Implement Workflow Automation and Notifications

[webceyhan]

Description

Create workflow automation and basic notification system for status changes and alerts.

Acceptance Criteria

Status Synchronization:

• Implement automatic ticket status updates
• Add device status synchronization
• Create invoice status automation
• Add workflow state transitions

Notification System (Basic):

• Create notification service interface
• Add ticket status change notifications
• Add overdue ticket alerts
• Add assignment notifications

Technical Details

Workflow Automation:

• Automatic status updates based on tasks
• Device status sync with ticket status
• Invoice generation triggers
• Email notifications for key events

Notification Types:

• Ticket assignment notifications
• Status change alerts
• Overdue ticket warnings
• Invoice payment reminders

Testing Requirements

• Workflow automation tests
• Notification delivery tests
• Status synchronization tests
• Alert timing tests

Definition of Done

• Workflow automation working
• Notifications being sent
• Status synchronization functional
• Alert system operational