Audio inboud streaming not woking

[Sjinjala]

Hi, I’m Sanjay.

I’m working on inbound audio streaming for my AI calling agent. The audio input is working correctly, but the audio output is not. I'm sending audio output JSON packets to the WebSocket using μ-law encoding at an 8000 sample rate, but the receiver isn't getting any audio. I identified the issue as being on Plivo's side. I also tried using a different codec, such as X-L16 with the same sample rate, but it still didn’t work. Here is my output packet code:

payload = base64.b64encode(audio).decode("utf-8")
data = {
    "event": "playAudio",
    "media": {
        "contentType": "audio/x-mulaw",
        "sampleRate": 8000,
        "payload": payload
    }
}
websocket.send(json.dumps(data))

Please review this and let me know if I have made any mistakes

[UpayanEden]

Hi,
I am facing the same problem did you find any solution to this problem.