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Updating a ticket inside the /flagged or /zendesk-spam queue is going to remove the pagination position #2695

@emilghittasv

Description

@emilghittasv

Preconditions

  • Sign in to SUMO with a user belonging to the Staff group.
  • Have >21 tickets in both the /flagged and /zendesk-spam queues.

Steps to reproduce
Steps to reproduce the behavior:

  1. Go to the /flagged or /zendesk-spam queue.
  2. Click on a pagination option (example: ?page=2)
  3. Update the status of a displayed ticket.

Expected behavior
The user is kept inside that particular pagination view (?page=2) if there are any tickets to display (if not, the user is redirected to a lower pagination view. ex: ?page=1)

Actual behavior
The user is redirected back to the /flagged or /zendesk-spam loosing the previously applied pagination view.

Desktop:

  • OS: Windows 11
  • Browser: Firefox

Additional context
This issue is reproducible in stage.

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