Error when taking a photo

[moataz-youssef]

I previously had on my RPi4B a HQ camera and I could take photos without a problem. Now I have a HQ global shutter camera on the same RPi4B with the same installation of raspi-cam-srv and I get the following error when trying to take an image:

Error in Camera.takeImage: Phototaking caused error: CameraController.requestCameraForConfig - Camera could not be started

Afterwards the live view refuses to start and I need to restart the raspi-cam-srv server to get a live image again.

Raspberry Pi

Model	Raspberry Pi 4 Model B Rev 1.5
Board Revision	d03115
Kernel Version	6.6.31+rpt-rpi-v8
Debian Version	Debian GNU/Linux 12 (bookworm) - Version 12.7
Process Info	PID:42289 Start:09:51 #Threads:4 CPU Process:00:07:31 Threads:0:00:00
FFmpeg Info	No ffmpeg process active

Camera 0 (currently active)

Property	Value	Description
Model	imx296	Model name of the camera
Location	2	Location of the camera
Rotation	180	Rotation of the camera
Id	/base/soc/i2c0mux/i2c@1/imx296@1a	ID of the camera
Current Status	closed	Current status of the camera
Tuning File	Default	Tuning file to be loaded

These status of the camera above is after receiving the error.

Thanks a lot in advance for the help.

[signag]

Hi,
thanks for reporting this.
Because of travelling, I will not be able to resolve this within the next two weeks.

[signag]

Hi,

sorry for the late reply.

I just tested this on my RP 4 with the same camera:

Here, photo taking does not cause an error:

There are slight differences in the camera model and kernel version. Also my Debian version is higher.

Don't know whether this makes the difference.

Does your problem still exist after you run a full-upgrade?

Thanks.