Merge pull request #8586 from ovh/BenCh-new_guide_sms_senders

New guide - sms senders

Author: benchbzh

links/telecom/sms-vln

@@ -0,0 +1,6 @@
+- [en-gb](https://www.ovhcloud.com/en-gb/sms/virtual-numbers)
+- [en-ie](https://www.ovhcloud.com/en-ie/sms/virtual-numbers)
+- [es-es](https://www.ovhcloud.com/es-es/sms/virtual-numbers)
+- [fr-fr](https://www.ovhcloud.com/fr/sms/virtual-numbers)
+- [it-it](https://www.ovhcloud.com/it/sms/virtual-numbers)
+- [pl-pl](https://www.ovhcloud.com/pl/sms/virtual-numbers)

pages/index.md

@@ -1877,6 +1877,7 @@
             + [Managing your solution](web-cloud-messaging-sms-managing-your-solution)
                 + [Managing SMS credits and enabling automatic re-crediting](web_cloud/messaging/sms/activer_la_recharge_automatique_du_credit_sms)
                 + [Manage your SMS history](web_cloud/messaging/sms/gerer_l_historique_des_sms)
+                + [Everything you need to know about SMS senders](web_cloud/messaging/sms/tout_savoir_sur_les_expediteurs_sms)
                 + [Everything you need to know about SMS users](web_cloud/messaging/sms/tout_savoir_sur_les_utilisateurs_sms)
                 + [How to create an SMS recipient list](web_cloud/messaging/sms/liste_de_destinataire_sms)
                 + [Managing SMS address books](web_cloud/messaging/sms/gerer_mes_carnets_dadresses_sms)

pages/web_cloud/messaging/sms/activer_la_recharge_automatique_du_credit_sms/meta.yaml

@@ -9,4 +9,5 @@ disable_languages:
 - es-us
 - pt-pt
 id: 2afb6264-5aed-43bb-86f7-01735c0ebd7b
-full_slug: sms-credit-management
+full_slug: sms-credit-management
+translation_banner: true

pages/web_cloud/messaging/sms/envoi_de_sms_aux_etats-unis/meta.yaml

@@ -9,4 +9,5 @@ disable_languages:
 - es-us
 - pt-pt
 id: d2956f39-79ff-4273-a00f-1e8c4043dee9
-full_slug: sms-sending-sms-to-usa
+full_slug: sms-sending-sms-to-usa
+translation_banner: true

pages/web_cloud/messaging/sms/envoyer_des_sms_avec_lapi_ovh_en_java/meta.yaml

@@ -9,4 +9,5 @@ disable_languages:
 - es-us
 - pt-pt
 id: 1b042b44-a2a4-4baf-bd13-b774c387892b
-full_slug: sms-sending-via-api-java
+full_slug: sms-sending-via-api-java
+translation_banner: true

pages/web_cloud/messaging/sms/envoyer_des_sms_avec_lapi_ovh_en_nodejs/meta.yaml

@@ -9,4 +9,5 @@ disable_languages:
 - es-us
 - pt-pt
 id: 55349f96-666b-4c9b-a9da-48f21a71ea23
-full_slug: sms-sending-via-api-nodejs
+full_slug: sms-sending-via-api-nodejs
+translation_banner: true

pages/web_cloud/messaging/sms/envoyer_des_sms_avec_lapi_ovh_en_php/meta.yaml

@@ -9,4 +9,5 @@ disable_languages:
 - es-us
 - pt-pt
 id: 1a8f6500-5c3a-4317-b4bd-f83255f97d41
-full_slug: sms-sending-via-api-php
+full_slug: sms-sending-via-api-php
+translation_banner: true

pages/web_cloud/messaging/sms/envoyer_des_sms_depuis_mon_espace_client/guide.en-gb.md

@@ -1,7 +1,7 @@
 ---
 title: Sending SMS messages via the OVHcloud Control Panel
 excerpt: Find out how to send SMS messages simply via the OVHcloud Control Panel
-updated: 2024-10-10
+updated: 2025-10-28
 ---
 
 ## Objective
@@ -25,6 +25,9 @@ The “Send an SMS” field is the first item available in the list of actions.
 
 ### Step 1: Configure the sender and recipient.
 
+> [!primary]
+> For more information on creating and using a sender, refer to our guide "[Everything you need to know about SMS senders](/pages/web_cloud/messaging/sms/tout_savoir_sur_les_expediteurs_sms)".
+
 Once you have landed on the sending page for SMS messages, you will have different settings to enter, in order to adapt your SMS sending to suit your needs. 
 
 ![send sms control panel](images/sms-send-control-panel02E.png){.thumbnail}
@@ -69,48 +72,6 @@ In this section, you can either send messages immediately, or set up delayed sen
 
 Three sending formats (Standard/Flash/Sim) are also visible (2) but this feature is deprecated.
 
-### Step 3: Choose an SMS sender.
-
-#### A short number enabling recipients to send replies
-
-**Only for OVHcloud accounts in France excluding French overseas departments and territories.**
-
-Short numbers enable you to receive replies via the Received SMS tab.
-
-#### Virtual mobile number
-
-**Only for OVHcloud accounts in France.**
-
-If you have an SMS solution with a virtual mobile number, you can enter it as a sender. For further information, please refer to our French webpage on [virtual mobile numbers](https://www.ovhtelecom.fr/sms/reponse/numeros-virtuels.xml).
-
-> [!primary]
->
->If you already have an SMS account, you cannot create a virtual mobile number for an existing account. You will need to order a new SMS account via the page for the virtual mobile number solution.
->
-
-#### Alpha-numeric sender
-
-You can customise your sender. This would mean you are no longer able to receive replies from the recipient of your SMS. To access SMS sender management, select `Senders`{.action} (1) when you are on the SMS account concerned.
-
-![send sms control panel](images/sms-send-control-panel04E.png){.thumbnail}
-
-If you would like to add an additional SMS sender, click the `Actions`{.action} button in the middle, then `Add`{.action} (2).
-
-![send sms control panel](images/sms-send-control-panel05E.png){.thumbnail}
-
-Once you are on the ‘Add’ page, you will see several options for configuring a new SMS sender (3).
-
-- **Manually add senders**: You will need to enter the sender you want, their description, and a reason for using this sender (4). A supporting document is also required. 
-
-> [!primary]
->
-> As part of our security policy, we ask for a supporting document. By default, this is a company or trademark letterhead, including the authorisation of an official with signature and stamp of the same company, a proof of identity.
->
-
-- **Add senders based on personal data**: You can request a sender based on the contact details saved on your OVHcloud account. A dropdown list of available senders will then appear.
-
-- **Add senders based on OVHcloud domain names**: You can use a domain name available in the OVHcloud Control Panel as a sender. A dropdown list of available senders will then appear.
-
 ## Go further
 
 Join our [community of users](/links/community).

pages/web_cloud/messaging/sms/envoyer_des_sms_depuis_mon_espace_client/guide.en-ie.md

@@ -1,7 +1,7 @@
 ---
 title: Sending SMS messages via the OVHcloud Control Panel
 excerpt: Find out how to send SMS messages simply via the OVHcloud Control Panel
-updated: 2024-10-10
+updated: 2025-10-28
 ---
 
 ## Objective
@@ -25,6 +25,9 @@ The “Send an SMS” field is the first item available in the list of actions.
 
 ### Step 1: Configure the sender and recipient.
 
+> [!primary]
+> For more information on creating and using a sender, refer to our guide "[Everything you need to know about SMS senders](/pages/web_cloud/messaging/sms/tout_savoir_sur_les_expediteurs_sms)".
+
 Once you have landed on the sending page for SMS messages, you will have different settings to enter, in order to adapt your SMS sending to suit your needs. 
 
 ![send sms control panel](images/sms-send-control-panel02E.png){.thumbnail}
@@ -69,48 +72,6 @@ In this section, you can either send messages immediately, or set up delayed sen
 
 Three sending formats (Standard/Flash/Sim) are also visible (2) but this feature is deprecated.
 
-### Step 3: Choose an SMS sender.
-
-#### A short number enabling recipients to send replies
-
-**Only for OVHcloud accounts in France excluding French overseas departments and territories.**
-
-Short numbers enable you to receive replies via the Received SMS tab.
-
-#### Virtual mobile number
-
-**Only for OVHcloud accounts in France.**
-
-If you have an SMS solution with a virtual mobile number, you can enter it as a sender. For further information, please refer to our French webpage on [virtual mobile numbers](https://www.ovhtelecom.fr/sms/reponse/numeros-virtuels.xml).
-
-> [!primary]
->
->If you already have an SMS account, you cannot create a virtual mobile number for an existing account. You will need to order a new SMS account via the page for the virtual mobile number solution.
->
-
-#### Alpha-numeric sender
-
-You can customise your sender. This would mean you are no longer able to receive replies from the recipient of your SMS. To access SMS sender management, select `Senders`{.action} (1) when you are on the SMS account concerned.
-
-![send sms control panel](images/sms-send-control-panel04E.png){.thumbnail}
-
-If you would like to add an additional SMS sender, click the `Actions`{.action} button in the middle, then `Add`{.action} (2).
-
-![send sms control panel](images/sms-send-control-panel05E.png){.thumbnail}
-
-Once you are on the ‘Add’ page, you will see several options for configuring a new SMS sender (3).
-
-- **Manually add senders**: You will need to enter the sender you want, their description, and a reason for using this sender (4). A supporting document is also required. 
-
-> [!primary]
->
-> As part of our security policy, we ask for a supporting document. By default, this is a company or trademark letterhead, including the authorisation of an official with signature and stamp of the same company, a proof of identity.
->
-
-- **Add senders based on personal data**: You can request a sender based on the contact details saved on your OVHcloud account. A dropdown list of available senders will then appear.
-
-- **Add senders based on OVHcloud domain names**: You can use a domain name available in the OVHcloud Control Panel as a sender. A dropdown list of available senders will then appear.
-
 ## Go further
 
 Join our [community of users](/links/community).

pages/web_cloud/messaging/sms/envoyer_des_sms_depuis_mon_espace_client/guide.es-es.md

@@ -1,7 +1,7 @@
 ---
 title: Enviar SMS desde el área de cliente
 excerpt: Cómo enviar SMS fácilmente desde el área de cliente de OVHcloud
-updated: 2024-10-10
+updated: 2025-10-28
 ---
 
 ## Objetivo
@@ -27,6 +27,9 @@ En la pestaña **Inicio**, haga clic en el enlace `Enviar un SMS`{.action} del a
 
 ### 1. Configurar el remitente y el destinatario
 
+> [!primary]
+> Para obtener más información sobre la creación y el uso de un remitente, consulte nuestro guía "[Todo sobre los remitentes SMS](/pages/web_cloud/messaging/sms/tout_savoir_sur_les_expediteurs_sms)".
+
 Una vez en la página de envío de los SMS, podrá configurar distintos parámetros para adaptar el envío de SMS a sus necesidades.
 
 ![configurar remitente y destinatario](images/sms-send-control-panel02E.png){.thumbnail}
@@ -65,48 +68,6 @@ Desplegando estas opciones, puede realizar un envío de SMS en diferido (1). Por
 
 También puede configurar el tipo de envío (2) (eligiendo entre Estándar, Flash y Sim) pero esta funcionalidad está desfasada.
 
-### 3. Elegir el remitente del SMS
-
-#### Número corto que permite responder
-
-**Sólo para cuentas OVHcloud en Francia excluyendo DOM-TOM**
-
-Permite recibir una respuesta en la pestaña de SMS recibidos.
-
-#### Número móvil virtual
-
-**Sólo para cuentas OVHcloud en Francia.**
-
-Si dispone de una solución de SMS con número móvil virtual, podrá utilizar este número como remitente.
-
-> [!primary]
->
->Si ya dispone de una cuenta de SMS, no es posible crear un número móvil virtual para esa cuenta. Para crearlo, debe contratar una nueva cuenta de SMS a través de la [página web del número móvil virtual](https://www.ovhtelecom.fr/sms/reponse/numeros-virtuels.xml).
->
-
-#### Remitente alfanumérico
-
-Es posible personalizar el remitente, pero, en ese caso, ya no podrá recibir respuestas del destinatario del SMS. Para acceder a la gestión de los remitentes de SMS, abra la pestaña `Remitentes`{.action} (1) de la cuenta de SMS correspondiente.
-
-![Remitentes](images/sms-send-control-panel04E.png){.thumbnail}
-
-Si quiere añadir un remitente de SMS adicional, haga clic en el botón `Acciones`{.action} y seleccione `Añadir`{.action} (2).
-
-![Añadir un remitente](images/sms-send-control-panel05E.png){.thumbnail}
-
-Existen diversas opciones a la hora de añadir un nuevo remitente de SMS (3):
-
-- **Añadir remitentes manualmente**: Introduzca el nombre que quiera que aparezca como remitente, una descripción (opcional) y una breve explicación motivando el uso de dicho nombre (4). También es necesario un justificante.
-
-> [!primary]
->
-> Le solicitamos un justificante en el marco de nuestra política de seguridad. Se trata por defecto de documento en papel con el membrete de la empresa o de la marca, incluyendo la autorización de un responsable con firma y sello de esa empresa,  documento de identidad, o extracto  de registro de comercio (CIF) si no es una marca registrada.
->
-
-- **Añadir remitentes a partir de datos personales**: Puede solicitar un remitente basado en los datos de su cuenta de OVHcloud. Al seleccionar esta opción, aparecerá una tabla con los remitentes disponibles. Haga clic en `+`{.action} para añadir el remitente correspondiente.
-
-- **Añadir remitentes a partir de sus dominios en OVHcloud**: Puede utilizar como remitente un dominio disponible en su cuenta de OVHcloud. Al seleccionar esta opción, aparecerá una tabla con los remitentes disponibles. Haga clic en `+`{.action} para añadir el remitente correspondiente.
-
 ## Más información
 
 Interactúe con nuestra [comunidad de usuarios](/links/community).