Didn't obtain the itctx cookie

[AmrutaRaul]

Hello,

I tried using this package for my requirement of fetching data from App Analytics but it gives me below error-
" raise Exception('Didn't obtain the itctx cookie')
Exception: Didn't obtain the itctx cookie"

I have checked in the cookie, the tag for itctx exists.

Please suggest?

Thanks.

[simongcx]

Hi Amruta,

It's been a while since I worked on or used the code in this project. It may well be that Apple has changed its website or authentication process.

I am happy to help, but I no longer have access to iTunes connect credentials, having changed employer. If you would be happy to share with me your credentials, then I will test. My email is the same as my github handle, @gmail.com.

Cheers,

Simon

[AmrutaRaul]

Hi Simon, Thank you for your prompt reply. Sadly i cannot share my credentials with you as they are generic. Is there anyway you can help or provide leads on how it can be done some other way. Any help is appreciated :) Regards, Amruta

…

On Tue, Nov 14, 2017 at 3:06 PM, simongcx ***@***.***> wrote: Hi Amruta, It's been a while since I worked on or used the code in this project. It may well be that Apple has changed its website or authentication process. I am happy to help, but I no longer have access to iTunes connect credentials, having changed employer. If you would be happy to share with me your credentials, then I will test. My email is the same as my github handle, @gmail.com. Cheers, Simon — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#1 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AeC45YuzKd94QiWtVAyzbyi4ZuQSP6FBks5s2Z5_gaJpZM4QdV-S> .

[ChrisRog]

Hi Simon/Amruta,

Did any resolution come out of this issue? I'm facing similar challenges, and despite my efforts to cobble together a solution, I've yet to find anything that works.

Thanks,
Chris

[simongcx]

Hi Chris,

Unfortunately no. As I have changed employer I no longer have access to iTunes connect credentials with which to test this. If you can share with me credentials, then I am happy to test (e.g. create a read-only account for testing, I guess I could sign an NDA if required).

Alternatively, you could work through the node.js code that does the same thing, see if they've encountered and fixed the issue:

https://github.com/JanHalozan/iTunesConnectAnalytics

Kind regards,

Simon

[ChrisRog]

Hi Simon,
Thanks for the node.js link. I had been attempting to cobble together solutions from a few outdated scripts, as well at the spaceship ruby codebase, but hadn't had any luck until I replaced the 'https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa' with 'https://olympus.itunes.apple.com/v1/session'.

It works now, so thank you for getting me on the right path.

You'll have to forgive me, as I know this probably isn't the right procedure on git, but I had another question for you. I'm trying to disable dimension filtering on get_app_analytics_data(). Is there a string which the POST will accept such that it will report on all Units for example, regardless of dimension?

Thanks,
Chris

[simongcx]

Hi Chris

Sorry I really don't recall how their "API" works - it's been a long time since I last worked on this, and as I mentioned, I can't test it.

Any chance you could do a pull request with the updated (working) code?

Thanks,

Simon