.

…

On Wed, Apr 23, 2025, 10:38 PM Nekzuris ***@***.***> wrote: *Nekzuris* left a comment (moom0o/PhotoSphereStudio#20) <#20 (comment)> I don't believe this at all, that would be ridiculous. Photo and video quality checks have been in place for a long time, I sometimes get one rejected and my account is not restricted. It's more likely to be a restriction based on location or for new users. I'm a Local Guide level 6 and uploading from France without any issue. @moom0o <https://github.com/moom0o> Can you check the logs to see if there's a pattern with location, and what's the percentage of rejected upload? — Reply to this email directly, view it on GitHub <#20 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ALT3OCVBAZI5VXL7Q3ANPFL23BFBJAVCNFSM6AAAAAB3Q3X2ZGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDQMRWGEZDMNZYGU> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[Kirby2048]

I don't think it's a location problem, on the same connection in the same
location, my main account (lvl 5) works and the other (level 1) doesn't.
Though the level might not even matter either.

I can confirm this as I'm currently being Local Guide Level 6, tried different location with different images (shared on discord if you're curious), none of it work at all, and didn't even bother to use alt to upload

[iseanpark]

What's the mean ALT key?

[Kirby2048]

What's the mean ALT key?

Alt stand for Alternative account, as short form