diff --git a/app/controllers/api/v1/webhooks/converse_controller.rb b/app/controllers/api/v1/webhooks/converse_controller.rb
new file mode 100644
index 00000000..079fdcc0
--- /dev/null
+++ b/app/controllers/api/v1/webhooks/converse_controller.rb
@@ -0,0 +1,92 @@
+class Api::V1::Webhooks::ConverseController < Api::V1::ApplicationController
+  before_action :set_bot
+  before_action :set_integration
+  before_action :throttle
+
+  # POST api.domain.tld/v1/b/1/webhooks/converse
+  # @raise [UnfullfiledRequestError]
+  def create
+    @message      = Api::Message.new(message_params).tap(&:sanitize!)
+    @conversation = Api::Conversation.new(conversation_params)
+    @creator      = Api::Creator.new(creator_params)
+
+    if @message.valid? && @conversation.valid? && @creator.valid?
+      CreateRequestJob.perform_async(@bot.id, { request_id: request.request_id, payload: params[:converse].to_json, fulfilled: true })
+      TrackMessageJob.perform_async(@message.attributes, @conversation.attributes, @creator.attributes, @bot.id)
+    else
+      CreateRequestJob.perform_async(@bot.id, { request_id: request.request_id, payload: params[:converse].to_json })
+
+      error = UnfullfiledRequestError.new
+      logger.error(error)
+      Appsignal.add_exception(error)
+    end
+
+    head :created
+  end
+
+
+  private
+
+  # @return [Hash]
+  def message_params
+    {
+      distinct_id: webhook_params[:request][:requestUUID],
+      mtype: 'text',
+      platform: "api",
+      provider: 'converse-ai',
+      sent_at: webhook_params[:comment][:createTime],
+      properties: {
+        text: webhook_params[:comment][:commentData]
+      }
+    }
+  end
+
+  # @return [Hash]
+  def conversation_params
+    {
+      distinct_id: "TODO"
+    }
+  end
+
+  # @return [Hash]
+  def creator_params
+    if webhook_params[:comment][:submitBy] == "SYSTEM"
+      {
+        type: 'Bot',
+        distinct_id: @bot.id
+      }
+    elsif webhook_params[:comment][:submitBy] == "USER"
+      {
+        type: 'Interlocutor',
+        distinct_id: webhook_params[:user][:objectUUID],
+        first_name: webhook_params[:user][:name],
+        email:  webhook_params[:user][:email]
+      }
+    else
+      Hash.new
+    end
+  end
+
+  # Whitelist webhook payload
+  # @raise [ActionController::ParameterMissing]
+  # @return [ActionController::Parameters]
+  def webhook_params
+    payload = params.except(*request.path_parameters.keys)
+
+    payload.require(:comment)
+    payload.require(:request)
+    payload.require(:user)
+
+    payload.slice(:comment, :request, :user).permit!
+  end
+
+  # @raise [ActiveRecord::RecordNotFound]
+  def set_integration
+    @integration = @bot.integrations.find_by!(active: true, type: "Integrations::Converse")
+  end
+
+  # @raise [ActiveRecord::RecordNotFound]
+  def set_bot
+    @bot = Bot.friendly.find(params[:bot_id])
+  end
+end
diff --git a/config/routes.rb b/config/routes.rb
index 3ec2482e..cf7bb2bb 100644
--- a/config/routes.rb
+++ b/config/routes.rb
@@ -12,6 +12,7 @@
 
         namespace :webhooks do
           post :smooch, controller: :smooch, action: :create, as: :smooch
+          post :converse, controller: :converse, action: :create, as: :converse
         end
       end
 
diff --git a/spec/fixtures/converse-ai/inbound.json b/spec/fixtures/converse-ai/inbound.json
new file mode 100644
index 00000000..69a08f52
--- /dev/null
+++ b/spec/fixtures/converse-ai/inbound.json
@@ -0,0 +1,27 @@
+{
+   "comment":{
+      "commentData":"hi",
+      "createTime":1485281463896941452,
+      "location":{
+         "lat":-180,
+         "long":-180
+      },
+      "objectUUID":"8712F0AB-DBA7-41BE-B998-D06015E09305",
+      "requestUUID":"67E65E14-1266-45C8-99D7-0605EA4467FD",
+      "submitBy":"USER"
+   },
+   "request":{
+      "createTime":1485280958836424905,
+      "lastModifyTime":1485281463896941452,
+      "location":{
+         "lat":-180,
+         "long":-180
+      },
+      "objectUUID":"67E65E14-1266-45C8-99D7-0605EA4467FD"
+   },
+   "user":{
+      "email":"p@dialoganalytics.com",
+      "name":"Admin user For dialoganalytics",
+      "objectUUID":"5C83F2B2-8312-4882-AD3F-B41454E722EB"
+   }
+}
diff --git a/spec/fixtures/converse-ai/outbound.json b/spec/fixtures/converse-ai/outbound.json
new file mode 100644
index 00000000..f4316da0
--- /dev/null
+++ b/spec/fixtures/converse-ai/outbound.json
@@ -0,0 +1,27 @@
+{
+   "comment":{
+      "commentData":"Hey how are you?",
+      "createTime":1485281463985857689,
+      "location":{
+         "lat":-180,
+         "long":-180
+      },
+      "objectUUID":"7200EFB0-0BC6-4C10-ABE6-3440ED3153F1",
+      "requestUUID":"67E65E14-1266-45C8-99D7-0605EA4467FD",
+      "submitBy":"SYSTEM"
+   },
+   "request":{
+      "createTime":1485280958836424905,
+      "lastModifyTime":1485281463985857689,
+      "location":{
+         "lat":-180,
+         "long":-180
+      },
+      "objectUUID":"67E65E14-1266-45C8-99D7-0605EA4467FD"
+   },
+   "user":{
+      "email":"p@dialoganalytics.com",
+      "name":"Admin user For dialoganalytics",
+      "objectUUID":"5C83F2B2-8312-4882-AD3F-B41454E722EB"
+   }
+}