Custom status message in set_status() is ignored; always shows default "App name is typing"

[noelmendoza-sam]

Reproducible in:

pip freeze | grep slack
slack-bolt==1.23.0
slack-sdk==3.35.0

python --version
Python 3.12

Deployment context: AWS Lambda (x86_64 architecture)

The slack_bolt version

slack-bolt==1.23.0
slack-sdk==3.35.0

Python runtime version

Python 3.12

OS info

AWS Lambda, x86_64

Steps to reproduce:

1. Deploy a Slack AI App using Bolt for Python (slack-bolt==1.23.0, slack-sdk==3.35.0) in an AWS Lambda environment.

2. In any handler, call:

   set_status("thinking... thinking hard...")

3. Check the status message shown in Slack while processing.

Expected result:

Slack should display the custom status message ("thinking... thinking hard...") provided to set_status().

Actual result:

Slack always displays the default “<App name> is typing” message.
Custom status messages set with set_status() are ignored.
No code changes have been made in the environment; this behavior started recently.

[vegeris]

Hi there,

Thanks for flagging this! This was a bug with the underlying API which has now been fixed thanks to this bug report ✨

Can you try again and let us know if it's now working?

[noelmendoza-sam]

Hi! It's still not working, do we need to re-install the app or something?

[aaaaahaaaaa]

I confirm I'm seeing the same behavior

[vegeris]

It's still not working

Hello! Hmm. As this included a frontend change, you may need to restart your Slack client to apply the update. Can you confirm if you still see the same behaviour after restarting?

[noelmendoza-sam]

It's working, restarting the app did the trick. Thanks!!

🤔 kind of annoying for our user experience, is it a way to force the change without asking all of them to close/reopen (restart) slack?