[container crash] fatal error: unable to publish event

[shinebayar-g]

Describe the bug

OpenCloud container was crashed with this error message.

Steps to reproduce

1. run the server
2. upload files via desktop app

Expected behavior

Shouldn't crash

Actual behavior

Container crashed. Here's the last few lines before crash.

{"level":"warn","service":"frontend","host.name":"43a84f3b9915","pkg":"rhttp","traceid":"4fc7a26d2b33c9d69f9ccc0e6e5d9dcb","time":"2026-01-28T19:47:45Z","line":"github.com/opencloud-eu/reva/v2@v2.42.1/internal/http/interceptors/auth/auth.go:248","message":"core access token not set"}
{"level":"info","service":"storage-users","host.name":"43a84f3b9915","pkg":"rhttp","traceid":"d128a753d4f54948bb6c70adc39e437f","time":"2026-01-28T19:47:45Z","line":"github.com/opencloud-eu/reva/v2@v2.42.1/internal/http/interceptors/auth/auth.go:195","message":"skipping auth check for: /data/tus/84ccaca7-c935-47eb-b398-d18f6f9b0c88"}
{"level":"warn","service":"storage-users","host.name":"43a84f3b9915","pkg":"rhttp","traceid":"d128a753d4f54948bb6c70adc39e437f","time":"2026-01-28T19:47:45Z","line":"github.com/opencloud-eu/reva/v2@v2.42.1/internal/http/interceptors/auth/auth.go:248","message":"core access token not set"}
{"level":"info","service":"storage-users","host.name":"43a84f3b9915","pkg":"rhttp","datatx":"tus","method":"PATCH","path":"/84ccaca7-c935-47eb-b398-d18f6f9b0c88","requestId":"445ff0e1-a132-4812-8569-2ccdfb4e88ab","line":"github.com/tus/tusd/v2@v2.8.0/pkg/handler/unrouted_handler.go:193","time":"2026-01-28T19:47:45Z","line":"github.com/opencloud-eu/reva/v2@v2.42.1/pkg/rhttp/datatx/manager/tus/tus.go:282","message":"RequestIncoming"}
{"level":"info","service":"storage-users","host.name":"43a84f3b9915","pkg":"rhttp","datatx":"tus","method":"PATCH","path":"/84ccaca7-c935-47eb-b398-d18f6f9b0c88","requestId":"445ff0e1-a132-4812-8569-2ccdfb4e88ab","id":"84ccaca7-c935-47eb-b398-d18f6f9b0c88","line":"github.com/tus/tusd/v2@v2.8.0/pkg/handler/unrouted_handler.go:894","maxSize":10000000,"offset":310000000,"time":"2026-01-28T19:47:45Z","line":"github.com/opencloud-eu/reva/v2@v2.42.1/pkg/rhttp/datatx/manager/tus/tus.go:282","message":"ChunkWriteStart"}
{"level":"error","spaceid":"feace5fb-eeb4-4cf5-b1c3-80dbb636e201","nodeid":"66274eab-0d74-4430-839f-e7fb2bfac370","error":"Error publishing message to topic: nats: timeout","time":"2026-01-28T19:47:46Z","message":"Failed to publish UploadReady event"}
{"level":"info","service":"storage-users","host.name":"43a84f3b9915","pkg":"rhttp","datatx":"tus","method":"PATCH","path":"/9fb198af-6d2e-4c09-9b35-ba5d1fc125d8","requestId":"7e50d27f-506b-4935-9062-2e075ec9fe96","id":"9fb198af-6d2e-4c09-9b35-ba5d1fc125d8","line":"github.com/tus/tusd/v2@v2.8.0/pkg/handler/unrouted_handler.go:955","bytesWritten":10000000,"time":"2026-01-28T19:47:47Z","line":"github.com/opencloud-eu/reva/v2@v2.42.1/pkg/rhttp/datatx/manager/tus/tus.go:282","message":"ChunkWriteComplete"}
{"level":"info","service":"storage-users","host.name":"43a84f3b9915","pkg":"rhttp","datatx":"tus","method":"PATCH","path":"/9fb198af-6d2e-4c09-9b35-ba5d1fc125d8","requestId":"7e50d27f-506b-4935-9062-2e075ec9fe96","id":"9fb198af-6d2e-4c09-9b35-ba5d1fc125d8","line":"github.com/tus/tusd/v2@v2.8.0/pkg/handler/unrouted_handler.go:1290","status":204,"body":"","time":"2026-01-28T19:47:47Z","line":"github.com/opencloud-eu/reva/v2@v2.42.1/pkg/rhttp/datatx/manager/tus/tus.go:282","message":"ResponseOutgoing"}
{"level":"info","service":"proxy","proto":"HTTP/1.1","request-id":"7e50d27f-506b-4935-9062-2e075ec9fe96","traceid":"b5833e9375323c2bc64e815374e9d7ed","remote-addr":"REDACTED","method":"PATCH","status":204,"path":"/data/JWT_REDACTED","duration":10087.499026,"bytes":0,"time":"2026-01-28T19:47:47Z","line":"github.com/opencloud-eu/opencloud/services/proxy/pkg/middleware/accesslog.go:34","message":"access-log"}
{"level":"info","service":"frontend","host.name":"43a84f3b9915","pkg":"rhttp","traceid":"4370ded68f489a2c6fd291457a94b5f0","time":"2026-01-28T19:47:47Z","line":"github.com/opencloud-eu/reva/v2@v2.42.1/internal/http/interceptors/auth/auth.go:195","message":"skipping auth check for: /data/JWT_REDACTED"}
{"level":"warn","service":"frontend","host.name":"43a84f3b9915","pkg":"rhttp","traceid":"4370ded68f489a2c6fd291457a94b5f0","time":"2026-01-28T19:47:47Z","line":"github.com/opencloud-eu/reva/v2@v2.42.1/internal/http/interceptors/auth/auth.go:248","message":"core access token not set"}
{"level":"info","service":"storage-users","host.name":"43a84f3b9915","pkg":"rhttp","traceid":"e7fdedf3531cd11d3fd0b08f50a59f17","time":"2026-01-28T19:47:47Z","line":"github.com/opencloud-eu/reva/v2@v2.42.1/internal/http/interceptors/auth/auth.go:195","message":"skipping auth check for: /data/tus/9fb198af-6d2e-4c09-9b35-ba5d1fc125d8"}
{"level":"warn","service":"storage-users","host.name":"43a84f3b9915","pkg":"rhttp","traceid":"e7fdedf3531cd11d3fd0b08f50a59f17","time":"2026-01-28T19:47:47Z","line":"github.com/opencloud-eu/reva/v2@v2.42.1/internal/http/interceptors/auth/auth.go:248","message":"core access token not set"}
{"level":"info","service":"storage-users","host.name":"43a84f3b9915","pkg":"rhttp","datatx":"tus","method":"PATCH","path":"/9fb198af-6d2e-4c09-9b35-ba5d1fc125d8","requestId":"f5864424-fa28-4d65-923a-e66850ec6647","line":"github.com/tus/tusd/v2@v2.8.0/pkg/handler/unrouted_handler.go:193","time":"2026-01-28T19:47:47Z","line":"github.com/opencloud-eu/reva/v2@v2.42.1/pkg/rhttp/datatx/manager/tus/tus.go:282","message":"RequestIncoming"}
{"level":"info","service":"storage-users","host.name":"43a84f3b9915","pkg":"rhttp","datatx":"tus","method":"PATCH","path":"/9fb198af-6d2e-4c09-9b35-ba5d1fc125d8","requestId":"f5864424-fa28-4d65-923a-e66850ec6647","id":"9fb198af-6d2e-4c09-9b35-ba5d1fc125d8","line":"github.com/tus/tusd/v2@v2.8.0/pkg/handler/unrouted_handler.go:894","maxSize":10000000,"offset":300000000,"time":"2026-01-28T19:47:47Z","line":"github.com/opencloud-eu/reva/v2@v2.42.1/pkg/rhttp/datatx/manager/tus/tus.go:282","message":"ChunkWriteStart"}
{"level":"error","service":"postprocessing","error":"Error publishing message to topic: nats: timeout","time":"2026-01-28T19:47:47Z","line":"github.com/opencloud-eu/opencloud/services/postprocessing/pkg/service/service.go:299","message":"unable to publish event"}
{"level":"fatal","service":"postprocessing","error":"fatal error: unable to publish event","time":"2026-01-28T19:47:47Z","line":"github.com/opencloud-eu/opencloud/services/postprocessing/pkg/service/service.go:138","message":"fatal error - exiting"}
2026/01/28 19:47:49 Could not create config: config file already exists, use --force-overwrite to overwrite or --diff to show diff
{"level":"info","service":"nats","time":"2026-01-28T19:47:50Z","line":"github.com/opencloud-eu/opencloud/services/nats/pkg/logging/nats.go:21","message":"Starting nats-server"}
{"level":"info","service":"nats","time":"2026-01-28T19:47:50Z","line":"github.com/opencloud-eu/opencloud/services/nats/pkg/logging/nats.go:21","message":"  Version:  2.12.3"}

Setup

Please describe how you started the server and provide a list of relevant environment variables or configuration files.

Details

OC_XXX=somevalue
OC_YYY=somevalue
PROXY_XXX=somevalue

Additional context

OpenCloud 5.0.1

[dragonchaser]

How are you starting the container? Compose or Plain?
Is opencloud staying healthy after the restart or is it running into a restart loop?