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Added new tab #59

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65b2a55
Added tab. When checked, adds column that shows model of the ticket's…
Jan 26, 2026
2e41933
Added __s() for translation support
Jan 26, 2026
fe70eb6
Changelog
Jan 26, 2026
f2e4aea
Removed include_once of autoload because it doesn't exist
Jan 26, 2026
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6 changes: 6 additions & 0 deletions CHANGELOG.md
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Original file line number Diff line number Diff line change
Expand Up @@ -5,6 +5,12 @@ All notable changes to this project will be documented in this file.
The format is based on [Keep a Changelog](http://keepachangelog.com/)
and this project adheres to [Semantic Versioning](http://semver.org/).

## [4.1.3] - 2026-01-26

### Added

- Added a new tab, that when checked, shows ticket's elements with their model

## [4.1.2] - 2026-01-08

### Fixed
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140 changes: 140 additions & 0 deletions inc/item_ticketmodel.class.php
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Original file line number Diff line number Diff line change
@@ -0,0 +1,140 @@
<?php

class PluginPdfItem_TicketModel extends PluginPdfItem_Ticket
{
static function pdfForTicket(PluginPdfSimplePDF $pdf, Ticket $ticket, $sub=false)
{
global $DB;

$dbu = new DbUtils();

$instID = $ticket->fields['id'];

if (!$ticket->can($instID, READ)) {
return false;
}

$result = $DB->request('glpi_items_tickets',
['SELECT' => 'itemtype',
'DISTINCT' => true,
'WHERE' => ['tickets_id' => $instID],
'ORDER' => 'itemtype']);
$number = count($result);

$pdf->setColumnsSize(100);
$title = '<b>'._n('Item', 'Items', $number).'</b>';
if (!$number) {
$pdf->displayTitle(sprintf(__('%1$s: %2$s'), $title, __('No item to display')));
} else {
$title = sprintf(__('%1$s: %2$s'), $title, '');
$pdf->displayTitle($title);

$pdf->setColumnsSize(14, 14, 18, 12, 12, 12, 18);
$pdf->displayTitle("<i>".__('Type'), __('Name'), __('Model'), __('Serial number'),
__('Inventory number'), __('Location'), __('Comments')."</i>");

$totalnb = 0;
foreach ($result as $row) {
$itemtype = $row['itemtype'];
if (!($item = $dbu->getItemForItemtype($itemtype))) {
continue;
}

if ($item->canView()) {
$itemtable = $dbu->getTableForItemType($itemtype);

$model_name = substr($itemtable, 5, -1).'models';

$query = [
"SELECT" => [
"`$itemtable`" => ["*"],
"`glpi_items_tickets`" => ["`id` AS `IDD`"],
"`glpi_entities`" => ["`id` AS `entity`"]
],
"FROM" => [
"`$itemtable`"
]
];

if ($itemtype != "Entity") {
$query["LEFT JOIN"] = [
"`glpi_entities`" => [
"ON" => [
"`$itemtable`" => "`entities_id`",
"`glpi_entities`" => "`id`"
]
]
];
}

$query["INNER JOIN"] = [
"`glpi_items_tickets`" => [
"ON" => [
"`$itemtable`" => "`id`",
"`glpi_items_tickets`" => "`items_id`"
]
]
];

$query["WHERE"] = [
"`glpi_items_tickets`.`itemtype`" => "$itemtype",
"`glpi_items_tickets`.`tickets_id`" => "$instID"
];

if ($item->maybeTemplate()) {
$query["WHERE"]["AND"]["`$itemtable`.is_template"] = "0";
}

$query["ORDER"] = [
"`glpi_entities`.`completename`",
"`$itemtable`.`name`"
];


$result_linked = $DB->request($query);
$nb = count($result_linked);

$prem = true;
foreach ($result_linked as $data) {
$name = $data["name"];
if (empty($data["name"])) {
$name = "(".$data["id"].")";
}
if (isset($data[$model_name."_id"])) {
$model = Dropdown::getDropdownName("glpi_".$model_name, $data[$model_name."_id"]);
} else {
$model = "";
}
if (isset($data["locations_id"])) {
$location = Dropdown::getDropdownName("glpi_locations", $data["locations_id"]);
} else {
$location = "";
}
if ($prem) {
$typename = $item->getTypeName($nb);
$pdf->displayLine(Toolbox::stripTags(sprintf(__('%1$s: %2$s'), $typename, $nb)),
Toolbox::stripTags($name),
Toolbox::stripTags($model),
isset($data["serial"])?Toolbox::stripTags($data["serial"]):'',
isset($data["otherserial"])?Toolbox::stripTags($data["otherserial"]):'',
Toolbox::stripTags($location),
Toolbox::stripTags($data['comment']??''),$nb);
} else {
$pdf->displayLine('',
Toolbox::stripTags($name),
Toolbox::stripTags($model),
isset($data["serial"])?Toolbox::stripTags($data["serial"]):'',
isset($data["otherserial"])?Toolbox::stripTags($data["otherserial"]):'',
Toolbox::stripTags($location),
Toolbox::stripTags($data['comment']??''),$nb);
}
$prem = false;
}
$totalnb += $nb;
}
}
$pdf->displayLine("<b><i>".sprintf(__('%1$s = %2$s')."</b></i>", __('Total'), $totalnb));
}
$pdf->displaySpace();
}
}
6 changes: 6 additions & 0 deletions inc/ticket.class.php
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Expand Up @@ -598,6 +598,8 @@ public function defineAllTabsPDF($options = [])
$onglets['_inforequester_'] = __s('Requester information', 'pdf');
}

$onglets['Item_TicketModel$1'] = __s('Elements with model') . $onglets['Item_Ticket$1'];

return $onglets;
}

Expand Down Expand Up @@ -658,6 +660,10 @@ public static function displayTabContentForPDF(PluginPdfSimplePDF $pdf, CommonGL
PluginPdfTicket_Contract::pdfForTicket($pdf, $item);
break;

case 'Item_TicketModel$1' :
PluginPdfItem_TicketModel::pdfForTicket($pdf, $item);
break;

default:
return false;
}
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2 changes: 1 addition & 1 deletion setup.php
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Expand Up @@ -48,7 +48,7 @@ function plugin_init_pdf()
$PLUGIN_HOOKS['csrf_compliant']['pdf'] = true;

// manage autoload of tcppdf (glpi core now use mdpdf)
include_once(Plugin::getPhpDir('pdf') . '/vendor/autoload.php');
// include_once(Plugin::getPhpDir('pdf') . '/vendor/autoload.php');

Plugin::registerClass('PluginPdfConfig', ['addtabon' => 'Config']);
$PLUGIN_HOOKS['config_page']['pdf'] = 'front/config.form.php';
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