Merge pull request #281 from Syncfusion-Content/hotfix/hotfix-v20.4.0.38

DOCINFRA-2341_merged_using_automation

Author: SyncfusionBuild

xamarin-android-toc.html

@@ -17,6 +17,35 @@ License keys for Xamarin can be generated from the [License & Downloads](https:/
 I> * Syncfusion license keys are **version and platform specific**, refer to the [KB](https://www.syncfusion.com/kb/8976/how-to-generate-license-key-for-licensed-products) to generate the license key for the required version and platform.
 * Refer this [KB](https://www.syncfusion.com/kb/8951/which-version-syncfusion-license-key-should-i-use-in-my-application) to know about which version of the Syncfusion license key should be used in the application.
 
+## Claim License key
+
+Syncfusion License keys can also be generated from the **"Claim License Key"** page based on the trial or valid license associated with your Syncfusion account.
+
+You can get the license key, based on license availability in your Syncfusion account.
+
+### Active License
+
+If you have a Syncfusion account associated with valid license, license key will be generated from claim license key page.
+
+![Active License](licensing-images/active-license.png)
+
+### Active Trial
+
+If you have a Syncfusion account associated with valid trial license, license key will be generated from claim license key page with expiry date.
+
+![Active Trial](licensing-images/active-trial.png)
+
+### Expired License
+
+If you have a Syncfusion account with an expired license, your license subscription must be renewed in order to obtain a valid license key for the latest Essential Studio version. Meanwhile, a temporary license key with a 5-day validity period will be generated.
+
+![Expired License](licensing-images/expired-license.png)
+
+### No Trial or No License or Expired trial
+
+If the Syncfusion account is not associated with a trial, license, or expired trial, you can try to claim either a trial or a valid license from claim license page.
+
+![No Trial or No License](licensing-images/no-active-trial-or-license.png)
 
 ## See Also
 

xamarin-android/Licensing/how-to-generate.md

@@ -11,7 +11,39 @@ documentation: ug
 
 Licensing error popup is displayed with various messages under different circumstances. Here are some ways to resolve different issues.
 
-## License key not registered 
+## Licensing errors
+
+### License key not registered\Trial Expired 
+
+The following error message will be shown if a Syncfusion license key has not been registered in your application or if the trial key has expired after 30 days. 
+
+**Error message:** This application was built using a trial version of Syncfusion Essential Studio. You should include the valid license key to remove the license validation message permanently.
+
+**Solution:**
+
+* Generate a valid license key from here [Licensed users](https://www.syncfusion.com/account/downloads) or [Trial users](https://www.syncfusion.com/account/manage-trials/downloads) for a specific version and platform or License keys can also be generated from the Claim License Key page by clicking the **"Claim License"** button click from Syncfusion licensing warning message. Refer to this [help topic](https://help.syncfusion.com/xamarin-android/licensing/how-to-generate#Claim-License-Key) for more details.
+
+* In your application, register the generated license key. Please refer to this [help topic](https://help.syncfusion.com/xamarin-android/licensing/how-to-register-in-an-application) for information on registering the license key.
+
+![License key not registered](licensing-images/new-licensing-alert.png)
+
+### Invalid key
+
+If the application is registered with an invalid key, another version of license key, or another platform's license key, the following error message will pop up when launching the application. 
+
+**Error Message:** The included Syncfusion license key is invalid.
+
+**Solution:**
+
+* Generate a valid license key from here [Licensed users](https://www.syncfusion.com/account/downloads) or [Trial users](https://www.syncfusion.com/account/manage-trials/downloads) for a specific version and platform or License keys can also be generated from the Claim License Key page by clicking the **"Claim License"** button click from Syncfusion licensing warning message. Refer to this [help topic](https://help.syncfusion.com/xamarin-android/licensing/how-to-generate#Claim-License-Key) for more details.
+
+* In your application, register the generated license key. Please refer to this [help topic](https://help.syncfusion.com/xamarin-android/licensing/how-to-register-in-an-application) for information on registering the license key.
+
+![License key not registered](licensing-images/new-invalid-key.png)
+
+## Licensing errors from version 16.2.0* to 20.3.0*
+
+### License key not registered
 
 The following error message will be shown if a Syncfusion license key has not been registered in your application. 
 
@@ -25,7 +57,7 @@ The following error message will be shown if a Syncfusion license key has not be
 
 ![License key not registered](licensing-images/licensing-alert.png)
 
-## Invalid key
+### Invalid key
 
 If the application is registered with an invalid key, another version of license key, or another platform's license key, the following error message will pop up when launching the application. 
 
@@ -39,7 +71,7 @@ If the application is registered with an invalid key, another version of license
 
 ![License key not registered](licensing-images/invalid-key.png)
 
-## Trial Expired
+### Trial Expired
 
 The following error message will be shown if the trial key has expired after 30 days.
 
@@ -49,7 +81,7 @@ The following error message will be shown if the trial key has expired after 30
 
 ![License key not registered](licensing-images/trial-expired.png)
 
-## Platform Mismatch
+### Platform Mismatch
 
 If the application is registered with another platform's license key, the following error message will pop up when launching the application.
 
@@ -63,7 +95,7 @@ If the application is registered with another platform's license key, the follow
 
 ![License key not registered](licensing-images/platform-mismatch.png)
 
-## Version Mismatch
+### Version Mismatch
 
 If the application is registered with another version's license key, the following error message will pop up when launching the application.
 
@@ -77,7 +109,7 @@ If the application is registered with another version's license key, the followi
 
 ![License key not registered](licensing-images/version-mismatch.png)
 
-## Could not load Syncfusion.Licensing.dll assembly version...?
+### Could not load Syncfusion.Licensing.dll assembly version...?
 Make sure that all the referenced Syncfusion assembles are of the same version. Try cleaning and rebuilding the application to resolve assembly conflict issues.